Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,244 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,244 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering new running boards from Rack Attack over the phone was easy. Fellow on the other end of the line actually ensured I had the right product for my truck as I was originally looking at boards that would not fit my truck. I was really surprised at how fast they were delivered. I think they were on my doorstep within a week. Pretty easy to install and I like the look. Very happy!”

Rack Attack 5 star review on 8th July 2026

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(Online Store) - Posted 2 months ago

“I brought in my very old rack attack rack I bought more than ten years ago. It needed some tlc to attach to my new vehicle. Tate helped me without hesitation. I now have my old rack working again. Thank you.”

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Posted 2 months ago

“The RackAttack website says shipping to Alaska is possible using USPS. But when I tried to order two replacement keys for a Yakima rack the shipping cost was over $60 via UPS Ground. I phoned and was told the only means of shipping to Alaska was UPS Ground, that the postal service was not an option. I did not order the keys from RackAttack - instead I ordered from Amazon Prime with free shipping!”

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Posted 2 months ago

“Shawn was very warm welcoming and his customer service was outstanding. He helped us get what we needed and installed it for us. We were in and out in 30 minutes.”

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Posted 2 months ago

“Rack Attack Burlington amazing to deal with and excellent customer service! Mason was great in explaining how the rack worked and was very patient.”

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Posted 2 months ago

“zero customer service”

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(Online Store) - Posted 2 months ago

“Just what I needed. Used with older Thule aero blade set and saved.”

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(Online Store) - Posted 2 months ago

“Brandon was a great help looking up part numbers and making sure we were buying what we needed”

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Posted 2 months ago

“Great people. Fast delivery. Great products. Very helpful . I bought new brackets to go with my older rails when I changed cars. They found the right part and got it to me in 2 days.”

Rack Attack 5 star review on 4th July 2026

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(Online Store) - Posted 2 months ago

“Very quick replies and delivery”

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(Online Store) - Posted 2 months ago

“Ordering process was super simple and easy!! I'm in Hawaii and my items arrived quick and on time. Mahalo”

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(Online Store) - Posted 2 months ago

“Great price and fast shipping”

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(Online Store) - Posted 2 months ago

“Great service, and speedy delivery👍”

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(Online Store) - Posted 2 months ago

“Shopping with you was great! We did Next Day Air shipping with UPS to get the part as soon as possible, which came later than we were hoping but that is not on you.”

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(Online Store) - Posted 2 months ago

“Fast shipping. Perfect fit and easy install.”

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(Online Store) - Posted 2 months ago

“you were able to provide hard to find replacement parts from an older model car carrier. thank you”

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(Online Store) - Posted 2 months ago

“Awesome customer service. I was in and out in no time with a Thule rack installed on my car. Great place.”

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Posted 2 months ago

“Lots of help from staff an they double check that you have the right stuff for you need. Fast shipping!”

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(Online Store) - Posted 2 months ago

“I get more information from your site than I do from the manufacturer. I am pleased with ease of ordering and quick shipping. I have purchased 2 complete roof rack systems from Rack Attack.”

Rack Attack 5 star review on 29th June 2026

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(Online Store) - Posted 2 months ago

“I ordered the stuff online without an indication that items were out of stock. I received an email that one of the items was out of stock and should be in stock in a few weeks. I agreed to wait. Around 3 weeks later, I reach out to ask about stock. I'm them told that it is in stock, but another item I ordered was also out of stock. They said it was also out of stock when I first ordered but neglected to inform me. So then I had to wait another week or more. Eventually I did receive all of my items, but the overall experience wasn't very pleasant.”

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(Online Store) - Posted 2 months ago

Rack Attack is rated 4.7 based on 5,244 reviews