Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome job!! Had a roof rack that had a key that broke off inside the lock. Asked if they could get it out and avoid the need for a replacement rack. They were honest about the chance they might not be able to drill it out but I'm very happy to say that they were able to save the rack and had it back to me the next day!! Great to do business with them and will go to them for any of my needs in the future. Thanks!!!”

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Posted 6 months ago

“Great customer service by Justin. Ready on time. Explained the set up. Never rushed. And several compliments the first wknd we had it on. Looks great on the car. And fit 6 pairs of skis giving us our room back in the car:)”

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Posted 6 months ago

“Had the exact parts I needed and shipped them quickly.”

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(Online Store) - Posted 6 months ago

“Beau rack semble très solide”

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(Online Store) - Posted 6 months ago

“Arrived basically next day. Good rack. Have yet to install it. Waiting for hitch but rack doesn't have any damage from what I could see. Although wish they would have wrapped it in the winter due to water leakage into the box.”

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(Online Store) - Posted 7 months ago

“Rack Attack has been taking care of me and providing me with the gear I need to ensure fun and safe travels in the wild. And, they do it at reasonable prices. Their customer service is excellent and I regularly come back to them.”

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(Online Store) - Posted 7 months ago

“Great prices, delivery was slow due to snow storms in the area. Overall very pleased.”

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(Online Store) - Posted 7 months ago

“Perfect fit very happy”

Rack Attack 5 star review on 17th February 2026

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(Online Store) - Posted 7 months ago

“Always top notch customer service. As I was only ordering 1 component of a kit, they reached out to make sure I didn’t need the other items over just shipping me something I would not be able to use. I thought that was excellent.”

Rack Attack 5 star review on 12th February 2026

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(Online Store) - Posted 7 months ago

“Very helpful and knowledgable. I was struggling to identify the correct kit/parts for my application. Called them and they asked and few questions and handled it from there.”

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(Online Store) - Posted 7 months ago

“Great service. Fast delivery. Thanks!”

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(Online Store) - Posted 7 months ago

“Very friendly and knowledgeable staff, products are in stock. Beautiful showroom and No pressure sales”

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Posted 7 months ago

“Great service, honored a coupon from their supplier which I appreciated.”

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(Online Store) - Posted 7 months ago

“I was able to get the feet for my rack in a timely fashion. Excellent customer service.”

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(Online Store) - Posted 7 months ago

“Great product. Fast shipping. Will use them again!”

Rack Attack 5 star review on 7th February 2026

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(Online Store) - Posted 7 months ago

“Great service from start to finish! And great quality products!”

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Posted 7 months ago

“We did an online order through Rack Attack because they happen to have the Thule WingBar Edge Kit in stock for our upcoming snowboarding trip. Communication was, by far, as seamless as possible while shipping speed was next day arrival. We felt very well taken care of!”

Rack Attack 5 star review on 5th February 2026

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(Online Store) - Posted 7 months ago

“I am extremely happy with my new cargo box from the Portland Oregon Rack Attack. The whole process took less than 15 minutes and I was off driving away with my new Thule Motion 3 XL Low Black Cargo Box. Matt was great to work with, thanks.”

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Posted 7 months ago

“I recently installed a Thule platform system I purchased at the Berkeley location. I must say I am very pleased with their service and installation. The staff is extremely knowledgeable and helped me get the right setup for my adventures. I highly recommend rack attack Berkeley! I will definitely be getting more accessories for my rig from this company and advise you to do the same!!!”

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Posted 8 months ago

“I was very impressed with the service. I wasn’t sure which rack would fit my car properly. I emailed the company and they provided me with different options. What impressed me the most was when I was placing the order I was asked for the details about my car so they could double check it and ship me the right product delivery was very quick. I couldn’t be happier with the entire expanse.”

Rack Attack 5 star review on 20th January 2026

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(Online Store) - Posted 8 months ago

Rack Attack is rated 4.7 based on 5,246 reviews