Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,844 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,844 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 18th July 2025

John B

Rack Attack 5 star review on 16th July 2025

Chris M

Rack Attack 5 star review on 12th June 2025

Jerry M

Rack Attack 5 star review on 29th May 2025

Alan E

706

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I broke the mounting plate on the lifting hinge of my Thule box. Thule North America had no way of finding or replacing the part. Rack Attack pulled the car into their shop and replaced the part in less time than it took for the Rage Against the Machine song Killing in the Name to finish on the radio. (The lyrics helped us all.). These guys are absolute pros. 10/10.”

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Posted 6 months ago

“Product delivered without issue and customer service was great when placing the order since it was backordered at the time”

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(Online Store) - Posted 6 months ago

““After losing $170,500 to an online scam, I was devastated and unsure if I could ever recover my funds. A friend recommended Supreme Asset Agency, and I’m so glad I reached out to them. Their team was not only professional and knowledgeable but also compassionate throughout the entire process. They worked tirelessly to ensure my funds were recovered and kept me updated every step of the way. If you’ve fallen victim to a similar scam, I strongly recommend contacting them: 𝔼𝕞𝕒𝕚𝕝: 𝕤𝕦𝕡𝕣𝕖𝕞𝕖𝕒𝕤𝕤𝕖𝕥𝟟@𝕘𝕞𝕒𝕚𝕝.𝕔𝕠𝕞 𝕎𝕙𝕒𝕥𝕤𝔸𝕡𝕡: +𝟜𝟜 𝟟𝟛-𝟠𝟠-𝟞𝟡-𝟟𝟡-𝟝𝟠 I’m incredibly thankful for their efforts and would recommend their services to anyone in need.””

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Posted 6 months ago

“Great responsiveness, competitive pricing, great selection, extremely fast shipping”

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(Online Store) - Posted 6 months ago

“I bought a roof rack for my car. Everyone was very knowledgeable and kind . I had a problem with one of the components and John helped me a lot to solve it. I appreciate his kindness and help.”

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Posted 6 months ago

“Rack Attack is a trusted resource when looking for rack systems and components. Staff was very courteous in explaining how out of stock items were handled on my account and provided several options to move forward with the purchase once the out of stock components were received.”

Rack Attack 5 star review on 1st January 2025

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(Online Store) - Posted 6 months ago

“Fantastic!! Thanks guys!”

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(Online Store) - Posted 6 months ago

“excellent in every way”

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(Online Store) - Posted 6 months ago

“The custom service is very friendly and staff are knowledgeable.”

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(Online Store) - Posted 6 months ago

“Great prices and fast delivery!”

Rack Attack 5 star review on 20th December 2024

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(Online Store) - Posted 6 months ago

“EXTREMELY helpful and very knowledgeable. I had almost bought more than I needed somewhere else and the staff at Rack Attack saved me money. Highly recommend”

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(Online Store) - Posted 6 months ago

“Thule rack. Lost keys and they took care of everything immediately! Its 5 star easy!”

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Posted 7 months ago

“Great system and great service”

Rack Attack 5 star review on 16th December 2024

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(Online Store) - Posted 7 months ago

“Everything was delivered quickly. Ordering online was a little difficult because of not accepting Discover as payment. Everything was handled professionally, and my order was tracked down and processed using an alternative form of payment. No problem.”

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(Online Store) - Posted 7 months ago

“Just got off the phone with Kyle at Rack Attack Framingham - he did exactly what I was hoping he would: he oriented me to the options, was super clear and efficient in communicating them, and advised me on some different ways to go. The conversation took just about 20 minutes, and that included payment and scheduling the installation. And all that happened on a busy Sunday afternoon in December! Kyle was the consummate professional - he knew his stuff, and that made everything very clear and the (big) purchase as comforting as it could be. Looking forward to my new Thule roof system and storage pod.”

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Posted 7 months ago

“Shout out to Brandon and Derrick at Rack Attack Charlotte for helping out with a BAKFlip MX4 for my 2021 GMC 2500HD. I ordered it on 12/7 (a Saturday), and it was installed on 12/12. The fit and finish are exactly what I expected. ALSO, the guys hit it out of the park with their customer service. I found them to be very personable and professional, and I think you will too. FYI, The store is pretty cool too!”

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Posted 7 months ago

“Within two days of purchasing a set of Yakima Sightline towers, I received them. I assembled the first three towers and noticed that the fourth tower was missing several parts. I contacted customer service, and within a day and a half, before I even sent back the other pair, they had shipped me a new set. The customer service was exceptional, and the expedited assistance was greatly appreciated.”

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(Online Store) - Posted 7 months ago

“Excellent customer service! Shipped faster than expected and I love my Bike Rack!!”

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(Online Store) - Posted 7 months ago

“Great product. Had some questions was answered right away.”

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(Online Store) - Posted 7 months ago

“Delivery was quick and ordering was easy. Showed up exactly as described/ordered.”

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(Online Store) - Posted 7 months ago

Rack Attack is rated 4.8 based on 4,844 reviews