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Rack Attack Reviews

4.8 Rating 4,854 Reviews

94 %

of reviewers recommend Rack Attack

Company Reviews

Product Reviews

4.8

Based on 4,854 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 24th July 2025

Rack Attack 5 star review on 24th July 2025

Rack Attack 5 star review on 23rd July 2025

Rack Attack 5 star review on 12th June 2025

Rack Attack 5 star review on 12th June 2025

Rack Attack 5 star review on 12th June 2025

Rack Attack 5 star review on 12th June 2025

707

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ben is Awesome. very helpful Knows Thule really well. Can help with missing keys. lost my thule key and he was only one who could help!”

Helpful Report

Posted 9 months ago

“Not my first purchase from Rack Attack. I always received a great product, on time and most of the time when on sale.”

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(Online Store) - Posted 9 months ago

“Rack Attack is great. The fullfilled the order and shipped quickly. I also like that they have a store local to me that I can shop in person. The staff are always friendly and knowledgable.”

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(Online Store) - Posted 9 months ago

“Your customer service person was very knowledgable and helpful. He responded very quickly to my emails to find a suitable bike rack”

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(Online Store) - Posted 10 months ago

“Dave was very helpful. God bless”

Helpful Report

(Online Store) - Posted 10 months ago

“Would have been a perfect 5, but for one little hiccup. The M1 measurement would not work at 37.5". With a little experimenting it worked at 38.5". M3 of 35.5" was better at 36". My Equinox EV 2024 with flush rails is a new model, and not quite the same as Equinox gasoline engine. GREAT towers. The round bar adapters meant keeping my old attachments which was great.”

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(Online Store) - Posted 10 months ago

“Yakima has good support for setup and Rack Attack does as well!!”

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(Online Store) - Posted 10 months ago

“Excellent customer service!!”

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(Online Store) - Posted 10 months ago

“very kind and reply message fast”

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(Online Store) - Posted 10 months ago

“My Yakima RidgeBack bicycle rack ordered from Rack Attack is awesome. It arrived quickly and it functions perfectly for our two hybrid bikes.”

Rack Attack 5 star review on 18th September 2024

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(Online Store) - Posted 10 months ago

“This was second time I purchased systems from Rack Attack and am always pleased with the ease of ordering the right fit for my vehicle and the installation videos are perfect! I received the Evo Wingbar Evo and Flush system and am very pleased. Will be adding additional features soon!”

Helpful Report

(Online Store) - Posted 10 months ago

“Rack Attack is a great store for your outdoor needs and has all the top name brands. The staff there are super helpful and professional. Thanks so much Rack Attack for helping myself start up my overlanding wants and needs.”

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Posted 10 months ago

“Easy to order and pay. Quick delivery. Mybitem wasn't the correct size. I called customer service and the rep emailed me a return label with know hassel. Will definitely buy from them in the future.”

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(Online Store) - Posted 10 months ago

“Super fast free delivery to the Yukon!”

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(Online Store) - Posted 10 months ago

“It was very easy to install and instructions also understandable.”

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(Online Store) - Posted 10 months ago

“Very Professional and friendly to deal with and they have alot of the top brand equipment. Thanks Rack Attack Kelowna!!”

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Posted 10 months ago

“Easy to buy and great for delivery.”

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(Online Store) - Posted 10 months ago

“amazing service over the phone, but i have yet to receive my base.”

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(Online Store) - Posted 10 months ago

Hi Martin, Sorry to hear about the delay in your item being delivered. I will look into this and then reach out to you directly. Thanks, Matt Rack Attack

Posted 10 months ago

“I experienced an issue while ordering online. I received the same item twice. They were very quick to apologize, and I was able to return one of the items. I always receive great service.”

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(Online Store) - Posted 10 months ago

“queda perfecto”

Rack Attack 5 star review on 14th September 2024

Helpful Report

(Online Store) - Posted 10 months ago

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Rack Attack is rated 4.8 based on 4,854 reviews