Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.46

4.5 Rating 1,532 Reviews

86 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 1,532 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 1 star review on 25th April 2025

Richard Lewis

Purple Parking 5 star review on 16th April 2025

Keith Strachan

Purple Parking 1 star review on 14th April 2025

Anonymous

Purple Parking 1 star review on 10th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made it easy and convenient to park and reliable.”

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Posted 13 minutes ago

“Great service!!”

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Posted 1 hour ago

“You cancelled my booking ?? I paid using PayPal. Email received with conformation payment was taken by PayPal, but as per your automated email that if payment is not received by 23.30 it will be cancelled (& it was) I booked with different company because your quote for the next day had gone up by £30. Only to received 2 days later to say payment had taken place. Not good enough as I was flying 2 days later”

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Posted 1 hour ago

“Excellent Park & Ride Facility at East Midlands Airport. Very efficient and staff very polite and helpful. Have used this service on a number of occasions”

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Posted 3 hours ago

“Came back to a car with a completely flat battery. My car is a Hybrid less than 3 years old with 16000 miles on the clock. The battery doesnt just go flat in the space of 4 days. I put this down to the care of the vehicle at Maple Parking. The only saving grace was that they have the appropriate jump start for Hybrid cars. This is the first time I have had a problem. Strangely enough, my car has been fine since I got home.....”

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Posted 3 hours ago

“Straightforward. Would use again”

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Posted 3 hours ago

“A good ending to the holiday, all we could ask for😊”

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Posted 4 hours ago

“Confident it was a professional well organised company and made parking before and after a flight less stressful ! Recommended by a friend and will recommend to others.”

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Posted 11 hours ago

“Great service!”

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Posted 13 hours ago

“Great recomended car park!”

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Posted 1 day ago

“Always get a great service from you”

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Posted 1 day ago

“Excellent service Staff welcoming and friendly.”

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Posted 1 day ago

“Very Good Thank you”

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Posted 1 day ago

“Your instructions to find the M&G drop off point and your signage are both completely non existent. Both cars in our party had a complete nightmare. Why is there no signage? Why doesn’t the booking email tell you exactly where to go? The check in desk is tiny and we just wouldn’t have found it without the LHR attendant showing us where to go.”

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Posted 1 day ago

“On our return to Terminal 3 at Heathrow We had to wait for over an hour for our car to be delivered despite calling as requested once we had received our baggage.”

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Posted 1 day ago

“The parking spot is very well situated, I just wish the confirmation email made it clearer how to get there. When you use the what 3 words, there was no signage making it clear that Purple Parking was on site. Worse, there's a different Purple Parking 10 minutes away to add to the confusion. Finally, when I got my car back my seat/mirrors adjustments were all changed! A bit annoying that.”

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Posted 2 days ago

“Easy efficient professional”

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Posted 2 days ago

“Great service”

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Posted 2 days ago

“Very easy to park and walk to the terminal at Luton Airport. Courteous and professional staff. Will definitely use this service again.”

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Posted 2 days ago

“Very easy to book and clear instructions for how to access car park (and get to/from terminal building on courtesy bus). Prices reasonable and staff pleasant and helpful.”

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Posted 2 days ago

Purple Parking is rated 4.5 based on 1,532 reviews