Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,061 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,061 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery as promised. Good product.”

Helpful Report

(Online Store) - Posted 3 weeks ago

“The service here is great!! Though I didn’t buy anything my service provider Chris quickly fixed my issue and sent me on my way! When I need an upgrade I will definitely be returning to this store!!”

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Posted 3 weeks ago

“I went to the store to inquire about bike racks with built in lighting.... I was hesistant to drop 2k on a new rack as the rack I had (Kuat NV Base 2.0) was less than 2 years old and an excellent rack. The issue is I now have an e-bike and these bikes need to be protected from the elements when travelling at highway speeds.... Seaching for a durable bike cover that doesn't block both the license plate and back lights is next to impossible. He came out to my car and looked at the KUAT rack on my suv and was very patient with me and once I told him my concerns and my reluctance to buy a new Thule rack (even though I had put the KUAT rack up for sale alrady on Kijiji and FB and had interested buyers) he searched on the internet and found a company out of California, KODY, that makes add-on light kits for many different bike racks. Low and behold , there was a kit made specifically for my Kuat. Ziggys in Kitchener where I bought all my bikes didn't know about this company at all which kind of pisses me off. I will order the harness from Rack Attack now and have them install the harness and lighting kit on my KUAT. I am so happy I went into Rack Attack Kitchener. This is what exemplary customer service looks like!”

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Posted 3 weeks ago

“This product fits my 2025 RAV4 nicely and was easy to install, but I've noticed the rear rubber cover doesn't sit firmly on the rails, which is somewhat disappointing.”

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(Online Store) - Posted 3 weeks ago

“Speedy delivery, well packaged, received exactly what was ordered.”

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(Online Store) - Posted 3 weeks ago

“I have used Rack Attack for all my vehicles. They just installed a Stealth Hitch on my Tesla Model Y. They are always professional, helpful, and treat my vehicles with care. I have had hitches done on 4 vehicles and I have always been satisfied. Highly recommended!”

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Posted 3 weeks ago

“Easy to install and very solid. Great for wide tires”

Rack Attack 5 star review on 12th April 2026

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(Online Store) - Posted 4 weeks ago

“My roof rack still has not arrived yet. I'm not sure what happened”

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(Online Store) - Posted 4 weeks ago

“The new Roam box works great.”

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(Online Store) - Posted 4 weeks ago

“I had some questions about products that would fit our car and re-use some older cross bars we already had. RackAttack was easy to message and provided several options, answering all my questions. I have been using them since 2018 for all car-carrying needs and don't plan to stop anytime soon! Thank you RackAttack”

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(Online Store) - Posted 4 weeks ago

“The rack arrived very quickly after I ordered.”

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(Online Store) - Posted 4 weeks ago

“Fast shipping and easy to make sure the rack you want fits your vehicle. I would recommend for sure.”

Rack Attack 5 star review on 8th April 2026

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(Online Store) - Posted 1 month ago

“Excellent customer care”

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(Online Store) - Posted 1 month ago

“Bad experience. I am still waiting for someone to provide installation instructions that I left a message for you 2 days ago and sent emails. Now I am waiting for A RMA as I am over this product. Please send an RMA number.”

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(Online Store) - Posted 1 month ago

Josh, I'm so sorry to hear about this. I was unable to find an email or phone call associated with the contact information on your original order, and we want to help you out ASAP. Could you email me directly at info@rackattack.com? Thank you. Spencer, Rack Attack

Posted 1 month ago

“I had a great experience with the crew at Rack Attack Las Vegas. My new stealth trailer hitch is just perfect and they completed the job earlier than I expected!! Super professional end result, and they were able to optimize my low profile Thule box. I highly recommend Rack Attack!!!”

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Posted 1 month ago

“The best place to search for gear hands down.”

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(Online Store) - Posted 1 month ago

“Rack attack does great work! Everybody is friendly, professional, and knowledgeable. There was a little issue with my original installation, but it was quickly resolved. Randy and Rachel are awesome!”

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Posted 1 month ago

“Parts came as expected, no drama.”

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(Online Store) - Posted 1 month ago

“I have purchased many products from this company and they have always been extremely responsive, helpful and fair at every level. I wouldn't go anywhere else for my rack needs. Jan K. Tampa, FL”

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Posted 1 month ago

“I was able to price match with bo issues and received the item.as scheduled.”

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(Online Store) - Posted 1 month ago

Rack Attack is rated 4.7 based on 5,061 reviews