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Rack Attack Reviews

4.7 Rating 5,063 Reviews
93 %
of reviewers recommend Rack Attack
Company Reviews Product Reviews
5,733
 Metrics Info
4.7
Based on 5,063 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Rack Attack Reviews

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Gavin M
Verified Reviewer
“Great customer service by Justin. Ready on time. Explained the set up. Never rushed. And several compliments the first wknd we had it on. Looks great on the car. And fit 6 pairs of skis giving us our room back in the car:)”
Helpful Report
Posted 2 months ago
Logan V
Unverified Reviewer
“Every step they took showed care and expertise. I am truly grateful for their guidance.”
Helpful Report
Posted 2 months ago
Logan V
Unverified Reviewer
“Every step they took showed care and expertise. I am truly grateful for their guidance.”
Helpful Report
Posted 2 months ago
Logan V
Unverified Reviewer
“Every step they took showed care and expertise. I am truly grateful for their guidance.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Had the exact parts I needed and shipped them quickly.”
Helpful Report
(Online Store) - Posted 2 months ago
Fran?ois F
Verified Buyer
“Beau rack semble très solide”
Helpful Report
(Online Store) - Posted 2 months ago
Prabhjot L
Verified Buyer
“Arrived basically next day. Good rack. Have yet to install it. Waiting for hitch but rack doesn't have any damage from what I could see. Although wish they would have wrapped it in the winter due to water leakage into the box.”
Rack Attack 5 star review on 22nd February 2026
Helpful Report
(Online Store) - Posted 2 months ago
Anonymous
Verified Buyer
“In the past I was very happy with Rack Attack ski rack. My latest endeavor was very disappointing. I ordered new adapters to allow fitting my older rack (~2003) to my newer Ford Expedition that needed the larger adapters. I paid for expedited shipping so it would be delivered before I left my vacation location. The order confirmation I received said it would NOT get there before I left, so I contacted RA again and they sent a second shipment from your Boise, ID store to me. Ended up, the Boise shipment arrived first (it was sent with no shipping charges - Thanks) which I used, but the original shipment also arrived. I was send a return label & told to return the original shipment (which I did without ever opening that box) - and was told the Boise shipment would be credited back after receipt of the return. Boise emailed and said there were parts missing and is charging 15% restocking fee. I emailed this information about returning the unopened box as I was requested to and was told the 15% stands. I hope Rack Attack will fix this quickly, but so far I am unable to get in touch with the "proper people".”
Helpful Report
(Online Store) - Posted 2 months ago
Michael D
Verified Buyer
“Rack Attack has been taking care of me and providing me with the gear I need to ensure fun and safe travels in the wild. And, they do it at reasonable prices. Their customer service is excellent and I regularly come back to them.”
Rack Attack 5 star review on 18th February 2026
Helpful Report
(Online Store) - Posted 2 months ago
Jerrad S
Verified Buyer
“Great prices, delivery was slow due to snow storms in the area. Overall very pleased.”
Rack Attack 5 star review on 18th February 2026 Rack Attack 5 star review on 18th February 2026 Rack Attack 5 star review on 18th February 2026
Helpful Report
(Online Store) - Posted 2 months ago
Claude F
Verified Buyer
“Perfect fit very happy”
Rack Attack 5 star review on 17th February 2026 Rack Attack 5 star review on 17th February 2026
Helpful Report
(Online Store) - Posted 2 months ago
Anonymous
Verified Buyer
“I’ve called twice to return my item, left a vm and have not received a follow up”
Helpful Report
(Online Store) - Posted 2 months ago
Anonymous
Verified Buyer
“Always top notch customer service. As I was only ordering 1 component of a kit, they reached out to make sure I didn’t need the other items over just shipping me something I would not be able to use. I thought that was excellent.”
Rack Attack 5 star review on 12th February 2026
Helpful Report
(Online Store) - Posted 2 months ago
Scott B
Verified Buyer
“Very helpful and knowledgable. I was struggling to identify the correct kit/parts for my application. Called them and they asked and few questions and handled it from there.”
Helpful Report
(Online Store) - Posted 3 months ago
Jodie R
Verified Buyer
“Great service. Fast delivery. Thanks!”
Helpful Report
(Online Store) - Posted 3 months ago
Anonymous
Verified Reviewer
“Very friendly and knowledgeable staff, products are in stock. Beautiful showroom and No pressure sales”
Helpful Report
Posted 3 months ago
John E
Verified Buyer
“Great service, honored a coupon from their supplier which I appreciated.”
Helpful Report
(Online Store) - Posted 3 months ago
Angelika B
Verified Buyer
“I was able to get the feet for my rack in a timely fashion. Excellent customer service.”
Helpful Report
(Online Store) - Posted 3 months ago
Peter M
Verified Buyer
“Great product. Fast shipping. Will use them again!”
Rack Attack 5 star review on 7th February 2026
Helpful Report
(Online Store) - Posted 3 months ago
Stephen
Verified Reviewer
“Great service from start to finish! And great quality products!”
Helpful Report
Posted 3 months ago
Rack Attack is rated 4.7 based on 5,063 reviews
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