Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.48

4.5 Rating 1,851 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 1,851 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 1 star review on 13th May 2025

J. Carlos

Purple Parking 2 star review on 11th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good just cars parked not in bays correctly was very tight to get out from my car. But everything else very good. Happy”

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Posted 1 month ago

“Excellent facilities however has to wait a long time for the return bus”

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Posted 1 month ago

“Expected to see signage at Long Stay car park @ Stansted Airport which caused a bit of confusion. Queued for 45 mins in cold waiting with about 100 others for Long Stay return bus. Numerous other buses to Mid term and Car hire operated. When bus finally arrived people charged to board causing havoc.”

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Posted 1 month ago

“Easy to book, easy to use.”

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Posted 1 month ago

“Very easy, convenient and at reasonable cost”

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Posted 1 month ago

“I was happy that they were open 24/7, but the Buses should run.24 hours”

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Posted 1 month ago

“Easy to book, easy to park. Very satisfied”

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Posted 1 month ago

“Good service at great price”

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Posted 1 month ago

“Easy to book. Paperwork straightforward. Easy to check in at car park. Just feel the prices are a little steep.”

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Posted 2 months ago

“happy with the service, staff need to be aware and give precise location of the vehicle, other than that service was great”

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Posted 2 months ago

“It was my first time using purple parking and I was pleased with the professionalism of staff. And the efficiency. I highly recommend and I will use them again. Thank you.”

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Posted 2 months ago

“Great service, but a slow transfer to T2 Heathrow when I arrived, luckily I had allowed time, but a 15 minute wait for the minibus, followed by drop-off and pick-up at T3 first really slowed this down.”

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Posted 2 months ago

“Everything fine as usual but the pick up bus was overcrowded and parents with children in buggies standing in the isles amongst unrestrained luggage.”

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Posted 2 months ago

“Efficient friendly service”

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Posted 2 months ago

“Car on return 2 weeks later was in good condition although we had to await collection as it was in the 'holding section'. This delayed our departure time unfortunately.”

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Posted 2 months ago

“Smooth access to everything!”

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Posted 2 months ago

“We use this service often, very good. Unfortunately this time, due to the closure of Heathrow Airport on 21st March 2025, there was some confusion about when we returned on an alternative flight. Our airline changed the date twice and although we updated Purple Parking both times and called on landing at Heathrow, the car was not at the airport when we arrived. Other than that, I would have given a 5/5”

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Posted 2 months ago

“Easy handover and collection.”

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Posted 2 months ago

“Reasonable price, clear directions, availability of parking spaces, good bus service to and from the terminal.”

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Posted 2 months ago

“Good efficient service, especially considering the turmoil caused due the shut down at LHR as the result of a full scale power outage. One minor complaint and it relates to poor signage / direction at T 5. Carpark Level 4. On leaving the lift the only sign says go the collection desk at Zone ‘A’. But no arrow at indicate which direction Zone A was , hence a very frustrating long walk which after a long haul flight was not appreciated. On making enquiries; no seem to know the existence of Zone ‘A’ ……. Perhaps an obsolete sign which needs replacing.As I say a minor point, but worth considering please.”

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Posted 2 months ago

Purple Parking is rated 4.5 based on 1,851 reviews