Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,938 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,938 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 3rd September 2025

711

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer experience: when you buy from Rack Attack and also ongoing. They value their customers and provide friendly and knowledgable advise and service. Special shout-out to Nelson at the Vancouver store!!”

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Posted 8 months ago

“My yakima base towers and bars are on their 3rd car now. Rack attack has helped me get the right clips for the new car each time and has alsways been efficient in finding the right parts and getting them delivered.”

Rack Attack 5 star review on 24th February 2025

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(Online Store) - Posted 8 months ago

“Glad I got the Low Profile!”

Rack Attack 5 star review on 23rd February 2025

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(Online Store) - Posted 8 months ago

“Great products and service in Seattle. Aaron is the best.”

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Posted 8 months ago

“the guys in the Sherman Oaks store helped me out BIGTIME. Cant say enough good thing s about them. they helped me install some yakima racks and i super appreciate their knowledge and technical prowess. cant go wrong here. wonderful customer service quality and professionalism. Highly recommend”

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Posted 8 months ago

“Speedy delivery but I haven't done anything with the carrier yet...winter!”

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(Online Store) - Posted 8 months ago

“Decided to pick up some accessories while visiting Colorado, stopped by the Ft Collins location. Manager Gio was very helpful and knowledgeable, and most importantly respectful. Answered all our questions and made excellent recommendations. Thank you Gio ( I hope I spelled that right )”

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Posted 8 months ago

“Rack Attack of Colorado Springs are absolutely outstanding. I took my 2023 Mitsubishi Outlander to have a hitch receiver installed so I can haul a mobility scooter that the VA is issuing me. Not only did they get the proper one for my vehicle ,they installed it for half of what they quoted me. The dealership wanted $2900.00. RACK ATTACK did it for $400.00 including a$300.00 receiver. I would recommend them to any disable vet that needs any accessories for their vehicle . They truly treat vets with respect .”

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Posted 8 months ago

“Good price, excellent service”

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(Online Store) - Posted 8 months ago

“Exactly what I ordered, bought base clips I couldn't find on Yakima website. Arrived in mint condition, on time.”

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(Online Store) - Posted 8 months ago

“My purchase was greatly damaged during transport. Justin from Rack Attack made it right. Thank you. I would use them again and recommend.”

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(Online Store) - Posted 8 months ago

“I had a great experience with the Rack Attack team in Raleigh. I call them with a competitors quote, they matched it on the spot. I purchased the product and had in stalled the next day. The install was great. Originally gave me a 2 hours estimate but had it complete in less than 30 minutes. I highly recommend the team at Rack Attack Raleigh”

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Posted 8 months ago

“Highly recommend this company in Framingham! I took an older Thule ski rack into the store for repair and the guys were very knowledgeable and helpful. They fixed it while I waited and taught me how to prevent the problem from happening again. The price was right, too - they didn’t charge me anything for the service. Really appreciated their help!”

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Posted 8 months ago

“Excellent communication and service.”

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(Online Store) - Posted 8 months ago

“À+ service ans costumer care.”

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(Online Store) - Posted 8 months ago

“This review covers two recent purchases at Rack Attack- Thule Motion 3 XT Low Cargo Box and the Thule Multilift. The service was great with a knowledgeable and very helpful technical staff member who went out of his way to help me select the right Cargo Box considering my garage door. He also installed it quickly and efficiently. The Motion 3 allows me to drive into the garage and the Multilift allows me to indepentently mount and store the Cargo Box on the ceiling. The box is sufficient for my camping gear and has a low streamlined and beautiful profile. Little windnoise but some increase in gas consumption. Process to mount the box on the car is very straightforward with the excellent design of the hardware. No water got in the box at a spray car wash. The Multilift was ordered one day and delivered the next, between cities. Rack Attack had good inventory for me to choose from.”

Rack Attack 5 star review on 7th February 2025

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(Online Store) - Posted 8 months ago

“Amazing transaction”

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(Online Store) - Posted 8 months ago

“Rack Attack is the best. I was looking for a box to fit atop my 2021 RAV4. I talked to Ryan and he checked all the specs confirming the Thule Force XTXL would fit. They had just sold the last box and ordered one up from another store and installed it for me. Friendly and knowledgeable - highly recommend.”

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Posted 8 months ago

“They sold me a rack with a base system that was guaranteed to fit my vehicle. It did not. I spoke to them and they told me I needed an adaptor but the adaptor for the systm is not for sale anymore and not being manufactured. They told me to look for it on ebay. So much for the guarantee.”

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(Online Store) - Posted 8 months ago

“exactly what I wanted, good sturdy quality but waiting for Spring to try it!”

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(Online Store) - Posted 8 months ago

Rack Attack is rated 4.7 based on 4,938 reviews