Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,846 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,846 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 12th June 2025

Jerry M

Rack Attack 5 star review on 29th May 2025

Alan E

Rack Attack 5 star review on 27th May 2025

Anthony P

Rack Attack 5 star review on 25th May 2025

Anonymous

704

Anonymous

Anonymous // 01/01/2019

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“I visited Rack Attack on Oak St in Victoria today asking for help to remover a Thule Car Top Carrier from my car. The carrier had become a problem as it was too tall and I was unable to use the underground parking at my apartment building. I was not a customer and was not there to purchase anything. The gentleman in the store was amazing. He immediately offered to help and went to work to remove the carrier while I waited. Within 15 minutes of arriving without an appointment the car top carrier was removed and placed securely inside my car. I am hugely greatful for all his help and his friendly attitude. There was no charge for the work he did. Thanks so very much for the exceptional service!”

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Posted 6 months ago

“Great experience. Provide confidence that part will fit the vehicle.”

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(Online Store) - Posted 6 months ago

“I recently visited rack attack because I was missing keys for a rooftop box that I had. Wow! How amazing was the person who got me the replacement keys. Some blonde guy with glasses really really nice. Very very knowledgeable about his products. As I had to wait. There were other people in front of me and I listened to him Converse with his customers. I would certainly certainly recommend going to them if you need something of racks for your car skiing, snowboarding, whatever your rack needs are they are amazing.”

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Posted 6 months ago

“Great service. Jack and his team went out of their way to make delivery and installation a breeze. Many thanks!!!”

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(Online Store) - Posted 6 months ago

“Shipment of the Yakima lit kit was fast and arrived in great shape. The Yakima Exo Litkit installs easily on the Yakima OnRamp LX bike rack.”

Rack Attack 5 star review on 13th January 2025

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(Online Store) - Posted 6 months ago

“Hi folks, I'm super happy with the rocky Mounts rack, and the support I got when I called your Vancouver store. Phone support to the online order was also really good, when I called to find out how much longer I had to wait. Segue to the only critical point, delivery time. It took about 6-7 weeks to get the rack to me. Would have liked occasional updates to let me know I hadn't been forgotten. Otherwise, great experience all around!”

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(Online Store) - Posted 6 months ago

“Product image doesn’t match product sent. Product sent doesn’t fit in the container.”

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(Online Store) - Posted 6 months ago

“Great service. So glad you have a location in Minneapolis.”

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(Online Store) - Posted 6 months ago

“I broke the mounting plate on the lifting hinge of my Thule box. Thule North America had no way of finding or replacing the part. Rack Attack pulled the car into their shop and replaced the part in less time than it took for the Rage Against the Machine song Killing in the Name to finish on the radio. (The lyrics helped us all.). These guys are absolute pros. 10/10.”

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Posted 6 months ago

“Product delivered without issue and customer service was great when placing the order since it was backordered at the time”

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(Online Store) - Posted 6 months ago

“While I appreciate the attention to accurate orders, I missed the email asking if my order was correct. that resulted in my getting it a week later that I anticipated. Great service and quick action otherwise!!”

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(Online Store) - Posted 6 months ago

““After losing $170,500 to an online scam, I was devastated and unsure if I could ever recover my funds. A friend recommended Supreme Asset Agency, and I’m so glad I reached out to them. Their team was not only professional and knowledgeable but also compassionate throughout the entire process. They worked tirelessly to ensure my funds were recovered and kept me updated every step of the way. If you’ve fallen victim to a similar scam, I strongly recommend contacting them: 𝔼𝕞𝕒𝕚𝕝: 𝕤𝕦𝕡𝕣𝕖𝕞𝕖𝕒𝕤𝕤𝕖𝕥𝟟@𝕘𝕞𝕒𝕚𝕝.𝕔𝕠𝕞 𝕎𝕙𝕒𝕥𝕤𝔸𝕡𝕡: +𝟜𝟜 𝟟𝟛-𝟠𝟠-𝟞𝟡-𝟟𝟡-𝟝𝟠 I’m incredibly thankful for their efforts and would recommend their services to anyone in need.””

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Posted 6 months ago

“Great responsiveness, competitive pricing, great selection, extremely fast shipping”

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(Online Store) - Posted 6 months ago

“I bought a roof rack for my car. Everyone was very knowledgeable and kind . I had a problem with one of the components and John helped me a lot to solve it. I appreciate his kindness and help.”

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Posted 6 months ago

“Rack Attack is a trusted resource when looking for rack systems and components. Staff was very courteous in explaining how out of stock items were handled on my account and provided several options to move forward with the purchase once the out of stock components were received.”

Rack Attack 5 star review on 1st January 2025

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(Online Store) - Posted 6 months ago

“Fantastic!! Thanks guys!”

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(Online Store) - Posted 6 months ago

“excellent in every way”

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(Online Store) - Posted 6 months ago

“The custom service is very friendly and staff are knowledgeable.”

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(Online Store) - Posted 6 months ago

“Great prices and fast delivery!”

Rack Attack 5 star review on 20th December 2024

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(Online Store) - Posted 7 months ago

“EXTREMELY helpful and very knowledgeable. I had almost bought more than I needed somewhere else and the staff at Rack Attack saved me money. Highly recommend”

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(Online Store) - Posted 7 months ago

Rack Attack is rated 4.8 based on 4,846 reviews