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Rack Attack Reviews

4.7 Rating 5,068 Reviews
93 %
of reviewers recommend Rack Attack
Company Reviews Product Reviews
5,735
 Metrics Info
4.7
Based on 5,068 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Rack Attack Reviews

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Tom R
Verified Buyer
“I recently completed and on-line purchase of Thule raised rail mounts and the 150cm (60") Wingbar. I was impressed, that prior to completing my order, they reached out to me to point out that the bars were much longer that the typical length for my vehicle, and wondered whether I had erred, or had deliberatly ordered them. I had in fact ordered the longer bars to accommondate 2 sets of Thule Hullavators and 2 kayaks, which together needed the extra length. The delivery arrived in good order 3 days later.”
Helpful Report
(Online Store) - Posted 3 days ago
Kersten M
Verified Buyer
“Thanks live the cradles!”
Helpful Report
(Online Store) - Posted 4 days ago
Antoine V
Verified Buyer
“Quick and trouble-free delivery. Price was competitive. I also enjoy that they make instructional YouTube videos about the products they carry. Shows knowledge and confidence about what they sell. I didn't have a need for their after-sales services (warranty, returns and such), but I will update the review accordingly if it gets there.”
Helpful Report
(Online Store) - Posted 4 days ago
Anonymous
Unverified Reviewer
“Great customer service and installation of rack and hitch in Tigard Oregon”
Helpful Report
Posted 1 week ago
David G
Unverified Reviewer
“Charles at Rack Attack Frisco was terrific: great outreach, really friendly. He grasped what I wanted immediately and had a super recommendation. Within 20 minutes of getting to the store, I was out the door with my Thule cargo carrier installed, and a thorough walk through. Fabulous customer service from the entire team.”
Helpful Report
Posted 1 week ago
Jo J
Verified Buyer
“Being able to change out the stock roof rack on our new to us 2010 Honda Element was great. Now we can carry our Thule box and our kayaks. Thanks!”
Helpful Report
(Online Store) - Posted 1 week ago
Jeffrey V
Verified Buyer
“Great customer service!”
Helpful Report
(Online Store) - Posted 1 week ago
Matthew T
Verified Buyer
“Kinda frustrating experience. All worked out, doing their best, but felt like I was getting the run around without their staff truly looking into it. Thule was quite clear with me it would. Rack Attack seemed committed to the fit guide on the Thule website.”
Helpful Report
(Online Store) - Posted 1 week ago
Hi Matthew, Thank you for leaving your honest feedback and we can't agree with you enough. While we appreciate your understanding in our desire to only provide 100% guaranteed fits, we will strive to make sure we pay closer attention to these details. Rack Attack
Posted 1 week ago
Fred Z
Verified Buyer
“Easy ordering and prompt delivery to my door!”
Helpful Report
(Online Store) - Posted 1 week ago
Margaret S
Verified Buyer
“Awesome bike rack fits flush, is lightweight yet holds my E bike, easy to load up, easy to lock up and i am very happy and ready to roll!”
Rack Attack 5 star review on 9th May 2026
Helpful Report
(Online Store) - Posted 1 week ago
William H
Verified Buyer
“RackAttack sourced the product swiftly and shipped it quickly. The product solved the trailer wiring issue - great friendly service!”
Helpful Report
(Online Store) - Posted 1 week ago
Steve F
Verified Buyer
“Rack Attack was so easy to work with and had products that others did not. There was a question about my order, they rrached out personally to ask my preference then acted immediately. Nice to have a personal connection with purchases these days. Highly recommend!”
Helpful Report
(Online Store) - Posted 1 week ago
Jon B
Verified Buyer
“Very good communication and politeness”
Helpful Report
(Online Store) - Posted 1 week ago
Tara K
Verified Reviewer
“I drove into rack attack Coquitlam no appt. My racks and hullavator base had snagged on a garage gate…and they needed to be removed for vehicle safety. Staff very helpful and no charge…….done right away…thank you!!”
Helpful Report
Posted 2 weeks ago
Ryan P
Verified Buyer
“Great service. Found the right products for my vehicle. Kept me informed along the way.”
Helpful Report
(Online Store) - Posted 2 weeks ago
Nancy A
Verified Buyer
“Spoke to someone in customer service, told him what I needed a key. He looked up the number and said it was in stock. In less than a week, I received the key.”
Helpful Report
(Online Store) - Posted 2 weeks ago
Justin
Verified Reviewer
“Ridgeline tonneau cover was ordered Monday, shipped Wednesday and installed Thursday afternoon; how's that for great customer service. I really appreciate the personal touch from Antonio, the Ecomm Specialist at Denver. He personally emailed me to say that my product was on the way, then sent the shipping information, and followed up when it arrived. In the day of online ordering, personal touches go a long way, and Antonio is an absolute all-star. Because of his service, Rack Attack has a customer for life.”
Helpful Report
Posted 2 weeks ago
Anonymous
Unverified Reviewer
“No tienen idea para resolver un detalle les falta creatividad no se los recomiendo a veses solo les interesa el negocio mal servicio”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Reviewer
“Had a problem with my bike rack. Got appointment next day. Fixed and biking later that afternoon! great service!!”
Helpful Report
Posted 2 weeks ago
Ron
Verified Reviewer
“I stopped by Rack Attack after visiting two other rack shops in search of parts for my older Yakima Rack. While impressed with the new offerings on display in their showroom, what truly struck me was their knowledge of older racks and their willingness to help. Luke took the time to understand what I needed and found the parts in their inventory. While this was not a major purchase, I am quite sure I will be back when it's time for a new rack. Great customer service!”
Helpful Report
Posted 2 weeks ago
Rack Attack is rated 4.7 based on 5,068 reviews
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