Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,990 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,990 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, excellent service”

Helpful Report

(Online Store) - Posted 11 months ago

“Exactly what I ordered, bought base clips I couldn't find on Yakima website. Arrived in mint condition, on time.”

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(Online Store) - Posted 11 months ago

“My purchase was greatly damaged during transport. Justin from Rack Attack made it right. Thank you. I would use them again and recommend.”

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(Online Store) - Posted 11 months ago

“I had a great experience with the Rack Attack team in Raleigh. I call them with a competitors quote, they matched it on the spot. I purchased the product and had in stalled the next day. The install was great. Originally gave me a 2 hours estimate but had it complete in less than 30 minutes. I highly recommend the team at Rack Attack Raleigh”

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Posted 11 months ago

“Highly recommend this company in Framingham! I took an older Thule ski rack into the store for repair and the guys were very knowledgeable and helpful. They fixed it while I waited and taught me how to prevent the problem from happening again. The price was right, too - they didn’t charge me anything for the service. Really appreciated their help!”

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Posted 11 months ago

“Excellent communication and service.”

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(Online Store) - Posted 11 months ago

“À+ service ans costumer care.”

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(Online Store) - Posted 1 year ago

“This review covers two recent purchases at Rack Attack- Thule Motion 3 XT Low Cargo Box and the Thule Multilift. The service was great with a knowledgeable and very helpful technical staff member who went out of his way to help me select the right Cargo Box considering my garage door. He also installed it quickly and efficiently. The Motion 3 allows me to drive into the garage and the Multilift allows me to indepentently mount and store the Cargo Box on the ceiling. The box is sufficient for my camping gear and has a low streamlined and beautiful profile. Little windnoise but some increase in gas consumption. Process to mount the box on the car is very straightforward with the excellent design of the hardware. No water got in the box at a spray car wash. The Multilift was ordered one day and delivered the next, between cities. Rack Attack had good inventory for me to choose from.”

Rack Attack 5 star review on 7th February 2025

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(Online Store) - Posted 1 year ago

“Amazing transaction”

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(Online Store) - Posted 1 year ago

“Rack Attack is the best. I was looking for a box to fit atop my 2021 RAV4. I talked to Ryan and he checked all the specs confirming the Thule Force XTXL would fit. They had just sold the last box and ordered one up from another store and installed it for me. Friendly and knowledgeable - highly recommend.”

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Posted 1 year ago

“They sold me a rack with a base system that was guaranteed to fit my vehicle. It did not. I spoke to them and they told me I needed an adaptor but the adaptor for the systm is not for sale anymore and not being manufactured. They told me to look for it on ebay. So much for the guarantee.”

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(Online Store) - Posted 1 year ago

“exactly what I wanted, good sturdy quality but waiting for Spring to try it!”

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(Online Store) - Posted 1 year ago

“The pre-service support is excellent, as well as the online shopping experience. My order kept getting delayed for delivery by UPS, even though it was already in Montreal. Taking one star off for that one, although I understand it’s not in their control. I had to call UPS to put pressure on getting the item delivered. The UPS rep said either the seller or buyer could’ve contacted them.”

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(Online Store) - Posted 1 year ago

“Great store. Incredible guys to help and know what they are doing. Definitely go above and beyond!”

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Posted 1 year ago

“Ryan was extraordinarily helpful!! I had a family tradgedy, no time, and a need to make something amazing happen to my Wife’s vehicle. Ryan made it happen, and managed to answer phone calls and help other customers at the same time. His collegue, Chris, was also very helpful on a seperate occassion. I won’t bother to shop anywhere else for rack accessories next time I am in need. Thank you so much! 6 stars!”

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Posted 1 year ago

“Rack Attack Boise and especially Efren went above and beyond the call to help me find accessories to help me set up and old Yakima ski rack on my daughter’s car. Efren is a true professional and very knowledgeable about the details. Thank you!”

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Posted 1 year ago

“I am very satisfied with my purchase!!! Fast shipping too”

Rack Attack 5 star review on 27th January 2025

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(Online Store) - Posted 1 year ago

“This is actually the wrong part. The part was $22.99 and it cost me $22.00 shipping. The shipping was highway robbery. I cannot use the part. I’m already out $37.00. Is there any hope of recovering my expenses?”

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(Online Store) - Posted 1 year ago

“Fast and easy ordering. I even sent an email when I had a question and received an answer that day. Bars were exactly what I needed.”

Rack Attack 5 star review on 24th January 2025

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(Online Store) - Posted 1 year ago

“I ordered some Yakima parts from the Boise Rak Attack and all parts arrived in good shape.”

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(Online Store) - Posted 1 year ago

Rack Attack is rated 4.7 based on 4,990 reviews