Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,740 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 1 star review on 7th September 2025

Anonymous

Purple Parking 2 star review on 2nd September 2025

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Purple Parking 2 star review on 23rd June 2025

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Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book, good price and helpful staff”

Helpful Report

Posted 2 months ago

“I was not able to find where to meet and we incurred a charge of £6.50 x 2 trying to locate the car park. We had not been sent a number to ring as before. Apart from that the collection arrangment was ok.”

Helpful Report

Posted 2 months ago

“It was difficult to find car park, as was looking for signs posted purple parking cost us £6.00 in Cardiff airport trying to find it, but when we did it was so simple and friendly service .”

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Posted 2 months ago

“Excellent communication throughout (the only improvement is the pick-up at the airport which is a little chaotic)”

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Posted 2 months ago

“I used the long stay car park, having booked on the Internet and printed out the details. On arrival it seemed that there was a problem with the barrier(s). One barrier was permanently open and a lady security attendant was "checking" cars as they went through. I said that I had booked on the Internet and was ushered through without needing to show any proof. No problems finding my car I noted where I had left it, but was unable to leave the car park. The cameras failed to recognise my number plate and I had no "ticket" so the barrier didn't open. I pressed the help button and was let out after proving who I was. So, no interrogation entering the car park, but difficulty leaving. Shouldn't it be the other way around?”

Helpful Report

Posted 2 months ago

“Birmingham Airport. The location was fine, easy to find and easy to park. We just missed a bus and consequently it took nearly 40 mins for us, from the time of arrival at the car park to arriving at the airport. Coming back we waited at the airport bus stop for nearly an hour without a bus arriving. There were roadworks on the return journey, as these were known about perhaps it would have been prudent to use 2 buses.”

Helpful Report

Posted 2 months ago

“Everything went very smoothly and we were very happy with the service. Just one complaint: I made the booking in my name. I am a woman and a wheelchair user. When we arrived, I presented the paperwork to the man at the desk and he COMPLETELY ignored me, addressing all the questions and comments to my husband. The booking was in my name and I had provided my mobile phone number, but he asked my husband for his mobile number. That is downright rude and I was not happy at all! Staff training is required.”

Helpful Report

Posted 2 months ago

“The place was easy to find and it was straightforward dropping off and picking up my car. They also didn't charge extra when my plane was delayed by nearly three hours. My only issue being it did take around 45 mins including bus wait time to get to and from the terminal which is something you need to factor in. The price is very competitive however.”

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Posted 2 months ago

“Took the pain out of an early morning flight ... lovely accommodation,car parked and the airport only a few steps away in the morning”

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Posted 2 months ago

“Perfect reception on arrival, the only thing I can suggest it you put another advert on the roundabout on entry, you really have to be on the ball to see the signs, once your in the area it’s all good, this would make it a little be easier for people not having to have a disagreement in the car with their better half about which way to go 😂 otherwise all good 👍, will use pp again.”

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Posted 2 months ago

“Good service”

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Posted 2 months ago

“Everything went very well thanks, will use again.”

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Posted 2 months ago

“Purple parking at Gatwick was easy to find, transport to/from South Terminal frequent with very little waiting time. all in all, a good service”

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Posted 2 months ago

“Easy to find however when I parked up I was told to park check-in and then staff would park my car . I handed my keys off we went quick transfer . On return lovely driver was waiting at stop 7-8 very friendly even helped us with our luggage’s on and off bus . He sang few songs not bad at all . Only downside my car was parked under trees and was stained with pollen marks otherwise all good .”

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Posted 2 months ago

“Very easy process.”

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Posted 2 months ago

“Lovely greeting by reception upon arrival. Only waited 5 minutes for transport to terminal. Return transport from terminal only waited about 10 mins max. Receptionist gave keys and vehicle location clearly. Cost of parking comparable with other operators.”

Helpful Report

Posted 3 months ago

“Always happy using Purple Parking, although we did have a slight problem when we realised the day before flying that the registration on the documents were incorrect although the make and colour of our car was correct, unfortunately we couldn’t get hold of anyone and the help guide was unable to change the information, fortunately we were able to resolve this at the car park but only this time due to GDPR !!! The moral of the story is make sure you double check the details on your documents !!”

Helpful Report

Posted 3 months ago

“We’ve used you a lot of times and you’ve always been good”

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Posted 3 months ago

“Swift transfer, fast drop off”

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Posted 3 months ago

“Good all round”

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Posted 3 months ago

Purple Parking is rated 4.5 based on 2,740 reviews