Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.76

4.8 Rating 4,384 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,384 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 5th May 2024

572

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast turn around time and the product was great!”

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Posted 2 months ago

“Rack Attack of Tampa provided me with GREAT service. Hunter went out of his way to assist me with selecting and installing several necessary adaptors so that I could get my Thule Bike rack to fit my new Subaru. Thank you. HIGHLY RECOMMENDED!”

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Posted 2 months ago

“Great service and prices. This is better than going to the dealer directly.”

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Posted 2 months ago

“I phoned Turk in the King of Prussia store for help with Thule racks. He spent a lot of time answering my questions and it was very productive. Previously, I tried to get the answers I needed online but was unsuccessful. There is nothing that compares to speaking to a live person. There are issues with communication that can't be resolved online. I was under the impression (after using many racks) that all racks clamped onto the fixed roof mounts. Turk explained that some Thule racks are screwed into the roof mount. Major difference. Extremely helpful. Thank you Turk; Rack Attack.”

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Posted 2 months ago

“Easy process. Website confirmed the fit for our vehicle and all worked out. Quick problem free delivery.”

Rack Attack 5 star review on 18th February 2024

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Posted 2 months ago

“The replacement keys worked perfectly and received within a few days. I'd recommend these guys.”

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Posted 2 months ago

“Good, fast service—will use again.”

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Posted 2 months ago

“Great rack and thanks to you guys I got a great price and fits to my truck perfectly!”

Rack Attack 5 star review on 12th February 2024

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Posted 2 months ago

“Shopping experience - excellent, staff very responsive, friendly and accomodating. Highly recommend. Part took a while to arrive from US but arrived in great condition. Overall process was painless and simple, I appreciate that. Attached pic shows new part on left. Thank you.”

Rack Attack 5 star review on 11th February 2024

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Posted 2 months ago

“Rack fit perfectly! Looks insanely good on are new Kia EV9!!”

Rack Attack 5 star review on 7th February 2024

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Posted 3 months ago

“Hey fantastic experience with Rack attack Super quick delivery Thank you so much”

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Posted 3 months ago

“Great website with important information and easy to order. Rack came on time and as promised with everything working and in order.”

Rack Attack 5 star review on 5th February 2024

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Posted 3 months ago

“Perfect service”

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Posted 3 months ago

“Great service fron Rack Attack. Easy to order. Uses paypal, Apple pay and others, thus no need to give then your credit card number. Very fast delivery. They also have a price match 30-day garanty. I will keep purchasing from this retailer and I also recommend you give them a try”

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Posted 3 months ago

“Best price, super quick.”

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Posted 3 months ago

“Rack Attack as usual were outstanding! Not only they hold my order because someone there realized the rack posts wouldn’t fit my vehicle. The rep made sure everything was right. Every interaction with Rack Attack is always a great experience.”

Rack Attack 5 star review on 25th January 2024

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Posted 3 months ago

“Nick and Paul at the London store are absolutely amazing. They are very professional and take pride in the install work and listen to the customer. Very professional and knowledgeable on the products you carry. The store is very clean and a very friendly atmosphere. I have no problem recommending them to anyone that asks as they have done exceptional work on my new truck. 👏”

Rack Attack 5 star review on 20th January 2024

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Posted 3 months ago

“Excellent service”

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Posted 3 months ago

“Great rack for a new Tucson. Fit guide helped ensure I got the right parts for my new vehicle. Love the Thule rack quality. After sales service was quick when I was missing one lock tumbler. Love that Thule still supports the legacy square bars for old accessories that were designed for these like my old ski box.”

Rack Attack 5 star review on 14th January 2024

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Posted 3 months ago

“Outstanding service. Caleb and crew were great to deal with, finding multiple cargo box options for me. Great communication, great price, I recommend them to anyone who asks where I got my Yakima box from.”

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Posted 3 months ago

Rack Attack is rated 4.8 based on 4,384 reviews