Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.48

4.5 Rating 2,386 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,386 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 29th July 2025

Anonymous

Purple Parking 2 star review on 28th July 2025

Anonymous

Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good service no prolems.”

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Posted 2 weeks ago

“Great service,”

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Posted 3 weeks ago

“Travelling to the airport - by whatever means - is stressful, and anything that reduces that has to be worth considering, which is why I was (relatively) happy to drive to Stansted and park at 03:30 one summer morning. I gave Long Stay a try this time, to compare it with my usual choice, Medium Stay. The biggest shock was the huge queue for the transit bus at four in the morning: so many people that two buses came and went before I could get on one (one didn't even stop; it was packed from the previous stop). That was something of a logistical failure on the part of whoever arranges the buses and it needs addressing. Otherwise, all good. Arrival and departure were smooth and simple and the ANPR worked fine.”

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Posted 3 weeks ago

“Good service. Very straightforward”

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Posted 3 weeks ago

“Easy booking and car drop-off. Collection disappointing - no Purple Parking bus to collect us from the airport on return. Exceptionally Heathrow was kept open beyond curfew time to get people home after delays. Purple Parking should have laid on a bus collection service as Maple Parking did. We had to get a taxi back to P Parking which took a long time.”

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Posted 3 weeks ago

“Purple parking is easy to use. The only Fault I had when I went to collect my car from Drop n Go the Drivers window was fully open.”

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Posted 3 weeks ago

“Very good efficient service at the port parking for Dover. The only reason i did not give 5* is down to the fact that sat nav takes you to Tescos car park and there are no specific signs to the actual car park.”

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Posted 3 weeks ago

“Not the easiest to find the right gate. Google maps took me to easyJet staff car park. Couldn't actually see a purple parking sign anywhere. Parking itself was easy and mini bus drop off was OK although they wait to have full load so it's not every 10 min. Bus back was quite similar. We were baking in a hot bus before he got full load. It wasn't clear where at the car park is going to stop but the driver was easy going and stopped next to my car😄. Getting out was easy too No problem even with being half an hour late to leave due to flight delay. On general positive experience. Felt like shuttle in Greece or Spain but with friendly customer service lads. Will use again but will allow half an hour for transfer.”

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Posted 3 weeks ago

“Was a straightforward drop off and a hood price but I returned to my car in the middle of the night and although car was very dirty/dusty I noticed there was a scuff from another vehicle on the passenger side door which was disheartening.”

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Posted 3 weeks ago

“Excellent from booking to pick-up my car.”

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Posted 3 weeks ago

“All very straightforward and painless. I was confused though, why however stored/retrieved my car felt it necessary to adjust all the mirrors, and the seat (rake and height) and worst of all, not put them back.”

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Posted 3 weeks ago

“Very efficient and helpful service all round”

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Posted 3 weeks ago

“Quick, easy and close to Terminal”

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Posted 3 weeks ago

“Easy to use, friendly staff and reasonable price for the week. The only issue was that I had to climb over my passenger seat to get in to the drivers side🤣”

Purple Parking 4 star review on 3rd July 2025

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Posted 4 weeks ago

“Simple booking. Well signed on arrival”

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Posted 4 weeks ago

“Easy to book, good price and helpful staff”

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Posted 4 weeks ago

“I was not able to find where to meet and we incurred a charge of £6.50 x 2 trying to locate the car park. We had not been sent a number to ring as before. Apart from that the collection arrangment was ok.”

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Posted 4 weeks ago

“It was difficult to find car park, as was looking for signs posted purple parking cost us £6.00 in Cardiff airport trying to find it, but when we did it was so simple and friendly service .”

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Posted 4 weeks ago

“Excellent communication throughout (the only improvement is the pick-up at the airport which is a little chaotic)”

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Posted 4 weeks ago

“I used the long stay car park, having booked on the Internet and printed out the details. On arrival it seemed that there was a problem with the barrier(s). One barrier was permanently open and a lady security attendant was "checking" cars as they went through. I said that I had booked on the Internet and was ushered through without needing to show any proof. No problems finding my car I noted where I had left it, but was unable to leave the car park. The cameras failed to recognise my number plate and I had no "ticket" so the barrier didn't open. I pressed the help button and was let out after proving who I was. So, no interrogation entering the car park, but difficulty leaving. Shouldn't it be the other way around?”

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Posted 1 month ago

Purple Parking is rated 4.5 based on 2,386 reviews