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Rack Attack Reviews

4.7 Rating 4,938 Reviews

94 %

of reviewers recommend Rack Attack

Company Reviews

Product Reviews

4.7

Based on 4,938 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 3rd September 2025

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Rack Attack 5 star review on 24th July 2025

711

Anonymous

Anonymous // 01/01/2019

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“The $2800 order was short shipped by more than half and not back ordered. We were not advised. We still don’t know if it will be completed or if we have to return and buy somewhere else. Everyone was happy and courteous.”

Helpful Report

(Online Store) - Posted 7 months ago

“The Seattle Rack Attack location was great and Aaron provided excellent customer service. I’m not very familiar with roof systems and Aaron was patient and went through the different options. I originally purchased a snowboard rack but realized later that I needed a cargo box. The exchange process was very easy and I was in and out in less than an hour!”

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Posted 7 months ago

“Good selection and prices. Easy ordering and Very quick shipping.”

Helpful Report

(Online Store) - Posted 7 months ago

“Great service. I ordered online. They phoned me about a problem with my credit card and we got it all sorted. Product shipped same day.”

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(Online Store) - Posted 7 months ago

“Ordered a Bakflip tonneau cover, got it in 8-10 days. Had them install it a couple of hours, great job. Weather your installing or the are great store and lots of information .”

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Posted 7 months ago

“Great experience and very quick in shipping. That also had a item that I couldn't find anywhere else and got it to me in 2 days.”

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(Online Store) - Posted 7 months ago

“Great price for a great product. Easy communication. Thanks!”

Helpful Report

(Online Store) - Posted 7 months ago

“After purchasing a Thule cross bar system for my car that I installed myself, I felt like something wasn’t quite right with my install. I made an appointment and John and Chris gave me piece of mind and dialed it in just right. Excellent service, knowledgeable staff and no-fuss process. Rack Attack will take care of you!”

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Posted 7 months ago

“These guys are awesome. When most shops says free shipping but they are not when you are from AK. Rack Attack is free and its even faster thank when you pay shipping from lower 48. I definitely recomend and sure will buy from them again.”

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(Online Store) - Posted 7 months ago

“Thank you to Hassan and Benik. You guys rock! Rack Attack- these are your go to guys. Came in last week to create a roof rack system for my SUV. These guys went above and beyond to make it happen for me. Their knowledge, experience and expertise are seriously unmatched. I can not thank you enough for the help! Looking forward to getting out to the show this weekend!”

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Posted 7 months ago

“I went to the Fort Collins store. They went out of their way to tell me how everything worked and they got me set up for my camper thanks gentlemen you did an awesome job.”

Helpful Report

(Online Store) - Posted 7 months ago

“I ordered a rack and they said a couple of weeks After 2 weeks my rack was supposedly in Dropped off my vehicle and went for a walk only to be contacted 50 minutes later that they had the wrong parts for my rack Fast forward another 2 weeks and my rack is finally in Dropped off vehicle with an appointment and was told my vehicle would be ready in about an hour 3 hours later and still counting”

Helpful Report

Posted 7 months ago

“I went to their booth at SAVE this year to get a bike rack extension for my truck. They did not have the driver-side swing I needed at the show, but said they would ship one from the store. The sale and the shipment went very well and I received the extension quicker than expected. Greg was very knowledgeable and helpful.”

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(Online Store) - Posted 7 months ago

“Great!! No issues at all. Harris was great to deal with In vauhgn”

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(Online Store) - Posted 7 months ago

“I went into Rack Attack to get some information on a retractable hard tonneau cover. Chris listened to my needs and very quickly put together a combination that perfectly fit my requirements. When it came time for installation he was able to fit me in a very small window of availability. In spite of some installation challenges they made sure everything was perfect. Highly recommend.”

Helpful Report

Posted 7 months ago

“Fantastic service. Good selection of products. They put on my roof rack the same day as I came in. Super friendly! Price appropriate.”

Helpful Report

Posted 7 months ago

“What a great store, extremely clean. The staff were extremely friendly and helpful.”

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Posted 7 months ago

“I had a Curt hitch installed on my 2021 Porsche Macan GTS. I was very impressed with the professionalism and product knowledge during my initial consultation on the phone and was equally impressed with the quality of work and attention to detail on the day of the installation. They added some trim around the area that needed cutting on the rear diffuser and it totally looks like a factory option now. They even price matched up to 20% on my hitch. Their showroom is also awesome. I would highly recommend this company!”

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Posted 7 months ago

“Customer service was great. I called on Wednesday afternoon to get a basket, and Colin made an appointment for me for Friday. Eli was superb, especially since he was the only one in the shop when I arrived. He helped me choose a size, and he assembled it and installed it, all within about an hour’s time. Thank you for a great job!”

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Posted 8 months ago

“Excellent experience getting my truck bed cover installed at Rack Attack! Can't say enough good things about Brandon at the Charlotte location.”

Helpful Report

Posted 8 months ago

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Rack Attack is rated 4.7 based on 4,938 reviews