Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.76

4.8 Rating 4,369 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,369 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th April 2024

569

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great rack and thanks to you guys I got a great price and fits to my truck perfectly!”

Rack Attack 5 star review on 12th February 2024

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Posted 2 months ago

“Shopping experience - excellent, staff very responsive, friendly and accomodating. Highly recommend. Part took a while to arrive from US but arrived in great condition. Overall process was painless and simple, I appreciate that. Attached pic shows new part on left. Thank you.”

Rack Attack 5 star review on 11th February 2024

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Posted 2 months ago

“Rack fit perfectly! Looks insanely good on are new Kia EV9!!”

Rack Attack 5 star review on 7th February 2024

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Posted 2 months ago

“Hey fantastic experience with Rack attack Super quick delivery Thank you so much”

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Posted 2 months ago

“Great website with important information and easy to order. Rack came on time and as promised with everything working and in order.”

Rack Attack 5 star review on 5th February 2024

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Posted 2 months ago

“Perfect service”

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Posted 2 months ago

“Great service fron Rack Attack. Easy to order. Uses paypal, Apple pay and others, thus no need to give then your credit card number. Very fast delivery. They also have a price match 30-day garanty. I will keep purchasing from this retailer and I also recommend you give them a try”

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Posted 3 months ago

“Best price, super quick.”

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Posted 3 months ago

“Rack Attack as usual were outstanding! Not only they hold my order because someone there realized the rack posts wouldn’t fit my vehicle. The rep made sure everything was right. Every interaction with Rack Attack is always a great experience.”

Rack Attack 5 star review on 25th January 2024

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Posted 3 months ago

“Nick and Paul at the London store are absolutely amazing. They are very professional and take pride in the install work and listen to the customer. Very professional and knowledgeable on the products you carry. The store is very clean and a very friendly atmosphere. I have no problem recommending them to anyone that asks as they have done exceptional work on my new truck. 👏”

Rack Attack 5 star review on 20th January 2024

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Posted 3 months ago

“Excellent service”

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Posted 3 months ago

“Great rack for a new Tucson. Fit guide helped ensure I got the right parts for my new vehicle. Love the Thule rack quality. After sales service was quick when I was missing one lock tumbler. Love that Thule still supports the legacy square bars for old accessories that were designed for these like my old ski box.”

Rack Attack 5 star review on 14th January 2024

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Posted 3 months ago

“Outstanding service. Caleb and crew were great to deal with, finding multiple cargo box options for me. Great communication, great price, I recommend them to anyone who asks where I got my Yakima box from.”

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Posted 3 months ago

“Michelle with Customer Service was exceptional as she helped me with an order of Yakima Skyline towers with Jet Stream 70” tails. I needed landing pads and locks to fit on a Retrax Pro bedcover slot system that was going to be installed UNDERNEATH a Yakima Overhaul HD rack system with a Ikamper Skycamp 3.0 RTT. I needed the lower rack system to fit a Yakima Skinny Warrior cargo basket w/extension. I had seen a Utube video of what I got on someone’s truck but I wasn’t sure exactly what I needed to get this done completely. She was extremely helpful, very patient with my many many questions, and so knowledgeable about the product. I’d recommend Rack Attack to anyone who needs any of their products they offer. I became a member by giving them my Email and I got 5% off everything that was already the lowest price that I found. Everything came to 690$ without the Skinny Warrior cargo basket which I already had. I’m very pleased with Rack Attack and especially Michelle who was top notch with customer support.”

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Posted 3 months ago

“fairly priced. easy web tools to get right parts for car make / model. everything fit perfect. fast shipping. absolutely no complaints.”

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Posted 3 months ago

“My order arrived quickly!~”

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Posted 3 months ago

“ProperN 95 key was sent promptly, works and very happy, thanks Rack Attack, looking forward to working with you again.”

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Posted 3 months ago

Hi Mark, We apologize for the mix-up with the key. To make things right, we're sending out the correct key to you today. Thanks for your patience on this. Best, Blaze

Posted 3 months ago

“Caleb and William at you Framington Mass store are very Professional and Experts at what they do.. I am from New Jersey and deal with them for my rack systems needs”

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Posted 3 months ago

“Great customer service, and quality products - shipped out very fast!”

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Posted 3 months ago

“Great prices, great products but, most importantly, really great customer service and communications. Not everything was available when I ordered and they kept me update and asked all the right questions. Really happy customer!”

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Posted 4 months ago

Rack Attack is rated 4.8 based on 4,369 reviews