Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,257 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,257 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 3rd October 2026

733

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This Thule Helium Pro bike carrier is super easy to install and great functional design. Service from Rack Attack staff was first rate.”

Rack Attack 5 star review on 20th September 2026

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(Online Store) - Posted 1 week ago

“The Thule T2 Pro XTR rack was super easy to assemble and fits the back of my truck perfectly. I especially like how much easier it is to load and unload bikes compared to my tailgate cover.”

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(Online Store) - Posted 2 weeks ago

“I purchased Evo cross bar system and Hullavator back in 2022-GREAT customer service with timely install of my systems and staff educated me on use of Hullavotor system. Now 4 years later, I had to re-install cross bars on current car-same make as old (totaled) car, but after cross bars had been sitting in my garage for 3 years and a move 6 months ago, I was missing literally 2 pieces-UGGGH! Had to order a set of needed equipment. The staff! Still great customer service, willingness to help along with their text and email system in place prompted me to go ahead and purchase needed items-GLAD I did, as it was the last set they had. Andon was great over the phone and in-store staff member helped me; I was in and out in no time. Thanks guys for helping me to get back to what I love after 3 years!”

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Posted 2 weeks ago

“Rack Attack is great to do business with. 2 orders this year and everything comes with very clear directions”

Rack Attack 5 star review on 17th September 2026

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(Online Store) - Posted 2 weeks ago

“Prompt delivery, competitive pricing. I will use Rack Attack again. Accurate fit for my 2026 Crown Signia.”

Rack Attack 5 star review on 16th September 2026

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(Online Store) - Posted 2 weeks ago

“Rack Attack was the only source of the Yakima component that I needed, and it was delivered on time.”

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(Online Store) - Posted 2 weeks ago

“Wonderful customer service and quick shipping time!”

Rack Attack 5 star review on 15th September 2026

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(Online Store) - Posted 2 weeks ago

“I received the wrong item for my order. I was told that they would mail the replacement as soon as I dropped off the wrong item. However, I got no follow-up email or tracking number for the replacement after drop-off. It has been 4 days since drop-off, and I have received nothing.”

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(Online Store) - Posted 2 weeks ago

“Shipped quick and helpful call-in service. Looking forward to next order.”

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(Online Store) - Posted 2 weeks ago

“I ordered a rack Sept 2 and was told it would take a week It is now Sept 14 with no updates. I was told that I would get the receipt emailed. I called on the 13th and was told someone would get back to me and that they would email the receipt…… nothing has been sent”

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Posted 2 weeks ago

“After trying to install the equipment send on my first order , I noticed that it doesn’t fit on my car equipped with roof rails. I made a second order to get the new bars and the proper bars attachments. This new one should be delivered next Tuesday. But I am still waiting to receive a pick up label to send back my first order and get a full reimbursement for this inappropriate roof rack. Please send it to me in the shortest delay”

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(Online Store) - Posted 2 weeks ago

“Great customer service and products.”

Rack Attack 5 star review on 12th September 2026

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(Online Store) - Posted 3 weeks ago

“Brendan from the moment I met him was a class act throughout the entire transaction. His partner Malachi was amazing as well. Great job on the install and really glad they helped guide me in the right direction with a great IKamper 3.0. John”

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Posted 3 weeks ago

“Easy to order online and very fast shipping, thanks”

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(Online Store) - Posted 3 weeks ago

“Easy to order, arrived on time and well packaged”

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(Online Store) - Posted 3 weeks ago

“Great price, great customer service. Shipped my Cruz 2 bars airo dark t128 and bracket kit (which was on backorder) for my 2011 Camry quickly and well packaged.”

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Posted 3 weeks ago

“This is the first time I order a product at RackAttack. RackAttack indicates in their report "delivered" via UPS ref 1ZB8F4080316819879 at Newcastle, DE. But in fact we did not receive the package (ie a Thule Airscreen XT 52 inch) No answer to my previous messages. My questions are : Where is the package ? Do you have an evidence that the package has been delivered ? document with signature ? Very disappointed.”

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Posted 3 weeks ago

“The Yakima racks are always top quality and Rack Attack ensures you get the right fitment for your car. They also reminded about adding the lock set, which for the price Yakima should include. The standard shipping was very fast, even coming from multiple stores. Recommended!”

Rack Attack 5 star review on 8th September 2026

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(Online Store) - Posted 3 weeks ago

“Quick, easy online shopping. Corebars arrives at my house within a few days. Fast shipping.”

Rack Attack 5 star review on 7th September 2026

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(Online Store) - Posted 3 weeks ago

“Randy and Daymar at the Carlin Springs, Va location installed a Yakima Sky Peak HD/ Overhaul HD on my truck, August 29. Randy, the manager, went the extra mile to ensure a flawless install. After I had a chance to familiarize with the setup, I returned to ask for a couple of tweaks. The guys, Randy and Cole, last Thursday were more than happy to assist. Excellent service all the way. V/r, Jeffrey B”

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Posted 3 weeks ago

Rack Attack is rated 4.7 based on 5,257 reviews