Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience. Shopped with confidence that order fit”

Helpful Report

(Online Store) - Posted 7 hours ago

“Rack Attack was very knowledgeable and helpful. I was having a difficult time finding the correct clips and towers for my 2025 Mitsubishi Outlander PHEV. Rack Attack was able to find them and have them shipped to me in one week. Everything fits perfect with my Core bars.”

Rack Attack 5 star review on 8th November 2026

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(Online Store) - Posted 3 days ago

“Deymar at the DC location helped out tremendously as I was buying a set of Yakima Timberline FX cross bars for my vehicle. He helped me get everything I needed for the setup and even entertained me with some chat on the iKamper builds. Great customer service. Will visit again if I need more rack accessories.”

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Posted 1 week ago

“★★★★★ Exceptional Service and a True Partner on a Difficult Install I can’t say enough good things about Rack Attack in Alexandria. I came in to have a Rhino Rack platform installed on my 2010 Ford E-350 van. Anyone who has worked on one of these vans knows it isn’t a simple job. The install and mounting were difficult, and plenty of shops would have cut corners or sent me somewhere else. Not this team. Deymar and the whole crew were professional from start to finish. When the mounting got complicated, they stayed patient and kept working at it, and they kept me informed every step of the way. They clearly cared about getting it right, not just getting it done. In the end, the result was perfect. The platform is solid, clean, and exactly what I wanted. Just as important, the experience was a pleasure. They were courteous and responsive, and they made me feel like a valued customer the whole time. I deal with a lot of vendors and service providers, and this is the standard I wish more of them met. I couldn’t have asked for a better partner on this project. Thank you, Deymar and the Rack Attack Alexandria team. You’ve earned a loyal customer, and I’ll be recommending you to everyone I know.”

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Posted 1 week ago

“fantastic company to work with and delivered an experience beyond my expectations. purchased a large roof box and they price matched and had it delivered across country within 3 days. amazing really!”

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(Online Store) - Posted 1 week ago

“Rack Attack Leaside and Justin Newbold in particular, were top-notch in their support and customer service, ensuring everything was perfect! I strongly recommend this location for all of your needs.”

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Posted 1 week ago

“Rack attack was awesome. They even reached out to me before shipping when I forgot to add a part to my order! Great customer service”

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(Online Store) - Posted 1 week ago

“Exactly what I ordered showed up, and was all the right parts for the application I needed.”

Rack Attack 5 star review on 23rd October 2026

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(Online Store) - Posted 2 weeks ago

“My experience with the store and employees was on point, however I am a little disappointed with the equipment vendor (Kuat) with their shipping times. I ordered my product on the 12th and was told I’d have my product in 7 days. I’m on the 10th day waiting and was told that I could expect it on the 27th. Normally that wouldn’t be an issue, however I needed them to come through with their timeline as I need the rack parts for a trip on the 23rd. Now I’m having to use a different alternative.”

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(Online Store) - Posted 2 weeks ago

“I seldom write reviews, but Rack Attack has a customer for life. I purchased Thule cargo box for my Jeep prior to a roadtrip from Ca to Mo. The box arrived on time, and keep our luggage dry during our 2,000+ mile journey. Thank you for being an excellent company.”

Rack Attack 5 star review on 18th October 2026

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(Online Store) - Posted 3 weeks ago

“Customer Service at the Boise store is amazing! Rachel hooked me up with a pair of spare mounting brackets for my Retrax tonneau cover at no cost. I will be back!”

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Posted 3 weeks ago

“Very helpful throughout the process.”

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(Online Store) - Posted 3 weeks ago

“Fantastic!”

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(Online Store) - Posted 1 month ago

“Rack Attack Denver provided over the top service and support to me with a defective Yakima bike rack part. In dealing with many staff members, they all were courteous, considerate and supportive in diagnosing and correcting the root cause of my rack issues.”

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Posted 1 month ago

“Rack Attack made it easy for me to find a rack that would suit my purposes, and allowed me to modify options to meet some specific needs. They installed my hitch and rack quickly, and offered additional service in the future, if needed. Highly recommend working with Rack Attack!”

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(Online Store) - Posted 1 month ago

“Very happy with our service and rack.”

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(Online Store) - Posted 1 month ago

“Fast delivery no Damage what more can you ask for! Thanx Best Regards PTJonas”

Rack Attack 5 star review on 3rd October 2026

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(Online Store) - Posted 1 month ago

“Always a great experience ordering from Rack Attack! Thanks!”

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(Online Store) - Posted 1 month ago

“Brendan was great! He greeted me as soon as he was available, even while assisting another customer. He was very eager to help me figure out which Yakima rack setup to fit onto my slide-in camper roof. He nailed it! I appreciate good customer service. I’ll be back again! Thank you, Brendan!”

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Posted 1 month ago

“Nice communication, quick installation, informative staff.”

Rack Attack 5 star review on 1st October 2026

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(Online Store) - Posted 1 month ago

Rack Attack is rated 4.7 based on 5,277 reviews