Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,990 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,990 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brandon and his team at the Pineville location answered all my questions thoroughly. They were very knowledgeable. Awesome store with lots of cool stuff to make your outdoor adventures more exciting!”

Helpful Report

Posted 3 months ago

“I can’t remember the last time I received such phenomenal service from anyone like I did recently with Cory from the NW Calgary location. The issue was a faulty lock on our Thule ski box. Several people had tried to fix it but to no avail. Cory had the solution and had a new lock installed so quickly. It’s that kind of service that makes people, like me, a lifetime customer of Rack Attack!”

Helpful Report

Posted 3 months ago

“Very quick processing. Ordered and shipped the next day.”

Helpful Report

(Online Store) - Posted 3 months ago

“I am Brigitte, I live in Québec. Purchased a RockyMount Backstage Swignaway bike rack and got into an issu with the pin in the elbow of the swignaway part. I wrote a claim directly to the company based in the USA. They replied that I had to go trough the store that sold it to me. I have been in touch with Layton, 23 times, he was very keen on getting me the replacement part, wich he did, and sent it fast free of charge! I had a very nice experience buying and getting service from Rackattack”

Helpful Report

Posted 3 months ago

“Great Customer Service”

Helpful Report

(Online Store) - Posted 3 months ago

“My sales guy was excellent and the products always perform as advertised.”

Helpful Report

(Online Store) - Posted 3 months ago

“All my questions were answered! And the delivery was on time! Both were very important because I was purchasing just the Thule kit to install my Jetta Thule Rack in my new Mitsubishi, and I had doubts regarding what was needed. And I saved money on the delivery because they were shipped from Florida. Excellent support!”

Helpful Report

(Online Store) - Posted 3 months ago

“Wow Team! That was quick! I loved that I was able to track my purchase from start to finish. Thanks Rack Attack. We’ll be doing more business in the future.”

Helpful Report

(Online Store) - Posted 3 months ago

“Good follow up on a back order item! Great service!”

Helpful Report

(Online Store) - Posted 3 months ago

“Shipped the same afternoon, and arrived next business day. Astounding.”

Helpful Report

Posted 3 months ago

“Really enjoying my new cooler. Thanks.”