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Rack Attack Reviews

4.8 Rating 4,848 Reviews
94 %
of reviewers recommend Rack Attack
4.8
Based on 4,848 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Rack Attack Reviews

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 12th June 2025
Jerry M
Rack Attack 5 star review on 12th June 2025
Jerry M
Rack Attack 5 star review on 12th June 2025
Jerry M
Rack Attack 5 star review on 12th June 2025
Jerry M
Rack Attack 5 star review on 29th May 2025
Alan E
Rack Attack 5 star review on 27th May 2025
Anthony P
Rack Attack 5 star review on 25th May 2025
Anonymous
704
Anonymous
Anonymous  // 01/01/2019
Jay, Dray and Rob are true professionals (Bailey’s Crossroads, VA) - they provided the best shopping experience I have ever had. Thank you very, very much!
Helpful Report
Posted 1 week ago
Stopped by on busy Sunday to get help removing old crossbars. Graciously took the time to take them off without hassle. Been going to this store for years, and this will keep me coming back.
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Posted 2 weeks ago
Exactly what I needed order processed shipped quickly will use rack attack in the future
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(Online Store) - Posted 2 weeks ago
Couldn’t have asked for better service, Rack Attack is awesome! Highly recommend.
Rack Attack 5 star review on 3rd July 2025
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(Online Store) - Posted 2 weeks ago
The original packages did contain one wrong part BUT it was resolved quickly and easily the next day, allowing us to take our Hobie tandem to the cottage and back with -- for the first time -- zero worry about damaging the finish of the car, zero shoulder or neck pain from holding 125 lb of boat in an impossible position, zero extremely tense discussions between the people involved, and zero noise or worry about shifting while driving twisty dirt roads -- or even when we had to swerve violently due to a bad driver on the highway. I am going to be doing SO MUCH more boating now.
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(Online Store) - Posted 2 weeks ago
Great sales assistance from Jack B. for Yakima and Thule roof mounted components. Very knowledgeable about which components I needed.
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Posted 2 weeks ago
Quick delivery, thank you.
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(Online Store) - Posted 3 weeks ago
I originally ordered the Saris Bones EX 3 but after a month of no updates on stock/delivery, I emailed to switch the order to the Thule Gateway Pro 3. The support rep (Justin) was quick to respond and support through email. Unfortunately, when I asked about product/vehicle fit, he told me the Gateway was compatible with our vehicle (2018 Honda Odyssey). Upon getting the product and starting to work on assembling it onto our van, the Fit guide (that I had to find online as the one that came in the box didn't provide this info) clearly indicated that the product was not compatible with our vehicle. Fortunately, we were able to make some adjustments to make it work safely. I have since emailed out to customer support (Justin in particular) about the vehicle for/dial setting but have received no response for multiple days. I don't think I'll order from this distributor again in the future.
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(Online Store) - Posted 3 weeks ago
Quick service
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(Online Store) - Posted 3 weeks ago
The service was outstanding, knowledge incredible. I highly recommend them.
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(Online Store) - Posted 3 weeks ago
Easy to use website to know what options and racks will fit your car. Getting a person on the phone was easy and fast and she was super helpful.
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(Online Store) - Posted 3 weeks ago
Fast shipping, good products, rapid & efficient communication! 5 stars!
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(Online Store) - Posted 3 weeks ago
I've enjoyed my Yakima bike rack that I purchased from Rack Attack almost 15 years ago - it's still great! However, when one of the rubber bands broke, I dropped into the Toronto Laird Street store unannounced following a bike ride and asked if it could be replaced. I was immediately served by Tate who very quickly found a new rubber band and installed it on my rack. Great service!! I will now continue to enjoy many more years with this great product. Thanks so much!!
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Posted 4 weeks ago
Excellent customer service
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(Online Store) - Posted 4 weeks ago
Easy to install and feels secure.
Rack Attack 5 star review on 19th June 2025
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(Online Store) - Posted 1 month ago
Amazing customer service. They were ready to health in any way to make sure that my purchase was sent. Properly and I was completely happy with the results.
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(Online Store) - Posted 1 month ago
The online shopping experience with Rack Attack was very easy. We bought a Rockymount 2x Platform rack, and it was shipped out immediately (for free, as it was a $750 rack). The package arrived in perfect condition, we mounted it, and were on our way. Thanks!
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(Online Store) - Posted 1 month ago
Great communication
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(Online Store) - Posted 1 month ago
These guys went overboard on the shipping and it arrived via UPS with no issues.
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(Online Store) - Posted 1 month ago
Easy to work with and they ship to Alaska!!! Highly recommend Rack Atrack!!
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(Online Store) - Posted 1 month ago
Rack Attack is rated 4.8 based on 4,848 reviews