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Rack Attack Reviews

4.7 Rating 5,063 Reviews
93 %
of reviewers recommend Rack Attack
Company Reviews Product Reviews
5,733
 Metrics Info
4.7
Based on 5,063 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Rack Attack Reviews

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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MARCELO C
Verified Buyer
“All my questions were answered! And the delivery was on time! Both were very important because I was purchasing just the Thule kit to install my Jetta Thule Rack in my new Mitsubishi, and I had doubts regarding what was needed. And I saved money on the delivery because they were shipped from Florida. Excellent support!”
Helpful Report
(Online Store) - Posted 6 months ago
Ralph M
Verified Buyer
“Wow Team! That was quick! I loved that I was able to track my purchase from start to finish. Thanks Rack Attack. We’ll be doing more business in the future.”
Helpful Report
(Online Store) - Posted 6 months ago
Michael P
Verified Buyer
“Good follow up on a back order item! Great service!”
Helpful Report
(Online Store) - Posted 6 months ago
Li C
Unverified Reviewer
“Shipped the same afternoon, and arrived next business day. Astounding.”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“Really enjoying my new cooler. Thanks.”
Rack Attack 5 star review on 4th October 2025
Helpful Report
(Online Store) - Posted 7 months ago
Evan M
Verified Buyer
“Easy purchase. Got my Tonneau cover quickly.”
Helpful Report
(Online Store) - Posted 7 months ago
Melissa C
Verified Buyer
“I was very pleased to find Rack Attack was able to find what I needed for my bike rack. They were pleasant to speak to on the phone and I would definitely buy from them again.”
Helpful Report
(Online Store) - Posted 7 months ago
Anonymous
Verified Reviewer
“Great service, great product and a willingness to get everything done right”
Helpful Report
Posted 7 months ago
William C
Verified Buyer
“Good advice, product as described, delivered on time.”
Helpful Report
(Online Store) - Posted 7 months ago
Anonymous
Verified Buyer
“I ordered this rack from another company first, based on a personal recommendation. They took my order and charged my card, but never delivered after three weeks! Cancelled that one and ordered from Rack Attack by phone to ensure it was in stock. Great customer service on the order phone. It was shipped the same afternoon and arrived the next business day. Astounding. Highly recommended!”
Helpful Report
(Online Store) - Posted 7 months ago
Rick M
Verified Buyer
“Excellent prompt service!”
Helpful Report
(Online Store) - Posted 7 months ago
Dave M
Verified Reviewer
“Stopped in to see Sam today for removal of an existing Thule rack (cross bars & feet/podium) on my Land Rover. Sam went out to the truck, he had it off in 10 minutes and disassembled into its constituent parts. Sam also took the time to show me how the parts connect together. No charge for his time and expertise. I'll be back with my new truck and highly recommend.”
Helpful Report
Posted 7 months ago
William B
Verified Buyer
“Excellent service and help with technical issues”
Helpful Report
(Online Store) - Posted 7 months ago
Mary W
Verified Reviewer
“We had a great experience working with Rack Attack in South Portland, Maine. They're were recommended by the dealer that sold us our new pickup truck. We really like the look and function of the rack and cover Rack Attack installed on our new pickup. I mostly interacted with Adam who was friendly, helpful and attentive. We will definitely recommend them to our friends and family.”
Helpful Report
Posted 7 months ago
Anonymous
Verified Reviewer
“Team are professional and knowledgable of all their products. go”
Helpful Report
Posted 7 months ago
Ken K
Verified Buyer
“Items arrived on time and as described. No complaints!”
Helpful Report
(Online Store) - Posted 7 months ago
Jeff
Unverified Reviewer
“Brandon at Rack Attack Charlotte was awesome. Superb install and a good technical review for how the Decked System works and operations on the roll cover.”
Helpful Report
Posted 7 months ago
Lawrence B
Verified Reviewer
“I have purchased a number of Thule and Yakima products from Rack Attack over the years and I keep coming back because of the exceptional expertise and after-sale service. I had a significant warranty issue with my most recent purchase -- a Thule Outway 3 -- and I wasn't able to use the rack as I had hoped (on a bike trip in Iceland). This was a significant inconvenience for me and in response to my concerns the staff at Rack Attack rectified the issue in a way that went beyond what I expected and met all of my needs. I'll be coming back once I figure out what my next bike rack will be.”
Helpful Report
Posted 7 months ago
Anonymous
Verified Reviewer
“When traveling this past winter I had a Retrax retractable cover installed on my pickup by another dealer in AZ. I scheduled a service appointment at Rack Attack to adjust my top due to some adjustments I made which were in error. The gentleman that helped me was exceedingly kind, made the adjustments on my rack, and did not charge me. This really stands out and they will have my business for any future purchases.”
Helpful Report
Posted 7 months ago
Jennifer J
Verified Buyer
“Customer service was great!”
Helpful Report
(Online Store) - Posted 8 months ago
Rack Attack is rated 4.7 based on 5,063 reviews
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