Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,842 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 16th July 2025

Chris M

Rack Attack 5 star review on 12th June 2025

Jerry M

Rack Attack 5 star review on 29th May 2025

Alan E

Rack Attack 5 star review on 27th May 2025

Anthony P

705

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super responsive, quick and good work, and convenient to have a place like this (still) in San Francisco. Highly recommend!”

Helpful Report

Posted 3 months ago

“Couldn’t have made the trip without the new rack 🤙”

Rack Attack 5 star review on 31st March 2025

Helpful Report

(Online Store) - Posted 3 months ago

“Excellent customer service, went well beyond what they needed to, would recommend them for all your needy”

Helpful Report

Posted 3 months ago

“Rack attack is all about customer service! I will use them again and again! Thanks Rack Attack!”

Helpful Report

(Online Store) - Posted 3 months ago

“Last Fall we bought a great Yakima tilting bike rack (with a loading ramp that could accommodate the weight of my new EBike), down in Colorado Springs, near where we live. The key got broken in the lock and the 2nd key got misplaced. We have had a DIFFICULT and TIME CONSUMING time trying to find a way to get new keys from the place we purchased it...got no where. Today, I went into Rack Attack on Evans in Denver (not the company or chain we originally bought it from, but they carry Yakima racks) met Brooks, and explained the situation. He knew exactly what to do, did it, and I was out their door with a new lock mechanism and 2 new keys, in NO TIME (and at NO charge)!!!! He took SUCH GOOD CARE OF ME!!! I can't believe it! We'd been UN able to remove our rack for SIX MONTHS, because of not being able to get keys, and he remedies the situation in a little over 5 minutes!!! I'd give this place 10 stars if I could! He was friendly, listened, understood, and KNEW what to do! How can you get better than that???”

Helpful Report

Posted 3 months ago

“Great products, store (Orange County), and people!! Can't recommend highly enough. They went above and beyond and I feel confident taking a road trip now! I wanted a rooftop car carrier for my SUV and thought it would be simple to get one. It was way more complicated than I expected between options, number of parts involved, and availability of parts. I did online research but wanted to deal with knowledgeable humans to get this right. Evacuated from the L.A. fires, still displaced months later, I needed to be able to safely carry my things around in all kinds of weather and access it easily. I went to several stores but none had the right combo of parts. Another store actually said "I'd go to Rack Attack. They'll have what you need." They were right, Rack Attack did! The people there - friendly, helpful, professional, responsive - helped me find exactly the items I needed to get the result I wanted. They had almost everything in stock, too. The one part that had to be ordered we sorted out easily. The store is clean, organized, attractive, and well stocked with so many options of high quality products to go have fun in the world. Biking, camping, hauling...they have it all. They also do installation right there to make things safe and easy! While I did put my own bars on the roof I wanted to make sure I had done it right. They went above and beyond for me, double checking my work and helping get the locks in right. I definitely feel far more confident now going on a long road trip with these new car additions after having worked with Rack Attack. So glad I went there. A great experience!”

Helpful Report

Posted 3 months ago

“The Seattle Rack Attack location was great and Aaron provided excellent customer service. I’m not very familiar with roof systems and Aaron was patient and went through the different options. I originally purchased a snowboard rack but realized later that I needed a cargo box. The exchange process was very easy and I was in and out in less than an hour!”

Helpful Report

Posted 3 months ago

“Good selection and prices. Easy ordering and Very quick shipping.”

Helpful Report

(Online Store) - Posted 3 months ago

“Great service. I ordered online. They phoned me about a problem with my credit card and we got it all sorted. Product shipped same day.”

Helpful Report

(Online Store) - Posted 3 months ago

“Ordered a Bakflip tonneau cover, got it in 8-10 days. Had them install it a couple of hours, great job. Weather your installing or the are great store and lots of information .”

Helpful Report

Posted 3 months ago

“Great experience and very quick in shipping. That also had a item that I couldn't find anywhere else and got it to me in 2 days.”

Helpful Report

(Online Store) - Posted 3 months ago

“Great price for a great product. Easy communication. Thanks!”

Helpful Report

(Online Store) - Posted 3 months ago

“After purchasing a Thule cross bar system for my car that I installed myself, I felt like something wasn’t quite right with my install. I made an appointment and John and Chris gave me piece of mind and dialed it in just right. Excellent service, knowledgeable staff and no-fuss process. Rack Attack will take care of you!”

Helpful Report

Posted 3 months ago

“These guys are awesome. When most shops says free shipping but they are not when you are from AK. Rack Attack is free and its even faster thank when you pay shipping from lower 48. I definitely recomend and sure will buy from them again.”

Helpful Report

(Online Store) - Posted 3 months ago

“Thank you to Hassan and Benik. You guys rock! Rack Attack- these are your go to guys. Came in last week to create a roof rack system for my SUV. These guys went above and beyond to make it happen for me. Their knowledge, experience and expertise are seriously unmatched. I can not thank you enough for the help! Looking forward to getting out to the show this weekend!”

Helpful Report

Posted 3 months ago

“I went to the Fort Collins store. They went out of their way to tell me how everything worked and they got me set up for my camper thanks gentlemen you did an awesome job.”

Helpful Report

(Online Store) - Posted 4 months ago

“I went to their booth at SAVE this year to get a bike rack extension for my truck. They did not have the driver-side swing I needed at the show, but said they would ship one from the store. The sale and the shipment went very well and I received the extension quicker than expected. Greg was very knowledgeable and helpful.”

Helpful Report

(Online Store) - Posted 4 months ago

“Great!! No issues at all. Harris was great to deal with In vauhgn”

Helpful Report

(Online Store) - Posted 4 months ago

“I went into Rack Attack to get some information on a retractable hard tonneau cover. Chris listened to my needs and very quickly put together a combination that perfectly fit my requirements. When it came time for installation he was able to fit me in a very small window of availability. In spite of some installation challenges they made sure everything was perfect. Highly recommend.”

Helpful Report

Posted 4 months ago

“Fantastic service. Good selection of products. They put on my roof rack the same day as I came in. Super friendly! Price appropriate.”

Helpful Report

Posted 4 months ago

Rack Attack is rated 4.8 based on 4,842 reviews