Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,740 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 1 star review on 7th September 2025

Anonymous

Purple Parking 2 star review on 2nd September 2025

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Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only complaint we have is we stop on level 1 of the short stay car park by mistake at Heathrow and we should have been on level 4, this result in me having to pay an extra £19, not very happy with this arrangement 🤨”

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Posted 2 weeks ago

“Reacted quickly to a misunderstanding. As I was arriving at 4am, I booked that day for parking. When I arrived to collect my car they said I was a day earlier than I booked. Turns out you don’t book that extra day for the day you arrive. Still they got my car within half an hour.”

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Posted 2 weeks ago

“Very good, regular bus service to terminal Car kept safe on site. Not happy how their driver booted my car up the car park to the storage area though.”

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Posted 2 weeks ago

“Easy, convenient and efficient”

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Posted 2 weeks ago

“Had to wait 15 mins for car to be delivered. Your people had incorrect flight arrival time. Otherwise OK.”

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Posted 2 weeks ago

“Efficient professional service and felt safe”

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Posted 2 weeks ago

“reliable service very convenient for Manchester Airport - only annoying habit is they change radio station every time - stop doing it!”

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Posted 2 weeks ago

“It’s a good service”

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Posted 2 weeks ago

“Parking was easy convenient very easy to find. Good Directions. Within a few minutes park car and was on the bus. very dark, when you return. If at night, you might need a torch 🔦”

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Posted 2 weeks ago

“Quick and easy once paid for all done, will use again”

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Posted 2 weeks ago

“Always a simple process no issues”

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Posted 2 weeks ago

“Once we found you (our sat nav took us onto the Heathrow complex when using your post code) everything was smooth and efficient, have used before and would use again”

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Posted 3 weeks ago

“Efficient service checking in and picking up from Meet and Greet at Gatwick North, but window left open in car park on collection.”

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Posted 3 weeks ago

“Easy to find and helpful staff First time using and not seen any issue with car! Would use again”

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Posted 3 weeks ago

“First time using this carpark Easy access, good price. Our car did stay in the carpark as promised in the website. The return journey from terminal to carpark was a bit long (over 30 mins). Getting back the key and car process was easy and efficient.”

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Posted 3 weeks ago

“Good Service”

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Posted 4 weeks ago

“Depot was a little out the way. Everything else was very good 👍”

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Posted 4 weeks ago

“Really good parking at Heathrow. Transfer times acceptable when you cover three terminals. Went back to the car on return and all the screen settings changed, including changed to km. For what reason idk?”

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Posted 1 month ago

“Nice clean car waiting for us”

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Posted 1 month ago

“The booking was very easy, especially with the Holiday app- everything in one place. Everything was great- I had an issue with the automatic barriers, however the help desk was very useful and sorted this within seconds. I also had the same issue on the way out- but again the help desk was able to sort this straight away.”

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Posted 1 month ago

Purple Parking is rated 4.5 based on 2,740 reviews