Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service!”

Helpful Report

(Online Store) - Posted 5 months ago

“Easy ordering and prompt delivery to my door!”

Helpful Report

(Online Store) - Posted 6 months ago

“Awesome bike rack fits flush, is lightweight yet holds my E bike, easy to load up, easy to lock up and i am very happy and ready to roll!”

Rack Attack 5 star review on 9th May 2026

Helpful Report

(Online Store) - Posted 6 months ago

“RackAttack sourced the product swiftly and shipped it quickly. The product solved the trailer wiring issue - great friendly service!”

Helpful Report

(Online Store) - Posted 6 months ago

“Rack Attack was so easy to work with and had products that others did not. There was a question about my order, they rrached out personally to ask my preference then acted immediately. Nice to have a personal connection with purchases these days. Highly recommend!”

Helpful Report

(Online Store) - Posted 6 months ago

“Very good communication and politeness”

Helpful Report

(Online Store) - Posted 6 months ago

“I drove into rack attack Coquitlam no appt. My racks and hullavator base had snagged on a garage gate…and they needed to be removed for vehicle safety. Staff very helpful and no charge…….done right away…thank you!!”

Helpful Report

Posted 6 months ago

“Great service. Found the right products for my vehicle. Kept me informed along the way.”

Helpful Report

(Online Store) - Posted 6 months ago

“Spoke to someone in customer service, told him what I needed a key. He looked up the number and said it was in stock. In less than a week, I received the key.”

Helpful Report

(Online Store) - Posted 6 months ago

“Ridgeline tonneau cover was ordered Monday, shipped Wednesday and installed Thursday afternoon; how's that for great customer service. I really appreciate the personal touch from Antonio, the Ecomm Specialist at Denver. He personally emailed me to say that my product was on the way, then sent the shipping information, and followed up when it arrived. In the day of online ordering, personal touches go a long way, and Antonio is an absolute all-star. Because of his service, Rack Attack has a customer for life.”

Helpful Report

Posted 6 months ago

“Had a problem with my bike rack. Got appointment next day. Fixed and biking later that afternoon! great service!!”

Helpful Report

Posted 6 months ago

“I stopped by Rack Attack after visiting two other rack shops in search of parts for my older Yakima Rack. While impressed with the new offerings on display in their showroom, what truly struck me was their knowledge of older racks and their willingness to help. Luke took the time to understand what I needed and found the parts in their inventory. While this was not a major purchase, I am quite sure I will be back when it's time for a new rack. Great customer service!”

Helpful Report

Posted 6 months ago

“Easy to shop online and very fast delivery and friendly service”

Helpful Report

(Online Store) - Posted 6 months ago

“Excellent service on every level! These folks are knowledgeable, service-oriented and an absolute pleasure to deal with. they recommended the right roof basket for me and did a terrific install. I will never go anywhere else. Highly recommended! A+A+A+!”

Helpful Report

Posted 6 months ago

“We have always had great service from Rack Attack. Today Kent and Scott put in an amazing effort to detach our seized rack from our hitch. It took over 20 min but they did it! Honestly thought we were headed to a mechanic. Really appreciate the excellent service! - Heather and Da”

Helpful Report

Posted 6 months ago

“Great experience. Love my new rack. Very easy to be sure you have the right fit”

Helpful Report

(Online Store) - Posted 6 months ago

“Delivery as promised. Good product.”

Helpful Report

(Online Store) - Posted 6 months ago

“The service here is great!! Though I didn’t buy anything my service provider Chris quickly fixed my issue and sent me on my way! When I need an upgrade I will definitely be returning to this store!!”

Helpful Report

Posted 6 months ago

“I went to the store to inquire about bike racks with built in lighting.... I was hesistant to drop 2k on a new rack as the rack I had (Kuat NV Base 2.0) was less than 2 years old and an excellent rack. The issue is I now have an e-bike and these bikes need to be protected from the elements when travelling at highway speeds.... Seaching for a durable bike cover that doesn't block both the license plate and back lights is next to impossible. He came out to my car and looked at the KUAT rack on my suv and was very patient with me and once I told him my concerns and my reluctance to buy a new Thule rack (even though I had put the KUAT rack up for sale alrady on Kijiji and FB and had interested buyers) he searched on the internet and found a company out of California, KODY, that makes add-on light kits for many different bike racks. Low and behold , there was a kit made specifically for my Kuat. Ziggys in Kitchener where I bought all my bikes didn't know about this company at all which kind of pisses me off. I will order the harness from Rack Attack now and have them install the harness and lighting kit on my KUAT. I am so happy I went into Rack Attack Kitchener. This is what exemplary customer service looks like!”

Helpful Report

Posted 6 months ago

“Speedy delivery, well packaged, received exactly what was ordered.”

Helpful Report

(Online Store) - Posted 6 months ago

Rack Attack is rated 4.7 based on 5,277 reviews