We have used purple parking Luton twice this year. And both times have been straight forward. This time I used the app and was able to alter the car details. On the day of travel, I called in advance and was greeted nicely. They were ready to take the car and on arrival home car was ready. Road works at the airport means a slightly different entry to the car park from last time but it’s clearly stated. Car park 1 is literally a 7-8 min walk to the air port from the car park including the two lifts. Car has been returned perfectly both times. Would definitely used again