Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,195 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,195 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I thought it might delay shipping because they were checking to make sure I ordered correctly based on my car, but the order still arrived quickly. I appreciate that they made sure I was getting what I needed.”

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(Online Store) - Posted 2 weeks ago

“Prompt service, great product!”

Rack Attack 5 star review on 1st August 2026

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(Online Store) - Posted 2 weeks ago

“I was having issues with my Thule roof box, and the staff at Rack Attack couldn’t have been more helpful. Daniel was personable and professional, and solved my issues on the spot. Would definitely recommend!”

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Posted 2 weeks ago

“The employees at Rack Attack Tigard are incredibly knowledgeable, professional and helpful. They helped me with the purchase and install of a new iKamper for my Toyota Tundra and it turned out better than I could have ever expected. Highly recommend Rack Attack.”

Rack Attack 5 star review on 30th July 2026

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(Online Store) - Posted 2 weeks ago

“Shipping was super quick!”

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(Online Store) - Posted 3 weeks ago

“I will not use or recommend rack attack after my first purchase experience. I ordered three of the same items from rack attack. 1 arrived correctly, 1 was the entirety wrong part, and one was packaged (as in no package at all) in such a way that the plastic was broken and a part was missing. Instead of quickly replacing and rectifying the issue the customer service team provided return slips and said I would get a refund and could then re-order….as in pay for shipping a second time. Very disappointing experience.”

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(Online Store) - Posted 3 weeks ago

“Customer service was the best. They identified part issue on install, clearly communicated issue, ordered replacement part and installed in no time. Nicest folks, install was perfect and most importantly, I know I can trust them as they were honest about part, they will back their work. This is my second rack from them nd so happy they are in Denver metro. This was golden location but my 1st rack was installed in other location leedsdale, same honesty and good work.”

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Posted 3 weeks ago

“customer service is fantastic”

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Posted 3 weeks ago

“Customer service was great again and shipping was done in a timely manner”

Rack Attack 5 star review on 27th July 2026

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(Online Store) - Posted 3 weeks ago

“Great service Great product Would come back”

Rack Attack 5 star review on 26th July 2026

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(Online Store) - Posted 3 weeks ago

“Great, fast service and price. Free Thule back pack to top it all off. Couldn’t be more pleased”

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(Online Store) - Posted 3 weeks ago

“I just bought my 2nd bike rack in Coquitlam. The time Gerry took to help me make the right choice was impressive. Installation was carefully completed and follow-up support (by Gerry and staff) was instantly available when I had some questions about bike positioning. Highly recommended!”

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Posted 3 weeks ago

“Very communicative. Item arrived promptly. Exactly what I needed”

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(Online Store) - Posted 3 weeks ago

“Staff at your DC store is knowledgeable and very helpful. Is keeping me well informed on my back order items. Would recommend Rack Attack again”

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(Online Store) - Posted 3 weeks ago

“The website made it very simple to select the correct rack system for my RAV4. Shipping was quicker than originally estimates and the installation instructions were very detailed.”

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(Online Store) - Posted 3 weeks ago

“Needed a Sightclip 50 kit and Rack Attack had it in stock and expedited shipment. Great fast service. Shipping was way too expensive but made my deadline.”

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(Online Store) - Posted 4 weeks ago

“Ordered online. Was delivered on time. All went smoothly. Rack fits vehicle”

Rack Attack 5 star review on 22nd July 2026

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(Online Store) - Posted 4 weeks ago

“Awesome service : Order was received less then 24h after ordering.”

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(Online Store) - Posted 4 weeks ago

“Excellent service! The service person arranged a shipment so we could go on a last minute camping trip. I appreciate how prompt and efficient the service was.”

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(Online Store) - Posted 1 month ago

“Good price and fast shipping”

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(Online Store) - Posted 1 month ago

Rack Attack is rated 4.7 based on 5,195 reviews