Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,843 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,843 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 16th July 2025

Chris M

Rack Attack 5 star review on 12th June 2025

Jerry M

Rack Attack 5 star review on 29th May 2025

Alan E

Rack Attack 5 star review on 27th May 2025

Anthony P

705

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This review covers two recent purchases at Rack Attack- Thule Motion 3 XT Low Cargo Box and the Thule Multilift. The service was great with a knowledgeable and very helpful technical staff member who went out of his way to help me select the right Cargo Box considering my garage door. He also installed it quickly and efficiently. The Motion 3 allows me to drive into the garage and the Multilift allows me to indepentently mount and store the Cargo Box on the ceiling. The box is sufficient for my camping gear and has a low streamlined and beautiful profile. Little windnoise but some increase in gas consumption. Process to mount the box on the car is very straightforward with the excellent design of the hardware. No water got in the box at a spray car wash. The Multilift was ordered one day and delivered the next, between cities. Rack Attack had good inventory for me to choose from.”

Rack Attack 5 star review on 7th February 2025

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(Online Store) - Posted 5 months ago

“Amazing transaction”

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(Online Store) - Posted 5 months ago

“Rack Attack is the best. I was looking for a box to fit atop my 2021 RAV4. I talked to Ryan and he checked all the specs confirming the Thule Force XTXL would fit. They had just sold the last box and ordered one up from another store and installed it for me. Friendly and knowledgeable - highly recommend.”

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Posted 5 months ago

“exactly what I wanted, good sturdy quality but waiting for Spring to try it!”

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(Online Store) - Posted 5 months ago

“Great store. Incredible guys to help and know what they are doing. Definitely go above and beyond!”

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Posted 5 months ago

“Ryan was extraordinarily helpful!! I had a family tradgedy, no time, and a need to make something amazing happen to my Wife’s vehicle. Ryan made it happen, and managed to answer phone calls and help other customers at the same time. His collegue, Chris, was also very helpful on a seperate occassion. I won’t bother to shop anywhere else for rack accessories next time I am in need. Thank you so much! 6 stars!”

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Posted 5 months ago

“Rack Attack Boise and especially Efren went above and beyond the call to help me find accessories to help me set up and old Yakima ski rack on my daughter’s car. Efren is a true professional and very knowledgeable about the details. Thank you!”

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Posted 5 months ago

“I am very satisfied with my purchase!!! Fast shipping too”

Rack Attack 5 star review on 27th January 2025

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(Online Store) - Posted 5 months ago

“Fast and easy ordering. I even sent an email when I had a question and received an answer that day. Bars were exactly what I needed.”

Rack Attack 5 star review on 24th January 2025

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(Online Store) - Posted 5 months ago

“I ordered some Yakima parts from the Boise Rak Attack and all parts arrived in good shape.”

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(Online Store) - Posted 5 months ago

“Super knowledgeable and ensured everything worked together! They took the headache out of piecing it all together. Amazing experience!”

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(Online Store) - Posted 5 months ago

“Great communication and delivery.”

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(Online Store) - Posted 5 months ago

“Excellent experience in ordering during a busy sale period. Manufacture was backordered, so seller offered to issue a refund and invoice me when inventory arrived. The did so and I was a bit slow to move on the invoice once it arrived, but they were patient and honored the original sale price. Shipping and delivery were extremely fast after that.”

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(Online Store) - Posted 6 months ago

“I visited Rack Attack on Oak St in Victoria today asking for help to remover a Thule Car Top Carrier from my car. The carrier had become a problem as it was too tall and I was unable to use the underground parking at my apartment building. I was not a customer and was not there to purchase anything. The gentleman in the store was amazing. He immediately offered to help and went to work to remove the carrier while I waited. Within 15 minutes of arriving without an appointment the car top carrier was removed and placed securely inside my car. I am hugely greatful for all his help and his friendly attitude. There was no charge for the work he did. Thanks so very much for the exceptional service!”

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Posted 6 months ago

“Great experience. Provide confidence that part will fit the vehicle.”

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(Online Store) - Posted 6 months ago

“I recently visited rack attack because I was missing keys for a rooftop box that I had. Wow! How amazing was the person who got me the replacement keys. Some blonde guy with glasses really really nice. Very very knowledgeable about his products. As I had to wait. There were other people in front of me and I listened to him Converse with his customers. I would certainly certainly recommend going to them if you need something of racks for your car skiing, snowboarding, whatever your rack needs are they are amazing.”

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Posted 6 months ago

“Great service. Jack and his team went out of their way to make delivery and installation a breeze. Many thanks!!!”

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(Online Store) - Posted 6 months ago

“Shipment of the Yakima lit kit was fast and arrived in great shape. The Yakima Exo Litkit installs easily on the Yakima OnRamp LX bike rack.”

Rack Attack 5 star review on 13th January 2025

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(Online Store) - Posted 6 months ago

“Great service. So glad you have a location in Minneapolis.”

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(Online Store) - Posted 6 months ago

“I broke the mounting plate on the lifting hinge of my Thule box. Thule North America had no way of finding or replacing the part. Rack Attack pulled the car into their shop and replaced the part in less time than it took for the Rage Against the Machine song Killing in the Name to finish on the radio. (The lyrics helped us all.). These guys are absolute pros. 10/10.”

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Posted 6 months ago

Rack Attack is rated 4.8 based on 4,843 reviews