Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,849 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,849 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 12th June 2025

Jerry M

Rack Attack 5 star review on 29th May 2025

Alan E

Rack Attack 5 star review on 27th May 2025

Anthony P

Rack Attack 5 star review on 25th May 2025

Anonymous

704

Anonymous

Anonymous // 01/01/2019

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“Excellent service et conseiller compétant”

Helpful Report

(Online Store) - Posted 10 months ago

“Still waiting on my new Toyota but the quality of these are outrageous and It should be here any day thanks again.”

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(Online Store) - Posted 10 months ago

“I appreciated that rack attack was the only place I could find a part I needed to mount a Thule Hullavator on my car. Unfortunately I ordered the wrong part but Rack Attack was very gracious about my returning it.”

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(Online Store) - Posted 10 months ago

“Rack Attack was recommended to me by a few people. I needed help choosing new crossbars to accommodate a hullavator kayak lift assist on a new vehicle. Mark at Rack Attack Calgary North was knowledgeable, courteous, and helpful. The entire encounter was done via email. My new crossbar package arrived within days with no damage. Overall, I couldn’t have asked for better service.”

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(Online Store) - Posted 10 months ago

“Rack Attack rocks! They always seem to have what you need in stock and customer service, order updates etc. are fantastic. They have great deals too.”

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(Online Store) - Posted 10 months ago

“Shipped fast and in perfect condition. Exactly what I wanted.”

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(Online Store) - Posted 10 months ago

“Great prices, amazing package builder and vehicle fit tool. Friendly and helpful customer service.”

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(Online Store) - Posted 10 months ago

“The cooler arrived on time, was exactly what we ordered, and performed as advertised.”

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(Online Store) - Posted 10 months ago

“Good stuff an Fast shipping”

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(Online Store) - Posted 10 months ago

“Upset I didn't get to use my rewards 5 discount code, and only rack that fit my vehicle wasn't on sale 😔”

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(Online Store) - Posted 10 months ago

Hi Jared, Sorry to hear you had an issue with your promo/ reward code applying. We are happy to get this resolved for you, I will reach out to you directly. Thanks, Matt Rack Attack

Posted 10 months ago

“Ordered a brand new Thule duffle bag. Super fast service and got a great deal on it. Overall great experience!”

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(Online Store) - Posted 10 months ago

“Very quick delivery.”

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(Online Store) - Posted 10 months ago

“Item came as described, on time, and in good condition. The labor day sale gave me the needed push to pull the trigger on this purchase. Very happy so far. The same item ordered from Amazon looked like it was tossed down the side of a mountain.”

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(Online Store) - Posted 10 months ago

“Great support figuring out what the options were to reuse parts from my old rack on my new vehicle.”

Rack Attack 5 star review on 5th September 2024

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Posted 10 months ago

“Very fast shipping from Rack Attack Ottawa. Didn't have any problems, everything was there ready to install.”

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(Online Store) - Posted 10 months ago

“Ordered a Thule Wingbar Evo kit for my car. All items shipped the day after I placed my order, and everything fit my vehicle. Overall was a fast and easy process.”

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(Online Store) - Posted 10 months ago

“Great service. Thanks”

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(Online Store) - Posted 10 months ago

“Perfect product”

Rack Attack 5 star review on 31st August 2024

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(Online Store) - Posted 10 months ago

“Ordered roof racks and kayak racks and was appreciative of the fact that the company site allows you to put in your vehicle make and model to ensure that choices are compatible. As well as the fact that I received an e-mail stating that the parts would be checked to ensure compatibility before the order is shipped. Order arrived promptly. The kayak box was open upon arrival and according to the parts list parts were missing. Customer service was friendly and seemed helpful. I was assured that the parts could be sent. 7 weeks later, some back and forths, patience wore out & returned item. Upon purchasing the same rack elsewhere I discovered that washers only appear on the supply list, not in the mounting direction and that the roof rack and kayak bars are not compatible. Lesson learned ... being courteous and patient can come back on you. Definitely would not be ording from Rack Attack again. There needs to be some trust in the people/companies that I deal with.”

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Posted 10 months ago

“Responsive and honored a labor day sale after purchase”

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(Online Store) - Posted 10 months ago

Rack Attack is rated 4.8 based on 4,849 reviews