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Rack Attack Reviews

4.8 Rating 4,507 Reviews

94 %

of reviewers recommend Rack Attack

Company Reviews

Product Reviews

4.8

Based on 4,507 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 14th July 2024

Rack Attack 5 star review on 5th July 2024

Rack Attack 5 star review on 5th July 2024

Rack Attack 5 star review on 5th July 2024

Rack Attack 5 star review on 30th June 2024

Rack Attack 5 star review on 29th June 2024

Rack Attack 5 star review on 23rd June 2024

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm so happy with Rack Attack. The products i got are top of the line. Rack Attack customer service is amazing . They go above and beyond . Very prompt service and delivery”

Posted 8 hours ago

“Yakima hang tight 6. What a great bike rack. I looked for a while to find a rack that would hold six bikes, accommodate European Gezelle bikes and mountain bikes with fat tires. This one checked all the boxes. I carry it behind my odyssey mini van and no problems, ( I try stay off rough roads). If you are looking for a six bike carrier look no further.”

Posted 23 hours ago

“Thank you to the workers at the Vaughan store, kind,professional and knowledgeable in their products. Thanks again”

Posted 1 day ago

“Good communication and delivery!”

Posted 1 day ago

“Easy transaction and quick shipping”

Posted 2 days ago

“Very good to deal with. No hassles”

Posted 2 days ago

“I recently purchased a Yakima Exo swing base and storage rack from Rack Attack Ottawa. A hitch was also installed. This was a sizeable expense, but done after taking the time to review options in the market. The install was done as promised and we were very happy with the advice and service. This is a quality product and the swing-base is extremely practical. Unfortunately I recently striped the bolt that attaches the system to the hitch. This is required to solidify the structure. The General Manager Kent suggested I return to see if the bolt and attachment could be rebored. Jacob was responsible for applying his knowledge and skills to solve this issue which had essentially grounded us from travelling with the system. This repair and help from the professional staff as Rack Attack Ottawa will allow us to continue our travels with the quantity of stuff we carry. Kent and his team is the reason we will remain loyal customers and promote their work. Thank you.”

Posted 4 days ago

“The Tempe AZ store is awesome. They have the expertise and they’re capable but they do it in a friendly customer focused manner. If you need racks, cargo or overland gear go see these folks. They were so helpful and what was going wrong for me was totally my own doing. I wish more people approached their job Like Rashard (spelling) in the Tempe AZ store does, he was awesome. Go see him and get what you need”

Posted 5 days ago

“Just putting racks in now.”

Posted 6 days ago

“Superior customer service!”

Posted 6 days ago

“Rack Attack shipped my order right away and delivered my item without delay and received the item earlier than expected. Very happy! Thank you.”

Posted 6 days ago

“Very satisfied , I appreciated the follow up call regarding my order . They wanted to ensure correct .”

Posted 1 week ago

“My order was shipped out right away. Assembled easy. It’s a very nice bike rack for the price!”

Posted 1 week ago

“Amazing work today Chan for helping us put on our Thule T2 Pro XTR Add On! Really appreciate your amazing service!”

Posted 1 week ago

“great quick service”

Posted 1 week ago

“Hello Everyone, Last Saturday [the 13th of July], I stopped in to This Shop. And I am Eternally Grateful! The night before, I had pulled into a Parking Garage, that said,”Clearness 8 feet 2 inches. WELL, IT WAS NOT! My Roof Top Tent, WAS VERY SERIOUSLY DAMGED! My 4 Runner, was not safe to drive. I showed The Store Manger & Employee, the problem! And “THEY” Went To Work! THANK YOU SO MUCH [TO YOU BOTH], I AM IN YOUR DEBT! BEST REGARDS WILLIAM WINN”

Posted 1 week ago

“I needed a locking pick up mount for my bike. Price was fair and shipping faster than promised. Thank you”

Posted 1 week ago

“I had an excellent experience with Rack Attack. They had the product I needed in stock and were extremely knowledgeable about their inventory. The shipment arrived right on time, which was greatly appreciated. Overall, I'm very satisfied with their service and would definitely recommend them!”

Rack Attack 5 star review on 14th July 2024

Posted 1 week ago

“If in doubt, give these guys a call. They are true experts!!!”

Posted 1 week ago

“Great service!”

Posted 2 weeks ago

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Rack Attack is rated 4.8 based on 4,507 reviews