Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

“Was a very easy process and would recommend this site to friends and family!!! Rack is on my 2024 Suburu and ready for an adventure!! Thanks so much!!”

Rack Attack 5 star review on 16th January 2026

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(Online Store) - Posted 1 day ago

“i contacted Rackattack in Pineville NC to get a Nudge Bar bumper installed on a Ford Bronco, quoted me $125 hr and said it would take 3-4 hrs. Scheduled the job and after they finished, I was only charged for 1 hr, dropped car off at 10:30 and they were done before 12:30. i would use them again.”

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Posted 2 days ago

“Wanted to mount a 14 inch chopping axe for camping on my Cruz aero roof crossbars on my 2024 Qashqai and Rack Attack in Winnipeg helped me out added some A-plates and I bought them and made the rino rack stow it utility mount work on my crossbars I’m happy with the product it’s been on for a month and still holing up strong.”

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Posted 3 days ago

“I had a Rhino Rack installed on my Jeep Wrangler by the team at Rack Attack Cary. Teegan, the sales associate, was fantastic to work with—very knowledgeable about the product and the installation process. The installation team did an excellent job overall, and the rack looks great. As a small piece of constructive feedback, the finishing touches after installation (such as cleanup and vacuuming) could be improved. My Jeep was brand new and very clean prior to the install, so a bit more attention to post-install cleanup would have made the experience perfect. Overall, I’m very happy with the product and service.”

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Posted 4 days ago

“Good pricing and quality product. Tracking provided.”

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(Online Store) - Posted 4 days ago

“Shout out to the guys especially Charles and Spencer at the Dallas location for going above and beyond on excellent customer service. I would highly recommend this company. Very prompt with receiving order. Will definitely order again.”

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Posted 1 week ago

“Great experience as always!”

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(Online Store) - Posted 2 weeks ago

“Couldn’t have had a better experience at Rack Attack in Leaside. We have an old roof mount Thule and the key broke off in the lock. Tate was super helpful and was able to remove the busted key so we could open the Thule container and get our skis out. Thank you Tate”

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Posted 2 weeks ago

“Great price, easy on-line purchase, fast & free delivery.”

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(Online Store) - Posted 2 weeks ago

“Excellent website information, I was easily able to navigate what items would fit my vehicle and the shipping was incredibly fast!”

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(Online Store) - Posted 2 weeks ago

“Great experience. They were quick to respond to the phone, and communicative. I bought a Thule product, but chose Rack Attack because they have a brick and mortar not far from me, and should there be any problems, it's nice to know they are there. Very satisfied with the product as well”

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(Online Store) - Posted 2 weeks ago

“You guys were awesome thank you very much for the great customer service. I will be recommending you again thank you..”

Rack Attack 5 star review on 26th December 2025

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(Online Store) - Posted 3 weeks ago

“From Las Vegas to Sherman Oaks, California to Pasadena and onwards to Phoenix, Arizona. The crews that make this all happen are the best! Benick and Don in Sherman Oaks,… while Pasadena its Hector, Liam, Bri and Alex. Las Vegas Chris! JR in Phoenix AZ…THANK YOU ALL for helping make my journey a fantastic adventure in life! 😎✌🏼😊”

Rack Attack 5 star review on 25th December 2025

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(Online Store) - Posted 3 weeks ago

“I had a great experience with Rack Attack, Antonio was very helpful keeping me up to date on my order when it was back ordered.”

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(Online Store) - Posted 1 month ago

“I purchased a Thule Motion 3 cargo box from Rack Attack based on the salesperson’s recommendation. Before purchasing, I specifically asked about fitment on my 2025 Toyota Sienna and whether I would need to change my OEM rails or towers. I was clearly told no, and assured the factory setup would work fine. The salesperson even stated he previously owned a Sienna and that this box (or its predecessor) fit perfectly. After driving three hours home, I installed the box and immediately found the fitment was very poor—there was less than ½ inch of clearance between the box and the roof. I could not open both the sunroof and rear hatch at the same time. I followed the instructions and chose hatch access over the sunroof. Overnight, the box sagged under load and ended up resting directly on my roof. I had to pad it with rubber insulation just to continue my trip. While driving empty later, the box buffeted, causing paint damage to my roof. I had to spend $280 to have the roof buffed and the ceramic coating reapplied. When I contacted Rack Attack, I was then told I actually needed different towers and rails, at an additional $500 plus $130 for installation—something I was explicitly told I would not need before purchasing. I was made to feel like this was somehow my fault, despite relying on their expertise. I feel I was misled and taken advantage of—either due to lack of product knowledge or a desire to make the sale. Rack Attack would only offer to take the box back if I purchased a different one, with no compensation for the damage or additional costs incurred. This was a disappointing experience, particularly given the premium pricing and expectation of professional guidance. Accurate fitment advice is critical for rooftop cargo systems, and in this case, that guidance was incorrect and costly. Based on this experience, I would not recommend Rack Attack.”

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Posted 1 month ago

“I purchased a Thule Motion 3 cargo box from Rack Attack based on the salesperson’s recommendation. Before purchasing, I specifically asked about fitment on my 2025 Toyota Sienna and whether I would need to change my OEM rails or towers. I was clearly told no, and assured the factory setup would work fine. The salesperson even stated he previously owned a Sienna and that this box (or its predecessor) fit perfectly. After driving three hours home, I installed the box and immediately found the fitment was very poor—there was less than ½ inch of clearance between the box and the roof. I could not open both the sunroof and rear hatch at the same time. I followed the instructions and chose hatch access over the sunroof. Overnight, the box sagged under load and ended up resting directly on my roof. I had to pad it with rubber insulation just to continue my trip. While driving empty later, the box buffeted, causing paint damage to my roof. I had to spend $280 to have the roof buffed and the ceramic coating reapplied. When I contacted Rack Attack, I was then told I actually needed different towers and rails, at an additional $500 plus $130 for installation—something I was explicitly told I would not need before purchasing. I was made to feel like this was somehow my fault, despite relying on their expertise. I feel I was misled and taken advantage of—either due to lack of product knowledge or a desire to make the sale. Rack Attack would only offer to take the box back if I purchased a different one, with no compensation for the damage or additional costs incurred. This was a disappointing experience, particularly given the premium pricing and expectation of professional guidance. Accurate fitment advice is critical for rooftop cargo systems, and in this case, that guidance was incorrect and costly. Based on this experience, I would not recommend Rack Attack.”

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Posted 1 month ago

“Great experience!”

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(Online Store) - Posted 1 month ago

“We were very pleased with the excellent customer service provided to us on Friday December 12, 2025. The courtesy staff member went out of his way to solve our lock /key problem on our bike rack on a cold winter day in Ottawa. Thank you Rack Attack for saving the day!”

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Posted 1 month ago

“It was pretty straightforward to order the Kuat ski rack in the website and I received the order in just a few days. The packing was good and installation was easy.”

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(Online Store) - Posted 1 month ago

“Good customer service. The only negative is they shipped me two of the Toyota track kits so I have to make a special trip to the store to return on the other side of Phoenix. Other than that excellent.”

Rack Attack 5 star review on 8th December 2025

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(Online Store) - Posted 1 month ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Rack Attack Reviews

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