Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,250 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th September 2026

Rack Attack 5 star review on 17th February 2026

Claude F

731

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will not use or recommend rack attack after my first purchase experience. I ordered three of the same items from rack attack. 1 arrived correctly, 1 was the entirety wrong part, and one was packaged (as in no package at all) in such a way that the plastic was broken and a part was missing. Instead of quickly replacing and rectifying the issue the customer service team provided return slips and said I would get a refund and could then re-order….as in pay for shipping a second time. Very disappointing experience.”

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(Online Store) - Posted 2 months ago

“Customer service was the best. They identified part issue on install, clearly communicated issue, ordered replacement part and installed in no time. Nicest folks, install was perfect and most importantly, I know I can trust them as they were honest about part, they will back their work. This is my second rack from them nd so happy they are in Denver metro. This was golden location but my 1st rack was installed in other location leedsdale, same honesty and good work.”

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Posted 2 months ago

“customer service is fantastic”

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Posted 2 months ago

“Customer service was great again and shipping was done in a timely manner”

Rack Attack 5 star review on 27th July 2026

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(Online Store) - Posted 2 months ago

“Great service Great product Would come back”

Rack Attack 5 star review on 26th July 2026

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(Online Store) - Posted 2 months ago

“Great, fast service and price. Free Thule back pack to top it all off. Couldn’t be more pleased”

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(Online Store) - Posted 2 months ago

“I just bought my 2nd bike rack in Coquitlam. The time Gerry took to help me make the right choice was impressive. Installation was carefully completed and follow-up support (by Gerry and staff) was instantly available when I had some questions about bike positioning. Highly recommended!”

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Posted 2 months ago

“Very communicative. Item arrived promptly. Exactly what I needed”

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(Online Store) - Posted 2 months ago

“Staff at your DC store is knowledgeable and very helpful. Is keeping me well informed on my back order items. Would recommend Rack Attack again”

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(Online Store) - Posted 2 months ago

“The website made it very simple to select the correct rack system for my RAV4. Shipping was quicker than originally estimates and the installation instructions were very detailed.”

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(Online Store) - Posted 2 months ago

“Needed a Sightclip 50 kit and Rack Attack had it in stock and expedited shipment. Great fast service. Shipping was way too expensive but made my deadline.”

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(Online Store) - Posted 2 months ago

“Ordered online. Was delivered on time. All went smoothly. Rack fits vehicle”

Rack Attack 5 star review on 22nd July 2026

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(Online Store) - Posted 2 months ago

“Awesome service : Order was received less then 24h after ordering.”

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(Online Store) - Posted 2 months ago

“Excellent service! The service person arranged a shipment so we could go on a last minute camping trip. I appreciate how prompt and efficient the service was.”

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(Online Store) - Posted 2 months ago

“Good price and fast shipping”

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(Online Store) - Posted 2 months ago

“I had an outstanding experience with Rack Attack Orange County in Tustin, and I especially want to recognize Andrew for his exceptional customer service. I recently purchased a used vehicle, but the dealership had lost the keys to the roof rail crossbars. I stopped by Rack Attack hoping they might be able to help identify the correct replacement key. Andrew was incredibly friendly, knowledgeable, and generous enough to let me use the store’s branded master keys to determine the key number for the locks on my crossbars. His willingness to help saved me from having to spend more than two hours driving round trip to the dealership and back. That level of care, patience, and customer-focused service is rare and greatly appreciated. Andrew and the entire Rack Attack team deserve recognition for going above and beyond. I highly recommend visiting Rack Attack Orange County for roof racks, cargo solutions, and all of your travel accessory needs. Their superior customer care truly sets them apart.”

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Posted 2 months ago

“I had a very simple and smooth process with Rack Attack while purchasing the Yakima Long Arm Extender. I had two shipments on this order and they both arrived when they were supposed to. I am very pleased with how its all arrived to my house. Thank you for taking care of us!”

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(Online Store) - Posted 2 months ago

“Incredibly knowledgeable and helpful! No hard sell. No upselling. Just the best service!!!! Would recommend them 100%!!!”

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(Online Store) - Posted 2 months ago

“My wife and I can not say enough good things about the employees at the Boise Rack Attack. We brought in our 2016 Nissan Frontier to purchase an iKamper RTT and a bed rack. We have an uncommon 6 foot bed with no bedrails on our pickup. They put in a TON of extra effort to research, find and install the perfect rack to fit the iKamper RTT. The rack and tent look and work amazing. HIGHLY RECOMMENDED.”

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Posted 2 months ago

“Absolutely love it, l'm 63 and it feels like l'm lifting only 10 lbs. Highly recommend this product.”

Rack Attack 5 star review on 14th July 2026

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(Online Store) - Posted 2 months ago

Rack Attack is rated 4.7 based on 5,250 reviews