Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,838 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,838 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 12th June 2025

Jerry M

Rack Attack 5 star review on 29th May 2025

Alan E

Rack Attack 5 star review on 27th May 2025

Anthony P

Rack Attack 5 star review on 25th May 2025

Anonymous

704

Anonymous

Anonymous // 01/01/2019

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“Excellent service and product. Got back to me promptly when I had a question. Thanks!”

Helpful Report

(Online Store) - Posted 2 months ago

“I just sold my older Mazda and now have an Altima. My Thule rack from the Mazda won't fit the Altima, so I spoke with Nelson at Rack Attack. He told me that the fit kit for the Altima is out of stock, but then helped me to find another dealer who had the kit. A huge thank you to Nelson for awesome customer service!!! I will be back.”

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Posted 2 months ago

“Shipping was fast, prices were good. Customer service was exceptional. Rack was installed with no issues.”

Rack Attack 5 star review on 2nd May 2025

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(Online Store) - Posted 2 months ago

“My bed cover was delivered to me per fedx, I didn't need to go pick it up, per RA. The L channel was to short, wrong one in the box, I just called the 800 # instead of dealing with RA. They sent out the wrong one again, I called back again, then i gor the right one.”

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(Online Store) - Posted 2 months ago

“J’ai acheté un auvent yakima en rabais denviron 50 pour cent du pdsf sur leur site en ligne. L’auvent a été out of stock pendant plusieurs semaines mais Rackattack à respecté ma commande et à livré l’auvent au prix convenu. Le delai de quelques semaines durant l’hivers ne m’a pas derangé vu que j’ai reçu l’auvent au printemps et a tres bon prix.”

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Posted 2 months ago

“I bought a DOMETIC CFX3 79L cooler and am impressed with the quality and functionality! It will serve my needs perfectly. Really good service from Rack Attack, felt confident about this purchase!”

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(Online Store) - Posted 2 months ago

“👍”

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(Online Store) - Posted 2 months ago

“- online order beginning of the month. - received an email saying they couldn’t run my credit card and that I had to phone the e-commerce department -Phoned the e-commerce department repeatedly and no one picked up. - then they charged my card but not for the whole amount. -then some boxes arrived but after I began assembly I realized multiple pieces missing. -phoned e-commerce. No one answered. -phoned sales they said they would transfer me to e-commerce, but line went dead. -phoned the Vancouver store. They said this was terrible. It only e-commerce could help me. They said e-commerce was terrible at picking up the phone. -phoned the Coquitlam store cause that was the name on the credit card. They said they couldn’t help me. -emailed everyone whose emailed I knew. -finally the next day a sales manager phoned. Said if I wanted my money back I had to ship them back the half of the stuff they delivered. I said I was low on trust that anyone would get back to me. Only other option was for them to root through spare parts and find all the things I was missing (hope I didn’t miss a piece!!). So now 3+ weeks later I got pieces spread all over my front patio and am waiting on another package. Still don’t know why they said they couldn’t charge my card and then charged my card. Creepy. Just a nightmare. At least I get entered into a draw for posting a picture!”

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(Online Store) - Posted 2 months ago

“Rack attack nailed it with my install of the ibex bed rack and ikamper 3.0. Friendly and professional service. I definitely would recommend them to anyone looking for gear to outfit your vehicle.”

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Posted 2 months ago

“Super fast shipping”

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(Online Store) - Posted 2 months ago

“I had an outstanding experience doing business whit Rack Attack Ottawa. I ordered from a different province and got a better experience with them online than local brick and mortar shops. Highly recommend.”

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(Online Store) - Posted 2 months ago

“Easy process”

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(Online Store) - Posted 2 months ago

“Always a good experience shopping at Rack Attack. I’ve purchased several items over the years, in-store and online, and have never had an issue.”

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(Online Store) - Posted 2 months ago

“I finally decided to pull the trigger and invest in a Hullavator system for my kayaks. Liam was quick to respond and explain my options. I went down to the next morning, received detailed explanations about what I needed, and left with my car kayak-ready! Excellent service and fast installation. I couldn't be happier. Thanks to everyone at Rack Attack Coquitlam!”

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Posted 2 months ago

“Had my hitch installed 4/19 and the guys were great ,professional and very friendly. I would highly recommend them to anyone needing hitch work or camping equipment as well.”

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Posted 2 months ago

“The folks in the shop were very helpful and proficient. Even with a delay on some components, the product was swiftly shipped to us. We look forward to future product from RAttack. Rick.”

Rack Attack 5 star review on 21st April 2025

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(Online Store) - Posted 2 months ago

“Easy to order, great price and quick shipping.”

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(Online Store) - Posted 2 months ago

“I bought the Thule Motion 3 L for a recent family road trip in our Tesla Model Y. Communication and delivery of the box went well. The box performed admirarably and had tons of space for all our clothes and gear. This was my second such purchase from Rack Attach and I plan on using them again in the future for other such purchases.”