Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.48

4.5 Rating 1,851 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 1,851 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 1 star review on 13th May 2025

J. Carlos

Purple Parking 2 star review on 11th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient as always and not far to the airport on regular shuttle buses . However shop around as on airport long stay is sometimes cheaper.”

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Posted 2 months ago

“generally ok but there should be options to park ourselvrs, and possibly a jump start for those that might need”

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Posted 2 months ago

“Easy to book. Good value and very convenient drop off and pick up.”

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Posted 2 months ago

“Excellent service every time.”

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Posted 2 months ago

“Was very happy till I had to pay for a extra day due to the flight being delayed out of my hands”

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Posted 2 months ago

“quick and easy”

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Posted 2 months ago

“Easy, on time, pleasant staff and simple, once you know where the T3 short stay car park is, LHR road signs, so many of these, and harder to work out when dark. This is not Purple parking issue just for people that do not use LHR much it can be a little confusing when trying to find the right car park.”

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Posted 2 months ago

“Everything worked as described. Polite and efficient: I'll be back!”

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Posted 2 months ago

“Great location and everything went smoothly.”

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Posted 2 months ago

“Arrival at Heathrow location could be better sign posted for those not familiar with its access. Passengers had to self determine which bus was departing to which terminal, no announcement by staff. Return pick-up was excellent both from the terminal and at reception”

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Posted 2 months ago

“Really good for ease and time to T5. All staff were pleasant, only grumble is it looked like our car had been in a western shootout on return! Covered in dry mud stains. Would def recommend though”

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Posted 2 months ago

“Easy check in and drop off of keys, straight onto the bus and into the airport. On return the driver somehow got everyone on the bus, once back in the car park again all very efficient and easy.”

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Posted 2 months ago

“Easy pick up, drop off slightly more confusing as directions not clear for South Terminal (North Terminal was excellent) Gatwick. Once we found the drop off everything was very smooth and easy. Thanks”

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Posted 2 months ago

“Meet and greet service at Gatwick North. All very good. Easy to find the drop off and pick up.”

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Posted 2 months ago

“Signage from arrivals to car park needs improving. It was only with remembering original route on arrival that I was able to find my way back.”

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Posted 2 months ago

“Couldn't find directions to the Maple car park at Heathrow (but fortunately I found a previous set) - and there is no postcode for using Satnav. My wait for bus on return was a bit long. However, overall, the service was good.”

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Posted 2 months ago

“The customer service was excellent. Very convenient and easy. However I have given it 4 stars because it’s not clear at all at the terminal bus stop retuning to my car that I needed to get a maple parking express bus. I got on the wrong one and it ended with me taking two hours, a bus and uber journey to get back to my car. The people were very friendly but they did say that this happens a lot. So I wonder if there is anyway you can make it really clear at bus stop 30 at Heathrow that you must get the Maple parking bus, even though the email says purple parking. But like I said I can’t fault the people or the service apart from that”

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Posted 2 months ago

“I always use Purple Parking - when I fly from Gatwick - and I am always very satisfied with the service - however - when I arrived back this Sunday afternoon - I did have to wait - longer than usual - before the bus turned up.”

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Posted 2 months ago

“The most efficient, simple, easy way to park. Like how we can leave our car and take our keys with us, just have to remember to take a photo of the bus-stop we get on, although coming home the bus didn’t actually stop at the same one - not to worry we got there in the end 👍🏼”

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Posted 2 months ago

“Quick & easy parking with a fast shuttle service”

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Posted 2 months ago

Purple Parking is rated 4.5 based on 1,851 reviews