Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,844 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,844 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 18th July 2025

John B

Rack Attack 5 star review on 16th July 2025

Chris M

Rack Attack 5 star review on 12th June 2025

Jerry M

Rack Attack 5 star review on 29th May 2025

Alan E

706

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got the right parts and quick shipping.”

Helpful Report

(Online Store) - Posted 7 months ago

“As always Rack Attack Portland-East gave great advice and service. They helped me figure out which rack would work best for my vehicle. This is my 2nd or 3rd major purchase from them.”

Rack Attack 5 star review on 4th December 2024

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(Online Store) - Posted 7 months ago

“I've been thinking about a cargo box for some time now. Rack Attack had a great Black Friday sale so I pulled the trigger and purchase a Thule Pulse 613. The purchase was smooth and delivery was quick. The cargo box arrived in perfect condition. Love it!”

Rack Attack 5 star review on 3rd December 2024

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(Online Store) - Posted 7 months ago

“Fast shipping. Purchased the Thule rack for 2023 Prius XLE. Easy to install. Looks great. Would highly recommend it.”

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(Online Store) - Posted 7 months ago

“Easy ordering, great pricing and wonderful customer service. Everything was very smooth.”

Rack Attack 5 star review on 29th November 2024

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(Online Store) - Posted 7 months ago

“Brandon did a great job helping me navigate which Thule cargo top to purchase since I needed one that would work on our station wagon and Sprinter van. The installation went smoothly with Brandon and Derrick taking care of everything during the service.”

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Posted 7 months ago

“I couldn't find keys for my Kuat rack anywhere, not even Kuat. Rack Attack had them in stock and shipped them quickly.”

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(Online Store) - Posted 7 months ago

“I purchased a Roll n Lock retractable truck bed cover from Rack Attack in St Louis Park for my F150. Good price and a quick ship to the store. For convenience, I chose to have the shop doing my spray in bed liner elsewhere do the bed cover install at the same time. Unfortunately, those guys were unable to properly line up the end of the cover with tailgate and left a gap that leaked when it rained. They had no other ideas and their only solution was to tape in some temporary weather stripping. Not good. Rack Attack was happy to take a look. The guys quickly figured out the problem and came up with a durable long-term solution that works perfectly. What did I learn? #1: Purchase your truck accessory / rack from the Rack Attack shop. They will stand by the product. #2 Have the guys at the shop install it so it gets done right the first time. Thank you, Rack Attack, for a great product and great service.”

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Posted 7 months ago

“Great customer service and product knowledge. Quick response. Highly recommend this store”

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(Online Store) - Posted 7 months ago

“I bought a Yakima roof box today at the Li g of Prussia store and the staff was amazing. Brendon the manager was great and very helpful.”

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Posted 8 months ago

“Rack Attack is professional and fast when placing an order through their website. Customer service is Awesome I asked a question and it got answered that same day.”

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(Online Store) - Posted 8 months ago

“Showed up quickly and works perfectly!”

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(Online Store) - Posted 8 months ago

“Best transaction ever I bought à Kuat bed rack and crossbars for my roof tent. Service was the best I had with online shopping and shipping way too fast!!! Thanks to all Rack Attack team for the experience”

Rack Attack 5 star review on 9th November 2024

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(Online Store) - Posted 8 months ago

“The shopping experience was very simple. The original bike rack I wanted was out of stock, but I was able to easily change to another rack in stock, that was shipped to my home. Installation was pretty straight forward.”

Rack Attack 5 star review on 5th November 2024

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(Online Store) - Posted 8 months ago

“I received EXCELLENT customer service at Rack Attack in Austin. Jay educated us on kayak racks that helped in our decision making. Highly recommend.”

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Posted 8 months ago

“Rack Attack Chicago: Worth the Drive! These guys deserve more than five stars! I drove two hours to get to Rack Attack Chicago, and it was worth every mile. From the moment I walked in, they were focused on helping me find the perfect rack for my needs. What I loved: Expert Advice: They took the time to understand how I planned to use the rack and recommended the best options for my vehicle. No pressure, just honest advice. One-Stop Shop: They installed the rack the same day, saving me another trip. Thorough Explanation: The team walked me through every detail of the rack, how to use it, and how to care for it. I felt confident and informed when I left. Top-Notch Installation: The rack looks fantastic on my truck! The installation is clean and professional. It's obvious they take pride in their work. Excellent Customer Service: Everyone was friendly, patient, and genuinely helpful. They made the whole experience a pleasure. Bottom Line: If you're looking for a roof rack, bike rack, or any other kind of cargo carrier, Rack Attack Chicago is the place to go. They're knowledgeable, professional, and dedicated to customer satisfaction. I'm thrilled with my new rack and wouldn't hesitate to recommend them to anyone!”

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Posted 8 months ago

“Incredibly fast shipping of my Kuat Piston SR and matched the manufacturer price! Couldn’t be happier, thank you so much.”

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(Online Store) - Posted 8 months ago

“We were traveling from Utah to California and hit high winds that took our Kayaks off and broke our rack. Called spoke with Ed and he said they could probably get us fixed. Stopped by and sure enough Ed was true to his word, and very affordable for everything that they had to do. I am so pleased with the service and price.”

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Posted 8 months ago

“Rack Attack representative Brynn was extremely helpful with purchasing the end caps for my crossbars which I purchased there years ago. Would highly recommend this store.”

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(Online Store) - Posted 8 months ago

“Awesome! RA had what other shops didn’t…Thanks-KUAT keys are hard to come by! Don’t lose em!”

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(Online Store) - Posted 8 months ago

Rack Attack is rated 4.8 based on 4,844 reviews