My husband was rushed into hospital ICU in Switzerland. I knew we couldn't return on our scheduled date. I contacted Purple Parking and explained my problem. You were so understanding and informed me I would not have to pay excess payments. When we arrived back in Manchester, Sunday 6th July, it stated We must pay the excess. I rang on the internal phone, explained the situation and we were able to access our keys with no excess to pay. Thank you.
3 weeks ago
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