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Rack Attack Reviews

4.8 Rating 4,755 Reviews

94 %

of reviewers recommend Rack Attack

Company Reviews

Product Reviews

4.8

Based on 4,755 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 21st April 2025

Rack Attack 5 star review on 21st April 2025

Rack Attack 5 star review on 21st April 2025

Rack Attack 5 star review on 21st April 2025

Rack Attack 5 star review on 21st April 2025

Rack Attack 5 star review on 21st April 2025

Rack Attack 5 star review on 21st April 2025

683

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rack Attack Boise and especially Efren went above and beyond the call to help me find accessories to help me set up and old Yakima ski rack on my daughter’s car. Efren is a true professional and very knowledgeable about the details. Thank you!”

Helpful Report

Posted 3 months ago

“I am very satisfied with my purchase!!! Fast shipping too”

Rack Attack 5 star review on 27th January 2025

Helpful Report

(Online Store) - Posted 3 months ago

“This is actually the wrong part. The part was $22.99 and it cost me $22.00 shipping. The shipping was highway robbery. I cannot use the part. I’m already out $37.00. Is there any hope of recovering my expenses?”

Helpful Report

(Online Store) - Posted 3 months ago

“Fast and easy ordering. I even sent an email when I had a question and received an answer that day. Bars were exactly what I needed.”

Rack Attack 5 star review on 24th January 2025

Rack Attack 5 star review on 24th January 2025

Helpful Report

(Online Store) - Posted 3 months ago

“I ordered some Yakima parts from the Boise Rak Attack and all parts arrived in good shape.”

Helpful Report

(Online Store) - Posted 3 months ago

“Super knowledgeable and ensured everything worked together! They took the headache out of piecing it all together. Amazing experience!”

Helpful Report

(Online Store) - Posted 3 months ago

“Great communication and delivery.”

Helpful Report

(Online Store) - Posted 3 months ago

“The Online Manager Brock was awesome in following up on my order which was weeks late as it had to be submitted to Thule and shipped by Dominion. Despite my frustration that I expressed below, I appreciate the great service of the Brock, the Online Manager in rectifying the problems. OLD REVIEW: The order was delayed several times I’ve still not received it and it’s been weeks since I ordered. Terrible experience in that I called to cancel the order. They agreed to cancel and then two days later said that they would not cancel. Went back-and-forth with them to tell them that I did not Want the product anymore and that nobody would be at the house to receive it and they are still saying they are going to deliver it. It is now 4 to 5 weeks since I ordered and I no longer need it.”

Helpful Report

(Online Store) - Posted 3 months ago

“Excellent experience in ordering during a busy sale period. Manufacture was backordered, so seller offered to issue a refund and invoice me when inventory arrived. The did so and I was a bit slow to move on the invoice once it arrived, but they were patient and honored the original sale price. Shipping and delivery were extremely fast after that.”

Helpful Report

(Online Store) - Posted 3 months ago

“I visited Rack Attack on Oak St in Victoria today asking for help to remover a Thule Car Top Carrier from my car. The carrier had become a problem as it was too tall and I was unable to use the underground parking at my apartment building. I was not a customer and was not there to purchase anything. The gentleman in the store was amazing. He immediately offered to help and went to work to remove the carrier while I waited. Within 15 minutes of arriving without an appointment the car top carrier was removed and placed securely inside my car. I am hugely greatful for all his help and his friendly attitude. There was no charge for the work he did. Thanks so very much for the exceptional service!”

Helpful Report

Posted 3 months ago

“Great experience. Provide confidence that part will fit the vehicle.”

Helpful Report

(Online Store) - Posted 3 months ago

“I recently visited rack attack because I was missing keys for a rooftop box that I had. Wow! How amazing was the person who got me the replacement keys. Some blonde guy with glasses really really nice. Very very knowledgeable about his products. As I had to wait. There were other people in front of me and I listened to him Converse with his customers. I would certainly certainly recommend going to them if you need something of racks for your car skiing, snowboarding, whatever your rack needs are they are amazing.”

Helpful Report

Posted 3 months ago

“Great service. Jack and his team went out of their way to make delivery and installation a breeze. Many thanks!!!”

Helpful Report

(Online Store) - Posted 3 months ago

“Shipment of the Yakima lit kit was fast and arrived in great shape. The Yakima Exo Litkit installs easily on the Yakima OnRamp LX bike rack.”

Rack Attack 5 star review on 13th January 2025

Helpful Report

(Online Store) - Posted 3 months ago

“Hi folks, I'm super happy with the rocky Mounts rack, and the support I got when I called your Vancouver store. Phone support to the online order was also really good, when I called to find out how much longer I had to wait. Segue to the only critical point, delivery time. It took about 6-7 weeks to get the rack to me. Would have liked occasional updates to let me know I hadn't been forgotten. Otherwise, great experience all around!”

Helpful Report

(Online Store) - Posted 3 months ago

“Product image doesn’t match product sent. Product sent doesn’t fit in the container.”

Helpful Report

(Online Store) - Posted 3 months ago

“Great service. So glad you have a location in Minneapolis.”

Helpful Report

(Online Store) - Posted 3 months ago

“I broke the mounting plate on the lifting hinge of my Thule box. Thule North America had no way of finding or replacing the part. Rack Attack pulled the car into their shop and replaced the part in less time than it took for the Rage Against the Machine song Killing in the Name to finish on the radio. (The lyrics helped us all.). These guys are absolute pros. 10/10.”

Helpful Report

Posted 3 months ago

“Product delivered without issue and customer service was great when placing the order since it was backordered at the time”

Helpful Report

(Online Store) - Posted 3 months ago

“While I appreciate the attention to accurate orders, I missed the email asking if my order was correct. that resulted in my getting it a week later that I anticipated. Great service and quick action otherwise!!”

Helpful Report

(Online Store) - Posted 3 months ago

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Rack Attack is rated 4.8 based on 4,755 reviews