Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.48

4.5 Rating 2,374 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,374 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 29th July 2025

Anonymous

Purple Parking 2 star review on 28th July 2025

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Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book, always receive a great service and the car is safe and secure.”

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Posted 2 days ago

“The reception & staff were friendly & efficient. Why not 5 stars? The directions & signage are terribly confusing.”

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Posted 3 days ago

“Perfect parking experience”

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Posted 3 days ago

“Easy to book. Easy to drop off. Easy to collect. Was a breeze in and out. Thank you!”

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Posted 3 days ago

“It's was a dream this is the first time using you guys. It was perfect handed key in office bus was waiting for us. Very professional operation will definitely be using next year”

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Posted 3 days ago

“No issues and prompt pick up on way home”

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Posted 3 days ago

“The buses departed regularly. The car was parked less than 40m from the check-in kiosk”

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Posted 3 days ago

“The only problem I had was finding the place. You should mention that the car park is shared with Q Park where the writing is more prominent. Also state on instructions that this is a dual carriageway. Once I entered, it was not clear where I should drive too. One of your employees moved a cone that was blocking the road and then disappeared. It is not clear that drivers should carry on until they got to reception - there were no signs for it! Once these issues were overcome, the rest was plain sailing. It was quick and efficient. The return journey from the airport was painless. Now that I know the drill I will use again but please make it easier for virgin users!”

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Posted 3 days ago

“Drop off at Gatwick South was quick and easy but when we returned I called to let them know we had our bags and were heading to the car park. We then waited half an hour for our car which was only brought then because I asked to check on it. Apparently 'they' had forgotten to bring it to us. Mistakes happen I guess, it wasn't the best first time of using the service but it wouldn't put me off using them again.”

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Posted 3 days ago

“Very good service. Would recommend. Easy to drop off car and collect car, especially when arriving in the early morning.”

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Posted 4 days ago

“No issues, quick turn road and easy location to find”

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Posted 4 days ago

“All worked great. Hotel was excellent and the car was waiting for me when I returned.”

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Posted 4 days ago

“It's a carpark.. where i parked my car in a parking spot. Shuttle was quick and not too far to take our luggage. I did pay extra whilst booking for delayed flight and our flight was delayed so it did work out only £8, so did save a few quid , but whilst driving to the barrier to get out, it tried charging me £340 but after speaking too an employee and he realised after putting my registration through computer that I'd already paid for the week . He said sorry and off I went . I would stay there again and cheap enough.”

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Posted 5 days ago

“Parking was fine in the Long Stay park & the shuttle bus journey was excellent, taking me straight to the terminal. When I arrived back, after 10 days, I realised I had not noted down my parking details correctly, nor had I taken a photo of my car’s position in the car park! Fortunately for me, a lovely guy called Fernando was driving past. I gave him my reg plate number & told him what date & time I had arrived. He was brilliant! After five mins or so, he was back to let me know he’d located my vehicle & even drove me directly to it! I tried to offer him a financial reward but he refused, telling me it was not allowed… car park regulations. As a single female in her 70s, I was extremely grateful as he had saved me from walking around the entire car park with a suitcase, which may have taken me at least 30-40 minutes! As Abba once sang about Fernando in the 70s…he was definitely a top guy! Viva Fernando… gratias.”

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Posted 5 days ago

“Was quick and simple no hassles”

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Posted 5 days ago

“Very well located car park for terminal 5 nice people and nice buses”

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Posted 5 days ago

“Great service, fast and reliable. Bus to and from the airport has great schedules and the whole process was smooth and hasslefree”

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Posted 5 days ago

“Everything went very smoothly. I have no complaints whatsoever. Keep up the good work.”

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Posted 5 days ago

“I paid for a weeks parking but while on holiday the car was moved and I received a parking fine at Manchester Airport because where it was moved to a different area and not paid for.”

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Posted 5 days ago

“Really easy service, and a good price. Quick and efficient transfer”

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Posted 5 days ago

Purple Parking is rated 4.5 based on 2,374 reviews