Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,740 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 1 star review on 7th September 2025

Anonymous

Purple Parking 2 star review on 2nd September 2025

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Purple Parking 2 star review on 23rd June 2025

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Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All went smoothly and the car was at least waiting for me at the terminal which is rarely the case as I normally have to wait”

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Posted 1 month ago

“Efficient service both at drop off and collection times. However I did have a problem trying to locate my vehicle better signage would have helped to locate row F.”

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Posted 1 month ago

“Very nice experience”

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Posted 1 month ago

“Easy drop off and straight forward instructions. But, I don't understand why whoever parked my car had to connect their iPhone to my in car entertainment? How long does a 2 min park round the corner take from where I dropped it that they needed to connect their phone?”

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Posted 1 month ago

“No issues with booking or parking, however the meet and greet at Manchester managed to damage my smart key and made us unuseable. No way to prove it, but expensive to replace.”

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Posted 1 month ago

“Good location, on time shuttle service, reasonable price.”

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Posted 1 month ago

“The reception & staff were friendly & efficient. Why not 5 stars? The directions & signage are terribly confusing.”

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Posted 1 month ago

“The buses departed regularly. The car was parked less than 40m from the check-in kiosk”

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Posted 1 month ago

“The only problem I had was finding the place. You should mention that the car park is shared with Q Park where the writing is more prominent. Also state on instructions that this is a dual carriageway. Once I entered, it was not clear where I should drive too. One of your employees moved a cone that was blocking the road and then disappeared. It is not clear that drivers should carry on until they got to reception - there were no signs for it! Once these issues were overcome, the rest was plain sailing. It was quick and efficient. The return journey from the airport was painless. Now that I know the drill I will use again but please make it easier for virgin users!”

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Posted 1 month ago

“It's a carpark.. where i parked my car in a parking spot. Shuttle was quick and not too far to take our luggage. I did pay extra whilst booking for delayed flight and our flight was delayed so it did work out only £8, so did save a few quid , but whilst driving to the barrier to get out, it tried charging me £340 but after speaking too an employee and he realised after putting my registration through computer that I'd already paid for the week . He said sorry and off I went . I would stay there again and cheap enough.”

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Posted 1 month ago

“Another good experience with Purple Parking, I didn't have to wait long for either bus, service was efficient at the desk. Could maybe improve the directions to the parking location (having said that, I found it first time) and Gatwick parking is not particularly cheap (PP is one of the better ones, though) but I was happy with my experience. Thanks!”

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Posted 1 month ago

“Quite hard to find the location from postcode on google maps as located by a bus lane. I had to ring the office to ask what to put into google maps before. We got lost in the one system 3 times and were nearly going to miss flight. Needs better signposting to get there. Otherwise all straightforward.”

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Posted 1 month ago

“Easy to find, very simple to leave car and at pick up all very smooth and professional staff very helpful. Car parked 1 minute away. Will definitely use again.”

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Posted 1 month ago

“Booking as expected and easy to use on the website.”

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Posted 1 month ago

“It was easy to drop off and easy to pick up, My only issue why I didn’t give a 5 star review was the signage at the airport it started and then suddenly stopped leaving me frustrated especially 4.15 in the morning ☹️”

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Posted 1 month ago

“Everything went well the driver was very helpful,as my husband recently had a knee replacement and couldn’t quite manage the suitcases. Many thanks”

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Posted 1 month ago

“Great service from the staff, but we had booked for 10 days, upon getting to departures we were told our flight was cancelled with no other flights available so within 3 hours we were collecting our car, asked for any of refund but were told not possible, contact the airline”

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Posted 1 month ago

“As good as always no hassle”

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Posted 1 month ago

“All went very smooth”

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Posted 1 month ago

“Travelled from Stansted. Had meet and greet. Helpful and friendly staff even at the ungodly hour of 2am upon our return. Only thing I would suggest is that they need better signage at airport for "meet and greet" as like many others it looks as though you are pulling into the drop off point for the car but you are actually going through to pick up/drop off and you end up getting fined so they definitely need additional sign warning people that this is not for car drop off at the meet and greet and you need to go to next exit off the roundabout!!!!”

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Posted 1 month ago

Purple Parking is rated 4.5 based on 2,740 reviews