Thanks for the Great customer service! Rack Attack Chicago provided excellent service and installation of my iKamper 2.0 roof top tent. The store made it easy to choose which product to purchase because they had a demo iKamper Mini model on display. Their rep Giovanni walked me through the entire setup, installation and take down process. He answered all my questions and concerns. We agreed that the iKamper 2.0 model would be a better fit for my lifestyle and rig. He showed me all the options with absolutely no, high pressure sales pitch. He was very understanding and guided us knowledgeably through the entire process. Besides the iKamper product line, the store has a great selection of roof top and hitch based rack and bike systems. Giovanni and his crew made the installation easy using their experience to first adjust my existing Thule rack system to the right height over the bed of my ford F-350. Once we adjusted the rack, they quickly lifted, placed and balanced the IK2. His entire team was very pleasant to deal with and made the final sales enjoyable.