Purple Parking Reviews

4.5 Rating 4,319 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 4,319 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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How to make a claim on the late arrival voucher system, is there a link or submission page?

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Asked by Daren Hutchinson (3 weeks ago)

Not a question just an observation. When we got back our car was blocked in by one of your employees silver car parked in front of ours. This was at Gatwick. 10/12/25 One of the employees saw the problem and with us directing him just managed to get it out. That was not good did not want to put it in reviews. The guy who got the car out was a black guy, lovely courteous man.

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Asked by Liane James (3 months ago)

Why did pay extra when collecting my car as I paid for delays

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Asked by Spyros serghi (6 months ago)

Initially clicked on Purple Parking and was transferred to Southampton Cruise Ltd, assume they are affiliated to you? When in minibus waiting to be taken to port, staff moved my car to park it and reversed it quite hard into side of minibus, did not apologise, just drove it off, if I see damage underneath will they pay for repair?

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Asked by Mark Alewood (10 months ago)

One complaint, when I got back to my car the person driving had dropped the steering wheel right down - do your drivers really need toske this sort of adjustment? (If the do it would be nice if they coy move it back up after driving the car).

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Asked by John Calnan (1 year ago)