Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Layton was very helpful in getting a challenging delivery completed to Alaska”

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(Online Store) - Posted 3 months ago

“Bought an Ikamper tent from rack attack. Process was smooth and the employees were helpful and friendly.”

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(Online Store) - Posted 3 months ago

“Ordering was super easy, the product came in super fast it fits perfectly. I'm super satisfied with the service.”

Rack Attack 5 star review on 29th May 2026

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(Online Store) - Posted 3 months ago

“Great support and shopping experience. Definitely recommended!”

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(Online Store) - Posted 3 months ago

“Easy to use the website and good prices, especially appreciated customer service follow up on a compatibility question on my vehicle. Will use them again!”

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(Online Store) - Posted 3 months ago

“Excellent service.”

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(Online Store) - Posted 3 months ago

“Very good and easy to use website. Delivery was fast and packaging protected my order very well.”

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(Online Store) - Posted 4 months ago

“2nd time getting some rack accessories from them. Very happy with their quick shipment and support. This time I fixed an issue where I was using the old top drips (which attach directly to the rack) which meant my paddles were on either side of the roof rack and when I have the rod box next to the rack one of the paddles was just very hard to reach. Then I found out there is a newer version of the top grips that can go into the t-slots my HD bars have, and the bars have slots on the bottom as well. So, now the paddles are the easiest thing to reach and problem solved.”

Rack Attack 5 star review on 23rd May 2026

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(Online Store) - Posted 4 months ago

“Thank you.”

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(Online Store) - Posted 4 months ago

“Swung by the SM Shop today to see if they could assess my Thule Apex Bike Rack. They were super helpful and fixed all the little things on it immediately:) I was outta there in no time! Good People!!”

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Posted 4 months ago

“I recently completed and on-line purchase of Thule raised rail mounts and the 150cm (60") Wingbar. I was impressed, that prior to completing my order, they reached out to me to point out that the bars were much longer that the typical length for my vehicle, and wondered whether I had erred, or had deliberatly ordered them. I had in fact ordered the longer bars to accommondate 2 sets of Thule Hullavators and 2 kayaks, which together needed the extra length. The delivery arrived in good order 3 days later.”

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(Online Store) - Posted 4 months ago

“Thanks live the cradles!”

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(Online Store) - Posted 4 months ago

“Quick and trouble-free delivery. Price was competitive. I also enjoy that they make instructional YouTube videos about the products they carry. Shows knowledge and confidence about what they sell. I didn't have a need for their after-sales services (warranty, returns and such), but I will update the review accordingly if it gets there.”

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(Online Store) - Posted 4 months ago

“Great customer service and installation of rack and hitch in Tigard Oregon”

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Posted 4 months ago

“Charles at Rack Attack Frisco was terrific: great outreach, really friendly. He grasped what I wanted immediately and had a super recommendation. Within 20 minutes of getting to the store, I was out the door with my Thule cargo carrier installed, and a thorough walk through. Fabulous customer service from the entire team.”

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Posted 4 months ago

“Being able to change out the stock roof rack on our new to us 2010 Honda Element was great. Now we can carry our Thule box and our kayaks. Thanks!”

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(Online Store) - Posted 4 months ago

“Great customer service!”

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(Online Store) - Posted 4 months ago

“Easy ordering and prompt delivery to my door!”

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(Online Store) - Posted 4 months ago

“Awesome bike rack fits flush, is lightweight yet holds my E bike, easy to load up, easy to lock up and i am very happy and ready to roll!”

Rack Attack 5 star review on 9th May 2026

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(Online Store) - Posted 4 months ago

“RackAttack sourced the product swiftly and shipped it quickly. The product solved the trailer wiring issue - great friendly service!”

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(Online Store) - Posted 4 months ago

Rack Attack is rated 4.7 based on 5,246 reviews