Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,123 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,123 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 27th June 2026

735

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use the website and good prices, especially appreciated customer service follow up on a compatibility question on my vehicle. Will use them again!”

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(Online Store) - Posted 4 weeks ago

“Excellent service.”

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(Online Store) - Posted 1 month ago

“Very good and easy to use website. Delivery was fast and packaging protected my order very well.”

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(Online Store) - Posted 1 month ago

“2nd time getting some rack accessories from them. Very happy with their quick shipment and support. This time I fixed an issue where I was using the old top drips (which attach directly to the rack) which meant my paddles were on either side of the roof rack and when I have the rod box next to the rack one of the paddles was just very hard to reach. Then I found out there is a newer version of the top grips that can go into the t-slots my HD bars have, and the bars have slots on the bottom as well. So, now the paddles are the easiest thing to reach and problem solved.”

Rack Attack 5 star review on 23rd May 2026

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(Online Store) - Posted 1 month ago

“Thank you.”

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(Online Store) - Posted 1 month ago

“Swung by the SM Shop today to see if they could assess my Thule Apex Bike Rack. They were super helpful and fixed all the little things on it immediately:) I was outta there in no time! Good People!!”

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Posted 1 month ago

“I recently completed and on-line purchase of Thule raised rail mounts and the 150cm (60") Wingbar. I was impressed, that prior to completing my order, they reached out to me to point out that the bars were much longer that the typical length for my vehicle, and wondered whether I had erred, or had deliberatly ordered them. I had in fact ordered the longer bars to accommondate 2 sets of Thule Hullavators and 2 kayaks, which together needed the extra length. The delivery arrived in good order 3 days later.”

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(Online Store) - Posted 1 month ago

“Thanks live the cradles!”

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(Online Store) - Posted 1 month ago

“Quick and trouble-free delivery. Price was competitive. I also enjoy that they make instructional YouTube videos about the products they carry. Shows knowledge and confidence about what they sell. I didn't have a need for their after-sales services (warranty, returns and such), but I will update the review accordingly if it gets there.”

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(Online Store) - Posted 1 month ago

“Great customer service and installation of rack and hitch in Tigard Oregon”

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Posted 1 month ago

“Charles at Rack Attack Frisco was terrific: great outreach, really friendly. He grasped what I wanted immediately and had a super recommendation. Within 20 minutes of getting to the store, I was out the door with my Thule cargo carrier installed, and a thorough walk through. Fabulous customer service from the entire team.”

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Posted 1 month ago

“Being able to change out the stock roof rack on our new to us 2010 Honda Element was great. Now we can carry our Thule box and our kayaks. Thanks!”

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(Online Store) - Posted 1 month ago

“Great customer service!”

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(Online Store) - Posted 1 month ago

“Easy ordering and prompt delivery to my door!”

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(Online Store) - Posted 1 month ago

“Awesome bike rack fits flush, is lightweight yet holds my E bike, easy to load up, easy to lock up and i am very happy and ready to roll!”

Rack Attack 5 star review on 9th May 2026

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(Online Store) - Posted 1 month ago

“RackAttack sourced the product swiftly and shipped it quickly. The product solved the trailer wiring issue - great friendly service!”

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(Online Store) - Posted 1 month ago

“Rack Attack was so easy to work with and had products that others did not. There was a question about my order, they rrached out personally to ask my preference then acted immediately. Nice to have a personal connection with purchases these days. Highly recommend!”

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(Online Store) - Posted 1 month ago

“Very good communication and politeness”

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(Online Store) - Posted 1 month ago

“I drove into rack attack Coquitlam no appt. My racks and hullavator base had snagged on a garage gate…and they needed to be removed for vehicle safety. Staff very helpful and no charge…….done right away…thank you!!”

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Posted 1 month ago

“Great service. Found the right products for my vehicle. Kept me informed along the way.”

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(Online Store) - Posted 1 month ago

Rack Attack is rated 4.7 based on 5,123 reviews