Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,848 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,848 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 12th June 2025

Jerry M

Rack Attack 5 star review on 29th May 2025

Alan E

Rack Attack 5 star review on 27th May 2025

Anthony P

Rack Attack 5 star review on 25th May 2025

Anonymous

704

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I went to the Fort Collins store. They went out of their way to tell me how everything worked and they got me set up for my camper thanks gentlemen you did an awesome job.”

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(Online Store) - Posted 4 months ago

“I ordered a rack and they said a couple of weeks After 2 weeks my rack was supposedly in Dropped off my vehicle and went for a walk only to be contacted 50 minutes later that they had the wrong parts for my rack Fast forward another 2 weeks and my rack is finally in Dropped off vehicle with an appointment and was told my vehicle would be ready in about an hour 3 hours later and still counting”

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Posted 4 months ago

“I went to their booth at SAVE this year to get a bike rack extension for my truck. They did not have the driver-side swing I needed at the show, but said they would ship one from the store. The sale and the shipment went very well and I received the extension quicker than expected. Greg was very knowledgeable and helpful.”

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(Online Store) - Posted 4 months ago

“Great!! No issues at all. Harris was great to deal with In vauhgn”

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(Online Store) - Posted 4 months ago

“I went into Rack Attack to get some information on a retractable hard tonneau cover. Chris listened to my needs and very quickly put together a combination that perfectly fit my requirements. When it came time for installation he was able to fit me in a very small window of availability. In spite of some installation challenges they made sure everything was perfect. Highly recommend.”

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Posted 4 months ago

“Fantastic service. Good selection of products. They put on my roof rack the same day as I came in. Super friendly! Price appropriate.”

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Posted 4 months ago

“What a great store, extremely clean. The staff were extremely friendly and helpful.”

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Posted 4 months ago

“I had a Curt hitch installed on my 2021 Porsche Macan GTS. I was very impressed with the professionalism and product knowledge during my initial consultation on the phone and was equally impressed with the quality of work and attention to detail on the day of the installation. They added some trim around the area that needed cutting on the rear diffuser and it totally looks like a factory option now. They even price matched up to 20% on my hitch. Their showroom is also awesome. I would highly recommend this company!”

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Posted 4 months ago

“Customer service was great. I called on Wednesday afternoon to get a basket, and Colin made an appointment for me for Friday. Eli was superb, especially since he was the only one in the shop when I arrived. He helped me choose a size, and he assembled it and installed it, all within about an hour’s time. Thank you for a great job!”

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Posted 4 months ago

“Excellent experience getting my truck bed cover installed at Rack Attack! Can't say enough good things about Brandon at the Charlotte location.”

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Posted 4 months ago

“Amazing customer experience: when you buy from Rack Attack and also ongoing. They value their customers and provide friendly and knowledgable advise and service. Special shout-out to Nelson at the Vancouver store!!”

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Posted 4 months ago

“My yakima base towers and bars are on their 3rd car now. Rack attack has helped me get the right clips for the new car each time and has alsways been efficient in finding the right parts and getting them delivered.”

Rack Attack 5 star review on 24th February 2025

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(Online Store) - Posted 4 months ago

“Glad I got the Low Profile!”

Rack Attack 5 star review on 23rd February 2025

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(Online Store) - Posted 4 months ago

“Great products and service in Seattle. Aaron is the best.”

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Posted 4 months ago

“the guys in the Sherman Oaks store helped me out BIGTIME. Cant say enough good thing s about them. they helped me install some yakima racks and i super appreciate their knowledge and technical prowess. cant go wrong here. wonderful customer service quality and professionalism. Highly recommend”

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Posted 5 months ago

“Speedy delivery but I haven't done anything with the carrier yet...winter!”

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(Online Store) - Posted 5 months ago

“Decided to pick up some accessories while visiting Colorado, stopped by the Ft Collins location. Manager Gio was very helpful and knowledgeable, and most importantly respectful. Answered all our questions and made excellent recommendations. Thank you Gio ( I hope I spelled that right )”

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Posted 5 months ago

“Rack Attack of Colorado Springs are absolutely outstanding. I took my 2023 Mitsubishi Outlander to have a hitch receiver installed so I can haul a mobility scooter that the VA is issuing me. Not only did they get the proper one for my vehicle ,they installed it for half of what they quoted me. The dealership wanted $2900.00. RACK ATTACK did it for $400.00 including a$300.00 receiver. I would recommend them to any disable vet that needs any accessories for their vehicle . They truly treat vets with respect .”

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Posted 5 months ago

“Good price, excellent service”

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(Online Store) - Posted 5 months ago

“Exactly what I ordered, bought base clips I couldn't find on Yakima website. Arrived in mint condition, on time.”

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(Online Store) - Posted 5 months ago

Rack Attack is rated 4.8 based on 4,848 reviews