Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.48

4.5 Rating 2,367 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,367 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 29th July 2025

Anonymous

Purple Parking 2 star review on 28th July 2025

Anonymous

Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to find the car park. The bus to the terminal was quick.on return to Stansted the bus stop is clearly posted and once on the bus the driver was very good at informing passengers of next stop etc”

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Posted 14 hours ago

“Nice and close .. very convenient & staff were helpful”

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Posted 16 hours ago

“I inadvertently overbooked the number of days to park - my mistake. You are totally inflexible in allowing a refund and I felt robbed.”

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Posted 16 hours ago

“I have used Purple Parking for 14 years (excepting 2020/21) and have never before had any issues. However I parked there twice this year (2025), on the first occasion my car was returned covered in spots of a sticky brown substance which required two hot washes and a lot of elbow grease to remove from paintwork and glass. On the second occasion I returned to find the front bumper had been scuffed. On reporting this damage to the reception office a member of staff came out to the car with a bottle of T-cut and very fortunately was able to polish out the scratches. However this was not a very pleasant welcome back from our holiday. Purple Parking need to remind their drivers to take more care of their customers cars or they will rapidly lose business.”

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Posted 17 hours ago

“Decent price and good service. Good to have staff there all the time at the terminal, no waiting at drop off or collection for the car.”

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Posted 18 hours ago

“Check in and check out went well. Bad point was we got back to our car and found the interior sunglass holder had been snapped off/ broken in the car!!”

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Posted 19 hours ago

“Very straightforward and easy minimal wait both ways”

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Posted 20 hours ago

“Very good, Polite Helpful and quick, stayed for 3-4 hours as was picking someone up from T3 would recommend.”

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Posted 1 day ago

“Efficient, polite, trustworthy”

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Posted 1 day ago

“Stress free parking, staff very helpful.”

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Posted 1 day ago

“Always a fast efficient service, hassle free!”

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Posted 1 day ago

“I have booked meet & greet through Purple Parking regularly in recent years and never had any problems, but the last two occasions, Heathrow & now at Luton my car has been returned damaged. At Heathrow the front nearside wheel was curbed but accepted that this can happen, however at Luton, the car was only parked for 24 hours, and in that time someone has attempted to wipe the boot of the vehicle before returning it which has resulted in multiple scratches to the boot. A damage claim is in process.”

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Posted 2 days ago

“Excellent service, the car park was very close to Terminal 5 and the transfer buses ran regularly.”

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Posted 2 days ago

“Easy to book, always receive a great service and the car is safe and secure.”

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Posted 2 days ago

“The reception & staff were friendly & efficient. Why not 5 stars? The directions & signage are terribly confusing.”

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Posted 2 days ago

“Perfect parking experience”

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Posted 2 days ago

“Easy to book. Easy to drop off. Easy to collect. Was a breeze in and out. Thank you!”

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Posted 2 days ago

“It's was a dream this is the first time using you guys. It was perfect handed key in office bus was waiting for us. Very professional operation will definitely be using next year”

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Posted 2 days ago

“No issues and prompt pick up on way home”

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Posted 2 days ago

“The buses departed regularly. The car was parked less than 40m from the check-in kiosk”

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Posted 2 days ago

Purple Parking is rated 4.5 based on 2,367 reviews