Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,063 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rack Attack's site was easy to navigate and the order process was smooth. They had the parts I needed readily available. The products arrived in perfect condition on time. Overall shopping with Rack Attack was a great experience and I would recommend them to anyone looking to purchase a rack.”

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(Online Store) - Posted 9 months ago

“The product showed up as exspected with no damage. Had some questions about the install and the were answered promply with helpful videos.”

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(Online Store) - Posted 10 months ago

“Service beyond my expectations' Bought a rack system from Real Truck. Once i saw the install paper work realized I was in over head. Real Truck web site said Rack Attack was a preferred vendor. Took a chance and drove over. Upon arrival met by Matt where I explained my need. I was floored with his response of we can do it today. An appointment was made and for that afternoon. Fast forward, Job completed and looks perfect. Was more than pleased with the professional way this was handled. I would absolutely recommend Boston Rack Attack for your racks and carriers. Thanks again Matt.”

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Posted 10 months ago

“In our modern world where businesses overpromise on virtually everything, Rack Attack has more than met my expectations. Two different hitch installations with a difficulty rating of 9/10. Nathan did a fantastic job, all within the time frame estimated. (And no "extra" parts left over.) Friendly, look-you-in-the-eye type people. You get what you pay for at Rack Attack in Minneapolis, MN. And that's a GOOD thing!”

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Posted 10 months ago

“My friend and I visited Vaughn location and Riley was superb. Although my friend had purchased her Thule crossbars at a different Rack Attack location, Riley was more than willing to assist with the issue my friend was having upon installing her crossbars. Her primary issue was getting the Thule specific Allen key to make the clicking or ratcheting sound which indicates appropriate tautness. He explained how it is supposed to work and at the same time went out of his way to install her Thule crossbars on her vehicle. We were very impressed with the service at the Vaughn Rack Attack location. Definitely recommend them for excellent customer service. Thanks again Riley!!”

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Posted 10 months ago

“I received great technical guidence from the sales team for the Yakima roof bars. I am having a Telluride and if I didnot get the feedback I would have likely bought the Kia recommemded roof bars whioch would not work per TentBox sales. The delivery and its timelimne met the advertised one. Thank you and keep up the good work!”

Rack Attack 5 star review on 9th July 2025

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(Online Store) - Posted 10 months ago

“Jay, Dray and Rob are true professionals (Bailey’s Crossroads, VA) - they provided the best shopping experience I have ever had. Thank you very, very much!”

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Posted 10 months ago

“Stopped by on busy Sunday to get help removing old crossbars. Graciously took the time to take them off without hassle. Been going to this store for years, and this will keep me coming back.”

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Posted 10 months ago

“Exactly what I needed order processed shipped quickly will use rack attack in the future”

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(Online Store) - Posted 10 months ago

“Couldn’t have asked for better service, Rack Attack is awesome! Highly recommend.”

Rack Attack 5 star review on 3rd July 2025

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(Online Store) - Posted 10 months ago

“The original packages did contain one wrong part BUT it was resolved quickly and easily the next day, allowing us to take our Hobie tandem to the cottage and back with -- for the first time -- zero worry about damaging the finish of the car, zero shoulder or neck pain from holding 125 lb of boat in an impossible position, zero extremely tense discussions between the people involved, and zero noise or worry about shifting while driving twisty dirt roads -- or even when we had to swerve violently due to a bad driver on the highway. I am going to be doing SO MUCH more boating now.”

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(Online Store) - Posted 10 months ago

“Great sales assistance from Jack B. for Yakima and Thule roof mounted components. Very knowledgeable about which components I needed.”

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Posted 10 months ago

“Quick delivery, thank you.”

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(Online Store) - Posted 10 months ago

“Quick service”

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(Online Store) - Posted 10 months ago

“The service was outstanding, knowledge incredible. I highly recommend them.”

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(Online Store) - Posted 10 months ago

“Easy to use website to know what options and racks will fit your car. Getting a person on the phone was easy and fast and she was super helpful.”

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(Online Store) - Posted 10 months ago

“Fast shipping, good products, rapid & efficient communication! 5 stars!”

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(Online Store) - Posted 10 months ago

“I've enjoyed my Yakima bike rack that I purchased from Rack Attack almost 15 years ago - it's still great! However, when one of the rubber bands broke, I dropped into the Toronto Laird Street store unannounced following a bike ride and asked if it could be replaced. I was immediately served by Tate who very quickly found a new rubber band and installed it on my rack. Great service!! I will now continue to enjoy many more years with this great product. Thanks so much!!”

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Posted 10 months ago

“Excellent customer service”

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(Online Store) - Posted 10 months ago

“Easy to install and feels secure.”

Rack Attack 5 star review on 19th June 2025

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(Online Store) - Posted 10 months ago

Rack Attack is rated 4.7 based on 5,063 reviews