Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,741 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,741 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 1 star review on 7th September 2025

Anonymous

Purple Parking 2 star review on 2nd September 2025

Anonymous

Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

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“All good cheers”

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Posted 2 weeks ago

“Quick, easy & stress free”

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Posted 2 weeks ago

“Very straight forward and quick drop off and collection.”

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Posted 2 weeks ago

“My return flight was cancelled and then rescheduled to the following day and to a different terminal. Quick phone call to Purple Parking and the extra day was booked and collection from the new terminal confirmed. Great support from the team at Purple Parking.”

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Posted 2 weeks ago

“Extremely easy and convenient so relaxing to park but expensive...”

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Posted 2 weeks ago

“Machine not working to check us in on arrival, even colleague machine not working. Apparently short staffed on pick up when we got home, waiting for drivers, waited around 30 mins in the rain for my car to arrive. Normally great service, bit disappointing this time”

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Posted 2 weeks ago

“Reception at the airport was quick and simple. Arriving back involved a 25 minute for the car to be returned even though I called when we reached the terminal.”

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Posted 2 weeks ago

“Im waiting for someone to get in contact regarding my complaint”

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Posted 2 weeks ago

“We have been using purple parking for years with no problems at all everything just runs smoothly”

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Posted 2 weeks ago

“Only complaint we have is we stop on level 1 of the short stay car park by mistake at Heathrow and we should have been on level 4, this result in me having to pay an extra £19, not very happy with this arrangement 🤨”

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Posted 2 weeks ago

“Efficient, Easy and Economical. Excellent service”

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Posted 2 weeks ago

“Feel good and great 👍!! Welldone”

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Posted 2 weeks ago

“Great service ...cheerful staff”

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Posted 2 weeks ago

“Reacted quickly to a misunderstanding. As I was arriving at 4am, I booked that day for parking. When I arrived to collect my car they said I was a day earlier than I booked. Turns out you don’t book that extra day for the day you arrive. Still they got my car within half an hour.”

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Posted 2 weeks ago

“Very good, regular bus service to terminal Car kept safe on site. Not happy how their driver booted my car up the car park to the storage area though.”

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Posted 2 weeks ago

“Very quick and easy to use - no issues”

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Posted 2 weeks ago

“Easy, convenient and efficient”

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Posted 2 weeks ago

“Everything went as you would expect, no issues, just parked, returned and left”

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Posted 2 weeks ago

“Had to wait 15 mins for car to be delivered. Your people had incorrect flight arrival time. Otherwise OK.”

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Posted 2 weeks ago

“Seamless transfer and easy booking”

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Posted 2 weeks ago

Purple Parking is rated 4.5 based on 2,741 reviews