Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,124 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,124 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 27th June 2026

735

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good pricing and quality product. Tracking provided.”

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(Online Store) - Posted 5 months ago

“Shout out to the guys especially Charles and Spencer at the Dallas location for going above and beyond on excellent customer service. I would highly recommend this company. Very prompt with receiving order. Will definitely order again.”

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Posted 5 months ago

“Great experience as always!”

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(Online Store) - Posted 5 months ago

“Couldn’t have had a better experience at Rack Attack in Leaside. We have an old roof mount Thule and the key broke off in the lock. Tate was super helpful and was able to remove the busted key so we could open the Thule container and get our skis out. Thank you Tate”

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Posted 5 months ago

“Great price, easy on-line purchase, fast & free delivery.”

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(Online Store) - Posted 5 months ago

“Excellent website information, I was easily able to navigate what items would fit my vehicle and the shipping was incredibly fast!”

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(Online Store) - Posted 5 months ago

“Great experience. They were quick to respond to the phone, and communicative. I bought a Thule product, but chose Rack Attack because they have a brick and mortar not far from me, and should there be any problems, it's nice to know they are there. Very satisfied with the product as well”

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(Online Store) - Posted 6 months ago

“You guys were awesome thank you very much for the great customer service. I will be recommending you again thank you..”

Rack Attack 5 star review on 26th December 2025

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(Online Store) - Posted 6 months ago

“From Las Vegas to Sherman Oaks, California to Pasadena and onwards to Phoenix, Arizona. The crews that make this all happen are the best! Benick and Don in Sherman Oaks,… while Pasadena its Hector, Liam, Bri and Alex. Las Vegas Chris! JR in Phoenix AZ…THANK YOU ALL for helping make my journey a fantastic adventure in life! 😎✌🏼😊”

Rack Attack 5 star review on 25th December 2025

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(Online Store) - Posted 6 months ago

“I had a great experience with Rack Attack, Antonio was very helpful keeping me up to date on my order when it was back ordered.”

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(Online Store) - Posted 6 months ago

“Great experience!”

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(Online Store) - Posted 6 months ago

“It was pretty straightforward to order the Kuat ski rack in the website and I received the order in just a few days. The packing was good and installation was easy.”

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(Online Store) - Posted 6 months ago

“Good customer service. The only negative is they shipped me two of the Toyota track kits so I have to make a special trip to the store to return on the other side of Phoenix. Other than that excellent.”

Rack Attack 5 star review on 8th December 2025

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(Online Store) - Posted 6 months ago

“I contacted Rack Attack to install a hitch on my car. Brandon was super helpful in explaining the differences between the hitches and what I needed to ensure the safety of moving an electric wheelchair. I was in and out in less than an hour! Staff was professional and courteous! I would definitely use them again!”

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Posted 6 months ago

“very easy to order online and items shipped quickly”

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(Online Store) - Posted 6 months ago

“The customer service that I received at Rack Attack South was exceptional today! I needed 2 specific screws and bolts to make an old ski carrier work. Without hesitation they found what I needed! So helpful - thank you!”

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Posted 6 months ago

“Rack Attack was very helpful in helping us choose our new hitch box from Thule. We had an older Thule roof box, but found the hitch box to be much more practical as we could fit our SUV in our garage with the hitch box but not with the roof box. The storage space is amazing, the light kit is appreciated, and we are overall delighted with our purchase and the excellent service from Rack Attack.”

Rack Attack 5 star review on 28th November 2025

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(Online Store) - Posted 6 months ago

“Came in prefect condition through shipment, has everything I need to mount to my rack”

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(Online Store) - Posted 7 months ago

“Incredible customer service, balanced communication throughout the process. Delivery was smooth by a wonderful and kind individual. The only downside is I don't have a big need for more accessories. I would highly recommend this company above the rest.”

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Posted 7 months ago

“Recently purchased a Bak Flip tonneau cover for my 2025 Ram 1500. Went to the store on Saturday, ordered the cover. It arrived on the following Tuesday, received a call from store manager Phil. We scheduled an installation appointment for later that day. Arrived at store at appointed time, was met by assistant manager Brandon who actually completed the installation. He completed the installation as well as demonstrating the proper use of the cover and I was gone in less than an hour. Thank you for great service and pricing. Warranty upgraded to 10 years by having Rack Attack complete the installation.”

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Posted 7 months ago

Rack Attack is rated 4.7 based on 5,124 reviews