Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.48

4.5 Rating 1,841 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 1,841 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 1 star review on 13th May 2025

J. Carlos

Purple Parking 2 star review on 11th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I know that the instructions do identify the floor to get to at T5 but there is another company using a purple logo on the same floor that is misleading. It would assist if there is a clear indication that PP is at the end of the level.”

Helpful Report

Posted 9 hours ago

“PP Costs vs. NHS discounts are nil, am I doing something wrong? Parked with Flying Scot again at Edinburgh Airport (Ratho Station is easy to reach from the motorway and only 8 -10 minutes from the airport). Bus was already waiting from us when we arrived on site, very busy small bus. Waited 15 minutes upon arrival back to Edinburgh which isnt that long but it was torrential rain and that made it uncomfortably cold.”

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Posted 12 hours ago

“Very good very well organisdj”

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Posted 1 day ago

“Everything was great except finding you at LHR T5 which was a little tricky and not well explained. Now that I know how to find you I would use again.”

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Posted 1 day ago

“The service was good. It would have been 5*, if there had been an obvious sign at the entrance indicating that it was a Purple Parking car park.”

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Posted 2 days ago

“Been using this location for parking at Heathrow for over 20 years. The only problem that started during Covid, is that pick up from Terminal 3 goes via terminal 5 instead of going straight back to the parking area putting almost 20 minutes extra on the journey back. After a long flight, that is not what is wanted. Covid inpact has finished. Please put the direct bus back on and don't go via Terminal 5. If it wasn't for that I would give 5 Stars”

Helpful Report

Posted 4 days ago

“Good as always easy to deal with just wish they could get there process down to a better level all in all A*”

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Posted 4 days ago

“Easy to drop off and pick up car. Unfortunately there was no bus after 23.30 at T3 despite being told that they ran up to midnight. A phone call was necessary to the office who then sent one to pick us up.”

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Posted 5 days ago

“On arrival dropping off the vehicle went really smooth. On return from holiday, followed the instructions and phoned when luggage had been collected. Went to the collection point and wrong car was waiting for us, then had to wait a further 20 mins for my car to arrive. Very frustrating after a long flight home. While waiting a friend from the same flight was also told he would have to wait as his car wasn't there also!”

Helpful Report

Posted 6 days ago

“I had to return a day earlier than planned and you changed my old pick up time to the new one without any difficulties, and the car was there waiting for me. However, there were problems actually getting through to you on the phone to make this change, so I can only give you 4 stars.”

Helpful Report

Posted 1 week ago

“Excellent, convenient and good value for money as always. Just one point - when returning the car, please don't reverse in to the parking bay as it makes it very difficult (impossible if you are on an outside bay against the barrier) to get the luggage in the boot unless you pull the car forward and block everyone else from moving around.”

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Posted 1 week ago

“The help we received at the barrier on arrival, as it didn't recognise the number plate”

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Posted 1 week ago

“Good value parking at Edinburgh Airport.”

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Posted 1 week ago

“Only problem I had was on my return to car. The bus stand said jetparks 1 and 3, got on bus only passengers left so asked driver if we were at 3 to be told we'd got on the wrong bus! Explained we were stood at the right bus stop and he very kindly took us to our car.”

Helpful Report

Posted 1 week ago

“no problem picking up the car but the signs for meet and greet could be put further out they seemed to be very close to the actul turning it would be better if they started at the M11 roundabout”

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Posted 1 week ago

“All good everything on time”

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Posted 1 week ago

“Easy parking, closest to terminal . Just think 🤔 n general all car parking is now so expensive . Easy to book.”

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Posted 2 weeks ago

“Parking was fine, bus journeys to & from the airport not too far, didn’t have to wait too long for each one. Only issue was where we parked was loose stone, unlike the other half of parking which was block paved, difficult to pull wheeled suitcases over & for those with reduced mobility. Overall value for money.( Birmingham)”

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Posted 2 weeks ago

“Ok other than having to wait while they dug my car out!”

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Posted 2 weeks ago

“Reasonable price quick and easy, only downside was we had to wait longer for the bus to Jet Parks. Mid stay buses came through twice and long stay once before ours but that's buses for you.”

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Posted 2 weeks ago

Purple Parking is rated 4.5 based on 1,841 reviews