Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.48

4.5 Rating 1,913 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 1,913 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 1 star review on 7th June 2025

Sdnd

Purple Parking 1 star review on 13th May 2025

J. Carlos

Purple Parking 2 star review on 11th May 2025

Anonymous

Anonymous // 01/01/2019

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“Quick efficient service, good bus service, all round positive experience”

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Posted 2 weeks ago

“Excellent system.”

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Posted 2 weeks ago

“Easy arrival instructions, speedy check-in, car ready when we arrived back. Makes such a difference.”

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Posted 2 weeks ago

“Extremely easy to find .no problems on entrance.waited 1 min for the free shuttle bus. Remember you're zone number and stop. Waited 5 min for a return shuttle bus although very busy it was well organised we was the first stop . Soon back to are car . would definitely use again.would recommend purple parking.”

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Posted 2 weeks ago

“Excellent, convenient and good value for money as always. Just one point - when returning the car, please don't reverse in to the parking bay as it makes it very difficult (impossible if you are on an outside bay against the barrier) to get the luggage in the boot unless you pull the car forward and block everyone else from moving around.”

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Posted 2 weeks ago

“Excellent we found a parking place left the car made a note of bus stand and the bus driver was with us within 10 minutes .he was such a nice man he helped us with our cases and stacked them told us jokes until we got to terminal . Return journey was good as well . Price of stay great couldn’t fault it .”

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Posted 2 weeks ago

“Very friendly, helpful staff. Everything went like clockwork.”

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Posted 2 weeks ago

“Really disappointed. My car was parked in an overflow area for the duration of my holiday under trees. On my return the car was covered in sticky tree sap. I have had the car cleaned and it will not come off fully. Not a good experience”

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Posted 2 weeks ago

“Easy booking and flexible when making changes. Great value for money.”

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Posted 2 weeks ago

“Was aware of the bad reviews when booking, but I have to say it was very smooth and effortless. We have already agreed at home, to use you again next time. Only bad thing I could mention is that the signage for the pickup from terminal 3 Heathrow was very poor. Only spotted it once on the bus, the sign was black with small white text. I assumed it would have a purple sign!”

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Posted 2 weeks ago

“The driver at Jetparks 3 was without doubt the best I have ever come across. On my departure day he saw me walking towards his bus, waited for me, and was off the bus to lift my case on as I got there. Dropping me at the airport he checked I could manage. By chance it was the same driver on my return; again he checked I could get on ok with my case. At the next terminal, an elderly couple boarded, accompanied by their daughter who had had an accident abroad and was using a walking frame. He loaded all their bags for them, got them seated. Checked their stop number in advance and unloaded it all for them when we got there. (I suspect they had used the bus to arrange a pick-up by the gate for free given where they got off and that they didn’t move until the bus had left, but you can’t account for people can you ) He was lovely and considerate to everyone and very smiley even at ridiculous o’clock in the morning.”

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Posted 2 weeks ago

“Very slick, great value and a brilliant and hilarious advertisement too. Wouldn't ever use any other parking product. Thank you”

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Posted 2 weeks ago

“Very efficient service wouldn,t use any other company”

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Posted 2 weeks ago

“Everything worked well. Good job!”

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Posted 2 weeks ago

“Easy to park and easy to get car when returning”

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Posted 2 weeks ago

“The help we received at the barrier on arrival, as it didn't recognise the number plate”

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Posted 2 weeks ago

“Good service”

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Posted 2 weeks ago

“Excellent service”

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Posted 2 weeks ago

“Given wrong collection area directions by the office chap on our return.”

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Posted 2 weeks ago

“It was perfectly organised , we dropped off car walked to departures and then on our return the car was waiting for us. As smooth as clockwork. Will be using for our next trip for sure.”

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Posted 2 weeks ago

Purple Parking is rated 4.5 based on 1,913 reviews