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Rack Attack Reviews

4.8 Rating 4,413 Reviews

94 %

of reviewers recommend Rack Attack

Company Reviews

Product Reviews

4.8

Based on 4,413 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 2nd June 2024

Rack Attack 5 star review on 2nd June 2024

Rack Attack 5 star review on 2nd June 2024

Rack Attack 5 star review on 1st June 2024

Rack Attack 5 star review on 1st June 2024

Rack Attack 5 star review on 30th May 2024

Rack Attack 5 star review on 28th May 2024

586

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was easier to find the relevant information about specific Thule product and videos at the Rack Attack site then on the Thule site. Shipping was fast. Great experience. Also I have managed to find at Rack Attack the Aeroblade end-cap that fell off my cross-bar. Great to have the local store that handles all we need for our roof-rack system”

Posted 6 months ago

“Got the item earlier than expected. It's. As expected”

Posted 6 months ago

“Great customer service! When it's time, I'll definitely do business with y'all again!”

Posted 6 months ago

“Everything came nicely packaged and in decent amount of time. Will definitely order from rack attack again. I need locks next 😉”

Rack Attack 5 star review on 16th November 2023

Rack Attack 5 star review on 16th November 2023

Posted 6 months ago

“Very quick to ship. With a coupon code was cheapest anywhere online. Great service!”

Posted 6 months ago

“Service and support was best-in-class. Matthew (BOST store) and Justin (Online Support) both helped to track my order and make sure I had what I needed in time. I'll be back to RA!”

Posted 6 months ago

“Delivery was quick ...!!! Just assembled it a few days ago ... Took it out for the first time this weekend. It fit perfect for my daughters 26" and my 29" full suspension bikes.”

Posted 6 months ago

“Sent the lock cores I needed as promised.”

Posted 6 months ago

“Very helpful and the rack and rail system were shipped promptly.”

Posted 6 months ago

“Rack was delivered as described. I installed it myself. Reasonably straightforward. Took 2 hours. I've had 2 prior racks on 2 trucks, both Yakima. This new one is beefy. And I like the ladder stops for the end of the bars.”

Rack Attack 5 star review on 3rd November 2023

Posted 6 months ago

“Product was as stated and fast delivery. Great communication on status of delivery and product availability.”

Posted 7 months ago

“Thule Motion XT Alpine cargo box is a great addition to our Toyota Grand Highlander. Again great service by Rack Attack.”

Rack Attack 5 star review on 1st November 2023

Rack Attack 5 star review on 1st November 2023

Rack Attack 5 star review on 1st November 2023

Rack Attack 5 star review on 1st November 2023

Posted 7 months ago

“Rack Attack has great customer service! I had a problem with the product that I purchased. I contacted them and they took care of it very quickly! Great company!”

Posted 7 months ago

“Great Customer service. I ordered the wrong part through Amazon and called and spoke to a rep and she handled it with ease. No long waits on hold. Very impressed. Will order rack parts from them in the future”

Posted 7 months ago

“Fantastic assistance from the store in Winnipeg. Answered all of my questions and helped me make the right choice. Rack fits perfectly and is exactly what I wanted.”

Posted 7 months ago

“Made one call for my Ford raptor and a day later I had a great rack for my truck”

Posted 7 months ago

“GREAT PRODUCT AND HELPFUL PEOPLE AT THE SAN FRAN STORE,”

Posted 7 months ago

“Rack Attack always exceeds my expectations. These people are the best with anything rack or box related.”

Posted 7 months ago

“Thanks Rack Attack!”

Posted 7 months ago

Hi Bryce, Thank you for your feedback, and I'm sorry to hear about the experience. Your order has been shipped in multiple packages from multiple locations, but they should all be delivered by now. One of my colleagues has reached out to share the details. Please respond back if you are still unable to locate all the items. Best regards, Blaze Rack Attack

Posted 7 months ago

“Equipment arrived quickly although shipping costs were high.”

Posted 7 months ago

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Rack Attack is rated 4.8 based on 4,413 reviews