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Rack Attack Reviews

4.7 Rating 5,197 Reviews
93 %
of reviewers recommend Rack Attack
Company Reviews Product Reviews
5,760
 Metrics Info
4.7
Based on 5,197 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Rack Attack Reviews

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Leatherman’s
Verified Reviewer
“Brandon Benenato did a fantastic job helping us find and install the perfect rack and cargo carrier for our car. The store is full of many different options for getting your gear safely to where you’re heading! Thanks Brandon!”
Helpful Report
Posted 3 hours ago
Sidney M
Verified Buyer
“I had a wonderful experience and excellent customer service, I will recommend Rack Attack to anyone looking for rack and rack supplies”
Helpful Report
(Online Store) - Posted 1 day ago
Christopher G
Verified Buyer
“Not only did I find what I needed but all the guess work was eliminated with a package that had all of it for one price - shipped next day and arrived early”
Helpful Report
(Online Store) - Posted 1 day ago
Jay C
Unverified Reviewer
“Needed replacement keys for my Yakima bike rack. They had them in stock and took only a minute to find which ones I needed. The store has everything for your rack needs. Impressive inventory.”
Helpful Report
Posted 5 days ago
Paul E
Verified Buyer
“I was able to determine the rack components that I needed using Rack Attack's website. Once received, the podiums, fit kits and bars were correct and the quality exceeded my expectations for the price (Cruz).”
Helpful Report
(Online Store) - Posted 1 week ago
Anonymous
Verified Buyer
“Purchased a Cruz two bike hitch rack. It arrived quickly and was an easy build and install.”
Helpful Report
(Online Store) - Posted 1 week ago
Dust K
Verified Buyer
“Great service!”
Helpful Report
(Online Store) - Posted 1 week ago
Khao-Ny H
Verified Buyer
“Great shopping experience, website is well built with the car selection so you don't end up with incompatible items. Also, the shipping was fast and items were sent in a proper package.”
Helpful Report
(Online Store) - Posted 1 week ago
Steve K
Verified Buyer
“order was shipped and received promptly”
Helpful Report
(Online Store) - Posted 1 week ago
Peter P
Verified Buyer
“Unable to review as ups won’t deliver in the tornado destruction area of Menasha WI for the past 12 days. I see Amazon trucks and Fedx trucks, but no ups trucks. Must be a corporate policy. Roads are passable and electricity has been restored after 11 days. I really hope they deliver soon as we plan to paddle a class II river in northern Wisconsin in 2 weeks and need the parts to finish our Yakima roof rack to take our canoes.”
Helpful Report
(Online Store) - Posted 2 weeks ago
Jingye H
Verified Buyer
“Outstanding service from start to finish! The staff was extremely knowledgeable and helped me find the exact roof rack setup for my vehicle. Installation was quick, secure, and done with great care. Highly recommend Rack Attack to anyone looking for quality gear and professional service!”
Helpful Report
(Online Store) - Posted 2 weeks ago
Lucian S
Verified Buyer
“Very serious, they process orders quickly and carefully. Customer service is impeccable.”
Helpful Report
(Online Store) - Posted 2 weeks ago
Anonymous
Verified Reviewer
“I’m sharing my experience so other customers with rooftop tents know what to check before having an awning installed. I brought my vehicle to Rack Attack Las Vegas to have an awning installed alongside my existing rooftop tent. The staff were friendly, but the awning was positioned so that I could no longer access the area behind it where the rain-flap rod attaches. This was not discussed with me, and I did not discover the problem until I went camping and was unable to properly secure the rain flap. When I returned, I was told nothing could be done because the awning and rooftop tent were made by different manufacturers. Their suggestion was to pull the rain flap back, but that would have blocked one of the tent’s three windows. They knew I was new to camping, which made clear communication even more important. However, being new to camping does not mean I lack understanding or the ability to recognize and help solve a problem. I felt that my concern was dismissed instead of being properly investigated. I later visited another local overlanding company. They turned the brackets upside down and repositioned the tent slightly, completely resolving the problem. I can now access the attachment point and use the rain flap properly. Although the Rack Attack staff were pleasant, I expected better communication, attention to how the installation affected my existing equipment, and a greater effort to find a solution. I hope sharing my experience helps other customers avoid the same problem.”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“I needed some new parts for the Yakima On-Ramp ebike carrier. They aren't normally available on the site and come out of the U.S. The Rack Attack customer service guy got the order sorted and expedited my parts to a rural BC address much faster than expected. Rack Attack has great customer service and will source parts that may not appear on the website.”
Helpful Report
(Online Store) - Posted 2 weeks ago
Pete N
Verified Buyer
“Great products at a fantastic price, with staff to match!”
Helpful Report
(Online Store) - Posted 2 weeks ago
Cole S
Unverified Reviewer
“Awesome service at Rack Attack! My trailer broke down right near their shop and they came out to see if I needed assistance. They helped me install my spare at no cost. I highly recommend for their fantastic customer service and quality work.”
Helpful Report
Posted 2 weeks ago
Paula D
Verified Buyer
“excellent service, great communication and prompt shipping/delivery”
Helpful Report
(Online Store) - Posted 2 weeks ago
Anonymous
Verified Buyer
“Quality products, accurate descriptions, good prices, and prompt delivery.”
Helpful Report
(Online Store) - Posted 2 weeks ago
Paul G
Verified Buyer
“Rack Attack let me return my purchase thank you”
Helpful Report
(Online Store) - Posted 2 weeks ago
James U
Verified Buyer
“The delivery service was prompt with the tracking number immediately supplied. The product showed up in mint condition. Rack Attack always delivers quality products and service.”
Helpful Report
(Online Store) - Posted 2 weeks ago
Rack Attack is rated 4.7 based on 5,197 reviews
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