Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.76

4.8 Rating 4,637 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,637 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 4th December 2024

Anonymous

Rack Attack 5 star review on 3rd December 2024

656

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and product knowledge. Quick response. Highly recommend this store”

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(Online Store) - Posted 3 weeks ago

“I bought a Yakima roof box today at the Li g of Prussia store and the staff was amazing. Brendon the manager was great and very helpful.”

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Posted 3 weeks ago

“I still can't install the rack and support won't get back to me.”

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(Online Store) - Posted 4 weeks ago

“Rack Attack is professional and fast when placing an order through their website. Customer service is Awesome I asked a question and it got answered that same day.”

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(Online Store) - Posted 4 weeks ago

“Showed up quickly and works perfectly!”

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(Online Store) - Posted 1 month ago

“Best transaction ever I bought à Kuat bed rack and crossbars for my roof tent. Service was the best I had with online shopping and shipping way too fast!!! Thanks to all Rack Attack team for the experience”

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(Online Store) - Posted 1 month ago

“The shopping experience was very simple. The original bike rack I wanted was out of stock, but I was able to easily change to another rack in stock, that was shipped to my home. Installation was pretty straight forward.”

Rack Attack 5 star review on 5th November 2024

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(Online Store) - Posted 1 month ago

“I received EXCELLENT customer service at Rack Attack in Austin. Jay educated us on kayak racks that helped in our decision making. Highly recommend.”

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Posted 1 month ago

“Rack Attack Chicago: Worth the Drive! These guys deserve more than five stars! I drove two hours to get to Rack Attack Chicago, and it was worth every mile. From the moment I walked in, they were focused on helping me find the perfect rack for my needs. What I loved: Expert Advice: They took the time to understand how I planned to use the rack and recommended the best options for my vehicle. No pressure, just honest advice. One-Stop Shop: They installed the rack the same day, saving me another trip. Thorough Explanation: The team walked me through every detail of the rack, how to use it, and how to care for it. I felt confident and informed when I left. Top-Notch Installation: The rack looks fantastic on my truck! The installation is clean and professional. It's obvious they take pride in their work. Excellent Customer Service: Everyone was friendly, patient, and genuinely helpful. They made the whole experience a pleasure. Bottom Line: If you're looking for a roof rack, bike rack, or any other kind of cargo carrier, Rack Attack Chicago is the place to go. They're knowledgeable, professional, and dedicated to customer satisfaction. I'm thrilled with my new rack and wouldn't hesitate to recommend them to anyone!”

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Posted 1 month ago

“In store staff were very helpful and were knowledgeable in the products I had questions about. Online shopping was easy and delivery was fast with everything in stock.”

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(Online Store) - Posted 1 month ago

“Incredibly fast shipping of my Kuat Piston SR and matched the manufacturer price! Couldn’t be happier, thank you so much.”

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(Online Store) - Posted 1 month ago

“We were traveling from Utah to California and hit high winds that took our Kayaks off and broke our rack. Called spoke with Ed and he said they could probably get us fixed. Stopped by and sure enough Ed was true to his word, and very affordable for everything that they had to do. I am so pleased with the service and price.”

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Posted 1 month ago

“Rack Attack representative Brynn was extremely helpful with purchasing the end caps for my crossbars which I purchased there years ago. Would highly recommend this store.”

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(Online Store) - Posted 1 month ago

“Awesome! RA had what other shops didn’t…Thanks-KUAT keys are hard to come by! Don’t lose em!”

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(Online Store) - Posted 1 month ago

“Been using rackattack for 11 years. They've never let me down, and the customer service always impresses me”

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(Online Store) - Posted 1 month ago

“Located the item I wanted through a google search; Rack Attack had the item in stock and the best price after signing up for their free membership program. The item was ordered and delivered within 3 days! Super fast and highly recommended”

Rack Attack 5 star review on 21st October 2024

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(Online Store) - Posted 1 month ago

“The two items I have ordered seem to be in good working order , and I appreciate how fast you process and ship your orders . I don't have a pic just yet because I am in the middle of laying carpet down in my tent .”

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(Online Store) - Posted 1 month ago

“Great customer service. I went in to look for a key replacement on my bike rack. Rack Attack went above and beyond, the person couldn’t find a key for my rack, but he drilled out the old lock and put a new one in and gave me a new set of keys. Thank you!”

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Posted 1 month ago

“Look no further for the experts in all your rack needs. These guys are extremely knowledgeable of the many rack options for an enormous variety of needs. They'll get you all set with helping you choose the best options for your specific needs and then get you all set with a speedy and professional installation. You can heavily rely on them for each! They were phenomenal in dialing in and installing exactly what was best for me!”

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Posted 1 month ago

“Thanks RackAttack team for the excellent customer service. You had initially delivered a wrong item but immediately corrected the situation and sent me the right item. Fantastic.”

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(Online Store) - Posted 2 months ago

Rack Attack is rated 4.8 based on 4,637 reviews