Login
Start Free Trial Are you a business? Click Here

Rack Attack Reviews

4.7 Rating 5,111 Reviews
93 %
of reviewers recommend Rack Attack
Company Reviews Product Reviews
5,741
 Metrics Info
4.7
Based on 5,111 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Rack Attack Reviews

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Awesome products and service. Shipped so quickly.”
Rack Attack 5 star review on 11th June 2026
Helpful Report
(Online Store) - Posted 1 week ago
Freddie A
Verified Buyer
“Rack Attack far exceeded my expectations. From correcting my order prior to it being shipped (when I ordered the wrong part number) to updating me through text messages, to having it on my front door the next day, I couldn’t have asked for a better experience.”
Rack Attack 5 star review on 11th June 2026
Helpful Report
(Online Store) - Posted 1 week ago
BRIAN K
Verified Buyer
“Fast shipping!”
Helpful Report
(Online Store) - Posted 1 week ago
Daniel L
Verified Buyer
“The customer service was amazing. I made a couple mistakes in my order, and the team called immediately to flag and fix. I was very happy with the entire process”
Helpful Report
(Online Store) - Posted 1 week ago
LEROY H
Verified Buyer
“Still no rack or any communication from Thule dip shipment”
Helpful Report
(Online Store) - Posted 1 week ago
Anonymous
Verified Buyer
“when installing the rack into my 2" hitch receiver, the crank arm to tighten the rack to the receiver interferes with the wheels/supports, and the crank arm must be folded inwards, making it impossible to apply torque to tighten the rack to the receiver. As a result, the torque must be applied with the crank folded in effectively eliminating the value of the crank and making it difficult to secure the rack to the receiver. This is a major design flaw IMO.”
Helpful Report
(Online Store) - Posted 1 week ago
Dave H
Verified Buyer
“Rack Attack met competitors price and quickly shipped my rack. Fantastic customer service from Layton to resolve a minor issue with the pricing - definitely will steer me back for my next purchase!”
Helpful Report
(Online Store) - Posted 1 week ago
Marveen
Unverified Reviewer
“Had the best experience with Christian on installing my shovel mount. With his knowledge and overall skill, he was able to troubleshoot some hiccups that we encounter along the way. Overall, staff, service and price range were top notch.”
Helpful Report
Posted 2 weeks ago
Marveen
Unverified Reviewer
“Had the best experience with Christian on installing my shovel mount. With his knowledge and overall skill, he was able to troubleshoot some hiccups that we encounter along the way. Overall, staff, service and price range were top notch.”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Incredible customer service. Fast shipping. Great selection. Loved it.”
Helpful Report
(Online Store) - Posted 2 weeks ago
Wayne C
Verified Buyer
“Layton was very helpful in getting a challenging delivery completed to Alaska”
Helpful Report
(Online Store) - Posted 2 weeks ago
Jie L
Verified Buyer
“Bought an Ikamper tent from rack attack. Process was smooth and the employees were helpful and friendly.”
Helpful Report
(Online Store) - Posted 3 weeks ago
Jean R
Verified Buyer
“Ordering was super easy, the product came in super fast it fits perfectly. I'm super satisfied with the service.”
Rack Attack 5 star review on 29th May 2026
Helpful Report
(Online Store) - Posted 3 weeks ago
Marvel M
Verified Buyer
“Great support and shopping experience. Definitely recommended!”
Helpful Report
(Online Store) - Posted 3 weeks ago
Brian Y
Verified Buyer
“Easy to use the website and good prices, especially appreciated customer service follow up on a compatibility question on my vehicle. Will use them again!”
Helpful Report
(Online Store) - Posted 3 weeks ago
Eric B
Verified Buyer
“Excellent service.”
Helpful Report
(Online Store) - Posted 3 weeks ago
Luc C
Verified Reviewer
“I am surprised is company is still in business. It is unresponsive, ignore customer orders and their call center seems to be unmanned. And that is when trying to place an order. I can only imagine the nightmare when needing support or returning an order.”
Helpful Report
Posted 3 weeks ago
Ben B
Verified Buyer
“Very good and easy to use website. Delivery was fast and packaging protected my order very well.”
Helpful Report
(Online Store) - Posted 3 weeks ago
Anonymous
Verified Reviewer
“Unfortunately the owner is ignorant and was downright rude. He spent 45 minutes in an engaging conversation with another customer while I waited patiently to ask a question about adapter mounts for my Yakima kayak accessories. Finally, he acknowledges me waiting. He didn't have any adapters in stock and didn't look at my rack to give advice. Suggested I order some in (pay in advance) and then come back in when they arrive to see if they work. In the meantime he reluctantly agreed to look at my rack but not before starting up with yet another customer while I waited for 10 more minutes. I left in frustration after spending about an hour. Really n o need to be that rude, is there? Popped over to Rack Stop in North Van. Customer service was night and day difference. Much more inventory in stock and courteous and very helpful staff. Problem solved!”
Helpful Report
Posted 3 weeks ago
Frankie E
Verified Buyer
“2nd time getting some rack accessories from them. Very happy with their quick shipment and support. This time I fixed an issue where I was using the old top drips (which attach directly to the rack) which meant my paddles were on either side of the roof rack and when I have the rod box next to the rack one of the paddles was just very hard to reach. Then I found out there is a newer version of the top grips that can go into the t-slots my HD bars have, and the bars have slots on the bottom as well. So, now the paddles are the easiest thing to reach and problem solved.”
Rack Attack 5 star review on 23rd May 2026 Rack Attack 5 star review on 23rd May 2026
Helpful Report
(Online Store) - Posted 4 weeks ago
Rack Attack is rated 4.7 based on 5,111 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request