Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.48

4.5 Rating 2,391 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,391 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 29th July 2025

Anonymous

Purple Parking 2 star review on 28th July 2025

Anonymous

Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always efficient and prompt service, both at the car park and en route to the terminals. Have used them many times before and trust them to deliver an excellent service.”

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Posted 3 weeks ago

“My husband was rushed into hospital ICU in Switzerland. I knew we couldn't return on our scheduled date. I contacted Purple Parking and explained my problem. You were so understanding and informed me I would not have to pay excess payments. When we arrived back in Manchester, Sunday 6th July, it stated We must pay the excess. I rang on the internal phone, explained the situation and we were able to access our keys with no excess to pay. Thank you.”

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Posted 3 weeks ago

“Easy to book, great price.”

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Posted 3 weeks ago

“You were a dream to deal with, highly recommend. So easy and hassle free. Thank you so much 😊”

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Posted 3 weeks ago

“Fantastic service as always”

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Posted 3 weeks ago

“Dropped car at Gatwick south and collected from Gatwick north terminal. Friendly staff. Easy process, no concerns. Would use service again.”

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Posted 3 weeks ago

“Limited number of long stay buses running in the early hours of the 5th July meaning we wanted 40 mins for a bus and were travelling with 2 small infants. Disgusting for the price we paid”

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Posted 3 weeks ago

“Booked hotel and parking at Heathrow. Pre bought shuttle bus ticket. Told at hotel shuttle-bus doesn’t go to terminal 4 despite stating at parking selection this was my terminal. Even if it had gone to terminal 4 shuttle bus was not running early in the morning. Cost me an additional £28 for taxi from Heathrow to parking on my return!”

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Posted 3 weeks ago

“Friendly staff, easy drop off and pick up good price for the week. And we were delayed 7 hours which wasn’t a problem at all. This was for park2travel at Leeds Bradford airport .”

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Posted 3 weeks ago

“Easy to use, friendly staff and reasonable price for the week.”

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Posted 3 weeks ago

“We booked the airport lounge at East Midlands on 20/06/25. You asked for our flight details and you confirmed the flight. When we got there at 4.30pm we we advised that the booking was for 4.00am. They did let us in but only for 20 minutes. THIS BOOKING SHOULD NOT HAVE GONE THROUGH ON YOUR SYSTEM. We would like a refund as we booked due to my husbands disability and it made our experience very stressful. VERY POOR and we were very surprised after previous good service. I have refrained from reviewing to give you the opportunity to put the situation right.”

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Posted 3 weeks ago

“Seamless process.”

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Posted 3 weeks ago

“Very difficult to find vacant parking space in car park 3 Bournemouth”

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Posted 3 weeks ago

“Very easy process very polite and friendly bus drivers will definitely use purple parking again.”

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Posted 3 weeks ago

“Easy drop off, smooth transfer to and from airport. Speedy pick up. Very efficient service.”

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Posted 3 weeks ago

“Drop off at short-term parking was simple, and directions were easy to follow. Pickup after our trip was even easier. I have used Purple Parking before, I was impressed then, and have been impressed by the service this time. Will definitely use again.”

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Posted 3 weeks ago

“The website is easy to navigate, and there were lots of options for me to choose from.”

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Posted 3 weeks ago

“Very professional easy to find and use would recommend them”

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Posted 3 weeks ago

“Efficient reception, quick drop off, good bus service to terminal. Equally efficient on return for car pickup.”

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Posted 3 weeks ago

“Excellent from booking to pick-up my car.”

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Posted 3 weeks ago

Purple Parking is rated 4.5 based on 2,391 reviews