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Rack Attack Reviews

4.7 Rating 5,277 Reviews
93 %
of reviewers recommend Rack Attack
Company Reviews Product Reviews
5,774
 Metrics Info
4.7
Based on 5,277 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Rack Attack Reviews

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Alex R
Verified Buyer
“Great service, and speedy delivery👍”
Helpful Report
(Online Store) - Posted 4 months ago
Lael B
Verified Buyer
“Shopping with you was great! We did Next Day Air shipping with UPS to get the part as soon as possible, which came later than we were hoping but that is not on you.”
Helpful Report
(Online Store) - Posted 4 months ago
Alexandre B
Verified Buyer
“Fast shipping. Perfect fit and easy install.”
Helpful Report
(Online Store) - Posted 4 months ago
Jeff L
Verified Buyer
“you were able to provide hard to find replacement parts from an older model car carrier. thank you”
Helpful Report
(Online Store) - Posted 4 months ago
Anonymous
Unverified Reviewer
“Awesome customer service. I was in and out in no time with a Thule rack installed on my car. Great place.”
Helpful Report
Posted 4 months ago
Ignatius C
Verified Buyer
“Lots of help from staff an they double check that you have the right stuff for you need. Fast shipping!”
Helpful Report
(Online Store) - Posted 4 months ago
Ken D
Verified Buyer
“I get more information from your site than I do from the manufacturer. I am pleased with ease of ordering and quick shipping. I have purchased 2 complete roof rack systems from Rack Attack.”
Rack Attack 5 star review on 29th June 2026
Helpful Report
(Online Store) - Posted 4 months ago
Allen T
Verified Buyer
“Rack works fine but I'm very disappointed with Yakima regarding the free Bookmark part, which did influence me to purchase their rack instead of Thule or Hollywood. I've sent them the invoice information you provided me several times but no response from Yakima. I now see in the fine print, " while supplies last". I guess they have enough $ 1400:00 racks but few $ 5:00 gift parts. So much for trying to buy through a Canadian Company, Rack Attack.”
Helpful Report
(Online Store) - Posted 4 months ago
Lisa L
Verified Buyer
“Website is easy to navigate, good service (including verification text), quick delivery. Highly recommend!”
Rack Attack 5 star review on 27th June 2026
Helpful Report
(Online Store) - Posted 4 months ago
Jay H
Verified Buyer
“The guys at Rack Attack SF did an amazing job explaining all of the cross bars and roof top tent options, ensuring that everything was compatible with my RAV4, and installing the entire system for me. The whole process was turnkey. Thanks Rack Attack SF!”
Rack Attack 5 star review on 25th June 2026
Helpful Report
(Online Store) - Posted 4 months ago
Dennis B
Verified Buyer
“Great support and rapid shipping.”
Helpful Report
(Online Store) - Posted 4 months ago
Arlene D
Verified Buyer
“Rack Attack SE location is very accommodating. Mike was very helpful with the installation of our new iKamper Deluxe Mini. The free HC steps we got was the cherry on top. We'll define be back to do more business soon. Highly recommended!”
Rack Attack 5 star review on 24th June 2026
Helpful Report
(Online Store) - Posted 4 months ago
Peter C
Verified Buyer
“The ordering and installtion process was a breeze. We had a hitch installed on our Kia Telluride, then have Thule 4-bike rack put on at the same time. The whole process took about 2 hours and they work perfectly.”
Helpful Report
(Online Store) - Posted 4 months ago
Beth B
Verified Buyer
“The experts at Rack Attack were so helpful and knowledgeable! I got all my questions answered and my hitch and rack were ready to go in under 2 hours. They even took the time to show me how to take it on and off and said I could call anytime. My experience was amazing and I’ll definitely be recommending them to anyone looking into a rack!”
Rack Attack 5 star review on 22nd June 2026
Helpful Report
(Online Store) - Posted 4 months ago
Stacey R
Verified Buyer
“I went in with a general idea of what I wanted. Audrey answered all my questions and helped me get set up. Install went smoothly. Very happy with my experience.”
Rack Attack 5 star review on 22nd June 2026
Helpful Report
(Online Store) - Posted 4 months ago
Will T
Verified Buyer
“great expert advice and helpful”
Helpful Report
(Online Store) - Posted 4 months ago
Victor P
Verified Buyer
“Rack Attack was professional and easy to deal with. We are very happy with our new hitch and bike rack!”
Helpful Report
(Online Store) - Posted 4 months ago
David S
Verified Reviewer
“Professional staff and great selection of ‘space maximizers’ for your vehicle.”
Helpful Report
Posted 4 months ago
Sherry
Unverified Reviewer
“I needed to replace a part for my kayak rack, and Ryan offered me the best service! He was very knowledgeable, friendly, and offered next level service. Every time i go there the other staff members are equally as knowledgeable, which is appreciated.”
Helpful Report
Posted 4 months ago
Eileen N
Unverified Reviewer
“I purchased my Hitch, Kuat Piston Bike Rack and Hitch Mount Adapter from the Guys in San Francisco location. I was very happy with the customer service, knowledge and friendly service they gave me. They gave me an introduction on the way to load and unload the bike at their shop. If you have fenders on your bike you may need to make some adjustments on your fender or remove them all together. Rack Attack will be my go to place on all things Bike rack needs. Tx...”
Helpful Report
Posted 4 months ago
Rack Attack is rated 4.7 based on 5,277 reviews
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