Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I visited Rack Attack for a problem with my hitch and Tate fixed it on the spot, was super helpful and professional. I cannot recommend these guys enough! Thanks, Ana”

Helpful Report

Posted 3 hours ago

“I got a new excellent advice on what I needed for my gear set up and a nice price discount. The people at the store were great and their priority was to get me what I needed as opposed to sell me what I did not want - as a consumer that is what you are looking for , a big thanks .”

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(Online Store) - Posted 17 hours ago

“Rack Attack were responsive and communicative about my order, ensuring I was informed about the shipping time.”

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(Online Store) - Posted 1 day ago

“Investing into a solid Rack Attack, Bike Rack for a Madza 5 was a personal priority. Jerrad (Branch Manager) is friendly, inquisitive, supportive, professional and presented applicable options for a 1 1/4" hitch... *Reasonable Price Point* Thank you kindly for arranging a branch transfer and installing a few hours later. Moving FWD: The Forecast - Road Trips and Athletic (*Manual*) Biking Experiences.”

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Posted 1 day ago

“Great ordering experience!”

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(Online Store) - Posted 2 days ago

“While searching around for surf racks I came across Rack Attack. Went in and met Chris, who took the time to listen to me and make recommendations on my needs. I purchased the racks and had them install them and teach me. I went to California and went surfing with my friends , who were amazed at how sturdy the racks were. I then left and came back across the desert with my competition long board. Wind was blowing about 50 mph during the 300 mile trip. The board remained rock solid on the roof of my car. Thank you to Chris and Rack Attack for such great recommendations and installation. I have recommended them without fail and am now recommending them to my friends both in Las Vegas and San Diego. Thank you Chris for all you have done in helping me.”

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Posted 2 days ago

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Posted 2 days ago

“Rack Attack was very helpful and very nice to work with.”

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(Online Store) - Posted 4 days ago

“This Thule Helium Pro bike carrier is super easy to install and great functional design. Service from Rack Attack staff was first rate.”

Rack Attack 5 star review on 20th September 2026

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(Online Store) - Posted 5 days ago

“The Thule T2 Pro XTR rack was super easy to assemble and fits the back of my truck perfectly. I especially like how much easier it is to load and unload bikes compared to my tailgate cover.”

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(Online Store) - Posted 6 days ago

“I purchased Evo cross bar system and Hullavator back in 2022-GREAT customer service with timely install of my systems and staff educated me on use of Hullavotor system. Now 4 years later, I had to re-install cross bars on current car-same make as old (totaled) car, but after cross bars had been sitting in my garage for 3 years and a move 6 months ago, I was missing literally 2 pieces-UGGGH! Had to order a set of needed equipment. The staff! Still great customer service, willingness to help along with their text and email system in place prompted me to go ahead and purchase needed items-GLAD I did, as it was the last set they had. Andon was great over the phone and in-store staff member helped me; I was in and out in no time. Thanks guys for helping me to get back to what I love after 3 years!”

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Posted 1 week ago

“Rack Attack is great to do business with. 2 orders this year and everything comes with very clear directions”

Rack Attack 5 star review on 17th September 2026