Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,123 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,123 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 27th June 2026

735

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke to someone in customer service, told him what I needed a key. He looked up the number and said it was in stock. In less than a week, I received the key.”

Helpful Report

(Online Store) - Posted 1 month ago

“Ridgeline tonneau cover was ordered Monday, shipped Wednesday and installed Thursday afternoon; how's that for great customer service. I really appreciate the personal touch from Antonio, the Ecomm Specialist at Denver. He personally emailed me to say that my product was on the way, then sent the shipping information, and followed up when it arrived. In the day of online ordering, personal touches go a long way, and Antonio is an absolute all-star. Because of his service, Rack Attack has a customer for life.”

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Posted 1 month ago

“Had a problem with my bike rack. Got appointment next day. Fixed and biking later that afternoon! great service!!”

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Posted 1 month ago

“I stopped by Rack Attack after visiting two other rack shops in search of parts for my older Yakima Rack. While impressed with the new offerings on display in their showroom, what truly struck me was their knowledge of older racks and their willingness to help. Luke took the time to understand what I needed and found the parts in their inventory. While this was not a major purchase, I am quite sure I will be back when it's time for a new rack. Great customer service!”

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Posted 1 month ago

“Easy to shop online and very fast delivery and friendly service”

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(Online Store) - Posted 1 month ago

“Excellent service on every level! These folks are knowledgeable, service-oriented and an absolute pleasure to deal with. they recommended the right roof basket for me and did a terrific install. I will never go anywhere else. Highly recommended! A+A+A+!”

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Posted 1 month ago

“We have always had great service from Rack Attack. Today Kent and Scott put in an amazing effort to detach our seized rack from our hitch. It took over 20 min but they did it! Honestly thought we were headed to a mechanic. Really appreciate the excellent service! - Heather and Da”

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Posted 1 month ago

“Great experience. Love my new rack. Very easy to be sure you have the right fit”

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(Online Store) - Posted 2 months ago

“Delivery as promised. Good product.”

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(Online Store) - Posted 2 months ago

“The service here is great!! Though I didn’t buy anything my service provider Chris quickly fixed my issue and sent me on my way! When I need an upgrade I will definitely be returning to this store!!”

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Posted 2 months ago

“I went to the store to inquire about bike racks with built in lighting.... I was hesistant to drop 2k on a new rack as the rack I had (Kuat NV Base 2.0) was less than 2 years old and an excellent rack. The issue is I now have an e-bike and these bikes need to be protected from the elements when travelling at highway speeds.... Seaching for a durable bike cover that doesn't block both the license plate and back lights is next to impossible. He came out to my car and looked at the KUAT rack on my suv and was very patient with me and once I told him my concerns and my reluctance to buy a new Thule rack (even though I had put the KUAT rack up for sale alrady on Kijiji and FB and had interested buyers) he searched on the internet and found a company out of California, KODY, that makes add-on light kits for many different bike racks. Low and behold , there was a kit made specifically for my Kuat. Ziggys in Kitchener where I bought all my bikes didn't know about this company at all which kind of pisses me off. I will order the harness from Rack Attack now and have them install the harness and lighting kit on my KUAT. I am so happy I went into Rack Attack Kitchener. This is what exemplary customer service looks like!”

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Posted 2 months ago

“Speedy delivery, well packaged, received exactly what was ordered.”

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(Online Store) - Posted 2 months ago

“I have used Rack Attack for all my vehicles. They just installed a Stealth Hitch on my Tesla Model Y. They are always professional, helpful, and treat my vehicles with care. I have had hitches done on 4 vehicles and I have always been satisfied. Highly recommended!”

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Posted 2 months ago

“Easy to install and very solid. Great for wide tires”

Rack Attack 5 star review on 12th April 2026

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(Online Store) - Posted 2 months ago

“The new Roam box works great.”

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(Online Store) - Posted 2 months ago

“I had some questions about products that would fit our car and re-use some older cross bars we already had. RackAttack was easy to message and provided several options, answering all my questions. I have been using them since 2018 for all car-carrying needs and don't plan to stop anytime soon! Thank you RackAttack”

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(Online Store) - Posted 2 months ago

“The rack arrived very quickly after I ordered.”

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(Online Store) - Posted 2 months ago

“Fast shipping and easy to make sure the rack you want fits your vehicle. I would recommend for sure.”

Rack Attack 5 star review on 8th April 2026

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(Online Store) - Posted 2 months ago

“Excellent customer care”

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(Online Store) - Posted 2 months ago

“I had a great experience with the crew at Rack Attack Las Vegas. My new stealth trailer hitch is just perfect and they completed the job earlier than I expected!! Super professional end result, and they were able to optimize my low profile Thule box. I highly recommend Rack Attack!!!”

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Posted 2 months ago

Rack Attack is rated 4.7 based on 5,123 reviews