Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.76

4.8 Rating 4,379 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,379 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 5th May 2024

572

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered gift for my son. Everything went as expected. Great to do business seamlessly. Here’s a picture of his Rack in action!”

Rack Attack 5 star review on 21st December 2023

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Posted 4 months ago

“Fast delivery”

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Posted 4 months ago

“excellent customer service”

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Posted 4 months ago

“I was amazed, I ordered the rack and it arrived in two days, standard shipping. Instructions are good, looking forward to snow so I can start using it.”

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Posted 4 months ago

“Very happy with quick service. Exactly what I was looking for.”

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Posted 4 months ago

“Not many price match anymore. Communication is great. Made this easy. Oh , and the hitch? It’s a big ole beast 😆”

Rack Attack 5 star review on 8th December 2023

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Posted 4 months ago

“My part was given to someone else.”

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Posted 4 months ago

Hi Anthony, We are sorry about the confusion on this order, but I will reach out to discuss more. Thanks, Matt Rack Attack

Posted 4 months ago

“Great customer service!”

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Posted 4 months ago

“You guys were great! I purchased and Thule rack kit for my 2023 Metis, and the kit came complete with everything I needed. I also referred to your video on the installation and got the answers I was looking for.”

Rack Attack 5 star review on 7th December 2023

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Posted 5 months ago

“You guys were great no issues with you at all. The manufacturer's product on the other hand was not good. After unboxing I noticed there were several dents on the tubing. When I tried to assemble the basket the tubing did not line up correctly I had to use a self-tapping screw to hold the basket together because one of the existing screw holes did not line up correctly. I also noticed the back basket tubing was crooked. For the amount of money that I paid for it, I should have received a better quality product. My advice for potential buyers is to stay away from Yakima.”

Rack Attack 5 star review on 5th December 2023

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Posted 5 months ago

“Strait forward order process and a nice sale promotion at that.”

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Posted 5 months ago

“I had questions about adapting an older Yakima ski rack to a new factory rack on a GMC Denali. Rack attack identified the parts I needed to make the rack fit quickly sent in a timely manner. Excellent service.”

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Posted 5 months ago

“Fast fulfillment, fast shipping, goods arrived as expected”

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Posted 5 months ago

“Quick shipping!”

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Posted 5 months ago

“Fast delivery and great service. Awesome product,and easy to install on my van.”

Rack Attack 5 star review on 1st December 2023

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Posted 5 months ago

“Excellent service and fast delivery”

Rack Attack 5 star review on 30th November 2023

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Posted 5 months ago

“Great rack & customer service 👍🚴🏿👍 WINNIPESAUKEE EBIKES LLC GILFORD, NH”

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Posted 5 months ago

“Good - produce as described and came fast.”

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Posted 5 months ago

“Great products and prompt service”

Rack Attack 5 star review on 26th November 2023

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Posted 5 months ago

“Quick shipment of needed items. Everything arrived in great condition. I decided not to use one of the add-on elements so I called Rack Attack. They were fabulous about me returning the part at their expense and made it easy for me to use Fedex shipper rather than their usual UPS for return. Super good service.”

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Posted 5 months ago

Rack Attack is rated 4.8 based on 4,379 reviews