Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,990 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,990 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and knowledgable. I was struggling to identify the correct kit/parts for my application. Called them and they asked and few questions and handled it from there.”

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(Online Store) - Posted 1 day ago

“Great service. Fast delivery. Thanks!”

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(Online Store) - Posted 1 day ago

“Very friendly and knowledgeable staff, products are in stock. Beautiful showroom and No pressure sales”

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Posted 1 day ago

“Great service, honored a coupon from their supplier which I appreciated.”

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(Online Store) - Posted 2 days ago

“I was able to get the feet for my rack in a timely fashion. Excellent customer service.”

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(Online Store) - Posted 3 days ago

“Great product. Fast shipping. Will use them again!”

Rack Attack 5 star review on 7th February 2026

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(Online Store) - Posted 4 days ago

“Great service from start to finish! And great quality products!”

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Posted 4 days ago

“We did an online order through Rack Attack because they happen to have the Thule WingBar Edge Kit in stock for our upcoming snowboarding trip. Communication was, by far, as seamless as possible while shipping speed was next day arrival. We felt very well taken care of!”

Rack Attack 5 star review on 5th February 2026

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(Online Store) - Posted 5 days ago

“I am extremely happy with my new cargo box from the Portland Oregon Rack Attack. The whole process took less than 15 minutes and I was off driving away with my new Thule Motion 3 XL Low Black Cargo Box. Matt was great to work with, thanks.”

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Posted 1 week ago

“I recently installed a Thule platform system I purchased at the Berkeley location. I must say I am very pleased with their service and installation. The staff is extremely knowledgeable and helped me get the right setup for my adventures. I highly recommend rack attack Berkeley! I will definitely be getting more accessories for my rig from this company and advise you to do the same!!!”

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Posted 2 weeks ago

“I was very impressed with the service. I wasn’t sure which rack would fit my car properly. I emailed the company and they provided me with different options. What impressed me the most was when I was placing the order I was asked for the details about my car so they could double check it and ship me the right product delivery was very quick. I couldn’t be happier with the entire expanse.”

Rack Attack 5 star review on 20th January 2026

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(Online Store) - Posted 3 weeks ago

“Was a very easy process and would recommend this site to friends and family!!! Rack is on my 2024 Suburu and ready for an adventure!! Thanks so much!!”

Rack Attack 5 star review on 16th January 2026

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(Online Store) - Posted 3 weeks ago

“i contacted Rackattack in Pineville NC to get a Nudge Bar bumper installed on a Ford Bronco, quoted me $125 hr and said it would take 3-4 hrs. Scheduled the job and after they finished, I was only charged for 1 hr, dropped car off at 10:30 and they were done before 12:30. i would use them again.”

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Posted 3 weeks ago

“Wanted to mount a 14 inch chopping axe for camping on my Cruz aero roof crossbars on my 2024 Qashqai and Rack Attack in Winnipeg helped me out added some A-plates and I bought them and made the rino rack stow it utility mount work on my crossbars I’m happy with the product it’s been on for a month and still holing up strong.”

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Posted 3 weeks ago

“Good pricing and quality product. Tracking provided.”

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(Online Store) - Posted 4 weeks ago

“Shout out to the guys especially Charles and Spencer at the Dallas location for going above and beyond on excellent customer service. I would highly recommend this company. Very prompt with receiving order. Will definitely order again.”

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Posted 1 month ago

“Great experience as always!”

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(Online Store) - Posted 1 month ago

“Couldn’t have had a better experience at Rack Attack in Leaside. We have an old roof mount Thule and the key broke off in the lock. Tate was super helpful and was able to remove the busted key so we could open the Thule container and get our skis out. Thank you Tate”

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Posted 1 month ago

“Great price, easy on-line purchase, fast & free delivery.”

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(Online Store) - Posted 1 month ago

“Excellent website information, I was easily able to navigate what items would fit my vehicle and the shipping was incredibly fast!”

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(Online Store) - Posted 1 month ago

Rack Attack is rated 4.7 based on 4,990 reviews