Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.48

4.5 Rating 2,386 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,386 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 29th July 2025

Anonymous

Purple Parking 2 star review on 28th July 2025

Anonymous

Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to book. Quick service to the airport.”

Helpful Report

Posted 1 month ago

“Checking in before arrival meant No hustle in parking and collecting my car. However post code to the car park was created confusing, therefore I lost time getting lost trying to locate the parking site.”

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Posted 1 month ago

“Really easy and hassle free”

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Posted 1 month ago

“Really friendly service by staff there. Had to wait a while for the bus to arrive when we got back to the airport but otherwise they were really good. Although it did throw me somewhat when they put the handbrake on the automatic as I had no clue how to take it off again at first.”

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Posted 1 month ago

“Good deal, accomodation plus cruise parking.”

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Posted 1 month ago

“Great service from the staff we dealt with and car was ready to go by the time we got to the pick up point. However the rear end of the car was very dirty and had obviously been half parked under a tree as it was covered in tree sap and seeds which means the car will have to be cleaned hence the slightly lower rating.”

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Posted 1 month ago

“My experience was easy and good service. Instructions sent were clear and we didn't have to wait for bus as one there. On returning very quick and easy.”

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Posted 2 months ago

“Very happy with the service both at the start and end”

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Posted 2 months ago

“I know that the instructions do identify the floor to get to at T5 but there is another company using a purple logo on the same floor that is misleading. It would assist if there is a clear indication that PP is at the end of the level.”

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Posted 2 months ago

“PP Costs vs. NHS discounts are nil, am I doing something wrong? Parked with Flying Scot again at Edinburgh Airport (Ratho Station is easy to reach from the motorway and only 8 -10 minutes from the airport). Bus was already waiting from us when we arrived on site, very busy small bus. Waited 15 minutes upon arrival back to Edinburgh which isnt that long but it was torrential rain and that made it uncomfortably cold.”

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Posted 2 months ago

“Very good very well organisdj”

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Posted 2 months ago

“Everything was great except finding you at LHR T5 which was a little tricky and not well explained. Now that I know how to find you I would use again.”

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Posted 2 months ago

“The service was good. It would have been 5*, if there had been an obvious sign at the entrance indicating that it was a Purple Parking car park.”

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Posted 2 months ago

“Been using this location for parking at Heathrow for over 20 years. The only problem that started during Covid, is that pick up from Terminal 3 goes via terminal 5 instead of going straight back to the parking area putting almost 20 minutes extra on the journey back. After a long flight, that is not what is wanted. Covid inpact has finished. Please put the direct bus back on and don't go via Terminal 5. If it wasn't for that I would give 5 Stars”

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Posted 2 months ago

“Good as always easy to deal with just wish they could get there process down to a better level all in all A*”

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Posted 2 months ago

“Easy to drop off and pick up car. Unfortunately there was no bus after 23.30 at T3 despite being told that they ran up to midnight. A phone call was necessary to the office who then sent one to pick us up.”

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Posted 2 months ago

“On arrival dropping off the vehicle went really smooth. On return from holiday, followed the instructions and phoned when luggage had been collected. Went to the collection point and wrong car was waiting for us, then had to wait a further 20 mins for my car to arrive. Very frustrating after a long flight home. While waiting a friend from the same flight was also told he would have to wait as his car wasn't there also!”

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Posted 2 months ago

“I had to return a day earlier than planned and you changed my old pick up time to the new one without any difficulties, and the car was there waiting for me. However, there were problems actually getting through to you on the phone to make this change, so I can only give you 4 stars.”

Helpful Report

Posted 2 months ago

“Excellent, convenient and good value for money as always. Just one point - when returning the car, please don't reverse in to the parking bay as it makes it very difficult (impossible if you are on an outside bay against the barrier) to get the luggage in the boot unless you pull the car forward and block everyone else from moving around.”

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Posted 2 months ago

“The help we received at the barrier on arrival, as it didn't recognise the number plate”

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Posted 2 months ago

Purple Parking is rated 4.5 based on 2,386 reviews