Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 1,979 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 1,979 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 1 star review on 13th May 2025

J. Carlos

Purple Parking 2 star review on 11th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice and easy , friendly staff , 100% I recommend it to everyone !!!”

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Posted 1 week ago

“Great service just as described!”

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Posted 1 week ago

“Really friendly service by staff there. Had to wait a while for the bus to arrive when we got back to the airport but otherwise they were really good. Although it did throw me somewhat when they put the handbrake on the automatic as I had no clue how to take it off again at first.”

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Posted 1 week ago

“All went well. Happy with service”

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Posted 1 week ago

“Affordable parking with decent transfer to Gatwick airport. All staff were incredibly friendly and helpful. Car was waiting close to the exit ready for when we landed. Will definitely use again. Thank you!”

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Posted 1 week ago

“Fantastic service and everything was on time. I wil definitely use it again”

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Posted 1 week ago

“Everything was as expected including a very fast and efficient exit.”

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Posted 1 week ago

“Spot on! Easy instructions to follow. Well organised! :)”

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Posted 1 week ago

“Very smooth, efficient service”

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Posted 1 week ago

“Always use the Meet and Greet, never had a problem and is a quick and easy way to get to the Terminal.”

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Posted 1 week ago

“Easy to book online very friendly staff comfortable coaches”

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Posted 1 week ago

“This is not criticism of Purple Parking but of Jet Parks 3 in Manchester. It is quite obvious that this car park is overbooked. There were cars abandoned in places that they should not have been parked - not because there were lazy but because of the sheer difficulty in finding a car parking space! Spaces are not allocated with lines so people are parking with a wider berth than necessary. The car park is mainly gravel which makes it extremely difficult to wheel a suitcase. The buses get very busy too. On the way back we were lucky to just about get on one. The people behind us were left waiting another 15 minutes for a bus.”

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Posted 1 week ago

“The staff were so lovely and such an efficient and easy service. I was a bit worried about leaving my keys but it made grabbing the car after a long journey so quick and great having clear instructions as to where to catch the transfer bus.”

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Posted 1 week ago

“Easy to book and very satisfied with the service,”

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Posted 1 week ago

“We have used Purple Parking at Heathrow many times. However on leaving, we spoke to a driver who had significant damage to their car's undercarriage and after driving off site we spotting a chip in our windscreen that certainly wasn't there when we left the car. This makes it difficult to consider using them again.”

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Posted 1 week ago

“So easy to use this service as we were directed to a parking space, handed our keys in at reception, got our receipt and walked into the terminal. No queuing or waiting, simple, quick and straightforward.”

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Posted 1 week ago

“Efficient- helpful - pleasant staff - would recommend.”

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Posted 1 week ago

“I have used PP lots over the last few years and have never had an issue. This time we arrived at the barriers and saw that there were signs saying that my type of vehicle (9 seater) wasn't classed as a commercial vehicle even tho we have it because we have a large family. Upon dropping off the keys I was informed that the car would not be insured under the parking insurance because they considered my vehicle to be a commercial vehicle so I would have to pay an additional £25 per day for it to be covered under the insurance. Firstly I have used PP previously with this vehicle and havent had an issue. Secondly, when booking this was not raised on the form when giving details. It's incredibly inconvenient to begin your holiday to be out of pocket by an additional £225 on top of the £160 already paid for parking. Upon returning my car was parked under a tree which was dropping sap and leaves. My car was sticky and I had trouble clearing the windows to be able to see while driving. I won't be using PP again unfortunately considering they have been so helpful and provided an excellent service in the past”

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Posted 1 week ago

“Very easy to use stress free start to our holiday”

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Posted 1 week ago

“Easy to book parking was easy to find and no problems encountered”

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Posted 1 week ago

Purple Parking is rated 4.5 based on 1,979 reviews