Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,740 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 1 star review on 7th September 2025

Anonymous

Purple Parking 2 star review on 2nd September 2025

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Purple Parking 2 star review on 23rd June 2025

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Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Posted 1 week ago

“Easy to find, easy to park, bus there already, quick transfer to the airport, and bus there as we came out of the airport on our return at 2.15am so all was perfect”

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Posted 1 week ago

“Car ready when I got to pick up point and pleasant staff”

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Posted 1 week ago

“We had called ahead to say I had to change the flight by one day, the person said ok but when I called to pick it up, they said they had not received any calls and basically called my a liar, I then had to wait 45 mins for the car, missing an important work meeting. So 2 things what refund for 1 day early do I get, and what can you do in terms of compensation?”

Helpful Report

Posted 1 week ago

“Check in online made dropping my car off very easy. Had an issue with getting my key out of the box on my return as the handle is quite small, I couldn’t hold it properly and it slammed shut with my key inside. However, a very helpful member of staff got it out for me and I didn’t have to wait long. Was also grateful of the grace period re paying extra when delayed. Only had to pay an extra day after a cancelled flight, even though I was over 24hrs late. Very good service all round, much appreciated.”

Helpful Report

Posted 1 week ago

“Absolutely amazing, transfer to and from airport great.”

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Posted 1 week ago

“Efficiency Quick transfers by bus”

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Posted 1 week ago

“Very impressed with the staff they saw I was having a bit of trouble walking they came to me and helped with my luggage. Have used purple parking for years the staff have always been very helpful. Thank you.”

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Posted 1 week ago

“No issues. Everything went smoothly and we had all the information we needed. Quite competitive price.”

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Posted 1 week ago

“Easy to book and pay. Easy to find the correct parking area, it was very busy when we arrived so had quite a walk to departures.”

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Posted 1 week ago

“Very efficient service. Easy to use and very friendly staff”

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Posted 1 week ago

“Perfect.quick drop off and collection.will def use again”

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Posted 1 week ago

“The only issue is the buses are not frequent enough for me, I had to wait plus 10 mins ,it should only be 5 at max”

Helpful Report

Posted 1 week ago

“Not happy there was confusion on arrival and had to wait to park worried that we would miss the flight. The attendant was rude and abrupt due to being busy and not enough staff. On return my car was parked in an ackward place and additional mileage clocked???? The bus took ages to get to south terminal two were full up and third almost didn’t take people waiting!!! I’m not pleased with the service and will seriously consider if I will park again with purple parking.”

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Posted 1 week ago

“Always efficient friendly and safe”

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Posted 1 week ago

“Hard to found place , not advertised anywhere on the way . Google point from the link is completely in different place . Had to pay extra 11£ to get out from the car park and drive around again. Very disappointed.”

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Posted 1 week ago

“Quick and efficient journey to the airport”

Helpful Report

Posted 1 week ago

“I couldn’t get out the car park when I was leaving, it was asking for £10, I rang a few times to get this resolved but no one was picking up the phone so had no choice but to pay, won’t be booking via purple parking again”

Helpful Report

Posted 1 week ago

“Very happy with service”

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Posted 1 week ago

“Brilliant as ever - and such a cheery reception at Leeds Bradford at 11pm on a rainy night after our flight was delayed :-)”

Helpful Report

Posted 1 week ago

Purple Parking is rated 4.5 based on 2,740 reviews