Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,016 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,016 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In the past I was very happy with Rack Attack ski rack. My latest endeavor was very disappointing. I ordered new adapters to allow fitting my older rack (~2003) to my newer Ford Expedition that needed the larger adapters. I paid for expedited shipping so it would be delivered before I left my vacation location. The order confirmation I received said it would NOT get there before I left, so I contacted RA again and they sent a second shipment from your Boise, ID store to me. Ended up, the Boise shipment arrived first (it was sent with no shipping charges - Thanks) which I used, but the original shipment also arrived. I was send a return label & told to return the original shipment (which I did without ever opening that box) - and was told the Boise shipment would be credited back after receipt of the return. Boise emailed and said there were parts missing and is charging 15% restocking fee. I emailed this information about returning the unopened box as I was requested to and was told the 15% stands. I hope Rack Attack will fix this quickly, but so far I am unable to get in touch with the "proper people".”

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(Online Store) - Posted 1 month ago

“Rack Attack has been taking care of me and providing me with the gear I need to ensure fun and safe travels in the wild. And, they do it at reasonable prices. Their customer service is excellent and I regularly come back to them.”

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(Online Store) - Posted 1 month ago

“Great prices, delivery was slow due to snow storms in the area. Overall very pleased.”

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(Online Store) - Posted 1 month ago

“Perfect fit very happy”

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(Online Store) - Posted 1 month ago

“I’ve called twice to return my item, left a vm and have not received a follow up”

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(Online Store) - Posted 1 month ago

“Always top notch customer service. As I was only ordering 1 component of a kit, they reached out to make sure I didn’t need the other items over just shipping me something I would not be able to use. I thought that was excellent.”

Rack Attack 5 star review on 12th February 2026

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(Online Store) - Posted 1 month ago

“Very helpful and knowledgable. I was struggling to identify the correct kit/parts for my application. Called them and they asked and few questions and handled it from there.”

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(Online Store) - Posted 1 month ago

“Great service. Fast delivery. Thanks!”

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(Online Store) - Posted 1 month ago

“Very friendly and knowledgeable staff, products are in stock. Beautiful showroom and No pressure sales”

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Posted 1 month ago

“Great service, honored a coupon from their supplier which I appreciated.”

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(Online Store) - Posted 1 month ago

“I was able to get the feet for my rack in a timely fashion. Excellent customer service.”

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(Online Store) - Posted 1 month ago

“Great product. Fast shipping. Will use them again!”

Rack Attack 5 star review on 7th February 2026

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(Online Store) - Posted 1 month ago

“Great service from start to finish! And great quality products!”

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Posted 1 month ago

“We did an online order through Rack Attack because they happen to have the Thule WingBar Edge Kit in stock for our upcoming snowboarding trip. Communication was, by far, as seamless as possible while shipping speed was next day arrival. We felt very well taken care of!”

Rack Attack 5 star review on 5th February 2026

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(Online Store) - Posted 1 month ago

“I am extremely happy with my new cargo box from the Portland Oregon Rack Attack. The whole process took less than 15 minutes and I was off driving away with my new Thule Motion 3 XL Low Black Cargo Box. Matt was great to work with, thanks.”

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Posted 1 month ago

“Don't have mt order yet.”

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(Online Store) - Posted 1 month ago

“I recently installed a Thule platform system I purchased at the Berkeley location. I must say I am very pleased with their service and installation. The staff is extremely knowledgeable and helped me get the right setup for my adventures. I highly recommend rack attack Berkeley! I will definitely be getting more accessories for my rig from this company and advise you to do the same!!!”

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Posted 1 month ago

“Simple order, one item. Incorrect part recieved”

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(Online Store) - Posted 1 month ago

“I was very impressed with the service. I wasn’t sure which rack would fit my car properly. I emailed the company and they provided me with different options. What impressed me the most was when I was placing the order I was asked for the details about my car so they could double check it and ship me the right product delivery was very quick. I couldn’t be happier with the entire expanse.”

Rack Attack 5 star review on 20th January 2026

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(Online Store) - Posted 2 months ago

“Was a very easy process and would recommend this site to friends and family!!! Rack is on my 2024 Suburu and ready for an adventure!! Thanks so much!!”

Rack Attack 5 star review on 16th January 2026

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(Online Store) - Posted 2 months ago

Rack Attack is rated 4.7 based on 5,016 reviews