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Rack Attack Reviews

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

Company Reviews

Product Reviews

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th September 2026

Rack Attack 5 star review on 25th September 2026

Rack Attack 5 star review on 25th September 2026

Rack Attack 5 star review on 22nd February 2026

Rack Attack 5 star review on 18th February 2026

Rack Attack 5 star review on 18th February 2026

Rack Attack 5 star review on 18th February 2026

733

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brandon Benenato did a fantastic job helping us find and install the perfect rack and cargo carrier for our car. The store is full of many different options for getting your gear safely to where you’re heading! Thanks Brandon!”

Helpful Report

Posted 1 month ago

“I had a wonderful experience and excellent customer service, I will recommend Rack Attack to anyone looking for rack and rack supplies”

Helpful Report

(Online Store) - Posted 1 month ago

“Not only did I find what I needed but all the guess work was eliminated with a package that had all of it for one price - shipped next day and arrived early”

Helpful Report

(Online Store) - Posted 1 month ago

“Needed replacement keys for my Yakima bike rack. They had them in stock and took only a minute to find which ones I needed. The store has everything for your rack needs. Impressive inventory.”

Helpful Report

Posted 1 month ago

“I was able to determine the rack components that I needed using Rack Attack's website. Once received, the podiums, fit kits and bars were correct and the quality exceeded my expectations for the price (Cruz).”

Helpful Report

(Online Store) - Posted 1 month ago

“Great service!”

Helpful Report

(Online Store) - Posted 1 month ago

“Great shopping experience, website is well built with the car selection so you don't end up with incompatible items. Also, the shipping was fast and items were sent in a proper package.”

Helpful Report

(Online Store) - Posted 1 month ago

“order was shipped and received promptly”

Helpful Report

(Online Store) - Posted 1 month ago

“Unable to review as ups won’t deliver in the tornado destruction area of Menasha WI for the past 12 days. I see Amazon trucks and Fedx trucks, but no ups trucks. Must be a corporate policy. Roads are passable and electricity has been restored after 11 days. I really hope they deliver soon as we plan to paddle a class II river in northern Wisconsin in 2 weeks and need the parts to finish our Yakima roof rack to take our canoes.”

Helpful Report

(Online Store) - Posted 1 month ago

“Outstanding service from start to finish! The staff was extremely knowledgeable and helped me find the exact roof rack setup for my vehicle. Installation was quick, secure, and done with great care. Highly recommend Rack Attack to anyone looking for quality gear and professional service!”

Helpful Report

(Online Store) - Posted 1 month ago

“Very serious, they process orders quickly and carefully. Customer service is impeccable.”

Helpful Report

(Online Store) - Posted 1 month ago

“I needed some new parts for the Yakima On-Ramp ebike carrier. They aren't normally available on the site and come out of the U.S. The Rack Attack customer service guy got the order sorted and expedited my parts to a rural BC address much faster than expected. Rack Attack has great customer service and will source parts that may not appear on the website.”

Helpful Report

(Online Store) - Posted 1 month ago

“Great products at a fantastic price, with staff to match!”

Helpful Report

(Online Store) - Posted 1 month ago

“Awesome service at Rack Attack! My trailer broke down right near their shop and they came out to see if I needed assistance. They helped me install my spare at no cost. I highly recommend for their fantastic customer service and quality work.”

Helpful Report

Posted 1 month ago

“excellent service, great communication and prompt shipping/delivery”

Helpful Report

(Online Store) - Posted 1 month ago

“Quality products, accurate descriptions, good prices, and prompt delivery.”

Helpful Report

(Online Store) - Posted 1 month ago

“Rack Attack let me return my purchase thank you”

Helpful Report

(Online Store) - Posted 1 month ago

“The delivery service was prompt with the tracking number immediately supplied. The product showed up in mint condition. Rack Attack always delivers quality products and service.”

Helpful Report

(Online Store) - Posted 1 month ago

“Amazingly fast customer first service! I as in a bind and needed a new Rocky Mounts Brass Knuckles bike rack, it was delivered to my door at 10 the next morning. Impressive!”

Rack Attack 5 star review on 1st August 2026

Helpful Report

(Online Store) - Posted 1 month ago

“I thought it might delay shipping because they were checking to make sure I ordered correctly based on my car, but the order still arrived quickly. I appreciate that they made sure I was getting what I needed.”

Helpful Report

(Online Store) - Posted 1 month ago

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Rack Attack is rated 4.7 based on 5,246 reviews