Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,020 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,020 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am enjoying my new roof cargo carrier, however I was expecting an order confirmation but instead just received the package, so all is well. There was a small dent in one of the rail's metal pieces that prevented the roof attachment to go on, but it was repaired with a pair of pliers. Despite the two issues, I am enjoying the cargo carrier.”

Helpful Report

(Online Store) - Posted 6 months ago

“People from service helped me to find the right kit for my car when Thule's web site could not. Service follow up, shipping, delivery and installation. 5/5! Thanks RA”

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(Online Store) - Posted 6 months ago

“Nice rack and great value for the money but I had to send back as it to high with the ramp design and I couldn't drop the tailgate with rack in down position without it hitting tyhe tailgate. If it works for your set up great value and easy to put together.”

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(Online Store) - Posted 6 months ago

“I ordered a rack for my truck from Rack Attack, one they don’t sell as part of their lineup. The price was good, the rack arrived and I had an appointment to install. It turned out great! It was finished in three hours and it looks fantastic and done right! Thanks!”

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Posted 6 months ago

“I went to several sites to research the product and then I found the video that you guys had posted. That video is what caused me to pull the trigger and do business with your company. Thank you very much.”

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(Online Store) - Posted 6 months ago

“Ordered a roof Rack and Portage Canoe carrier and had it delivered to my house in three days Sales person new exactly what I needed Fabulous service”

Rack Attack 5 star review on 3rd September 2025

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(Online Store) - Posted 6 months ago

“Responsive, listened to need, good recommendation. Successfully mounted to Outback factory rails.”

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(Online Store) - Posted 6 months ago

“Ordered a hitch and wiring system with installation and let's just say if something could go wrong ,it did. However, the entire team at the Laird store did everything right. They expedited the delivery, they corrected the errors and they hung in, stayed late and opened early to get it right. Can not say enough good things about these guys. They just do it right. Thanks.”

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Posted 6 months ago

“Needed a hitch bike rack on pretty short notice and Rack Attack was super responsive and shipped my rack quickly so that I got it before I left for my trip. Great customer service, shipping, and very happy with my new Rocky Mounts MonoRail.”

Rack Attack 5 star review on 31st August 2025

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(Online Store) - Posted 6 months ago

“I made an online order and found the website to be very intuitive. The website allows you to enter your vehicle information which ensures that the products you choose are compatible with your vehicle. Once I had my products selected, I was able to quickly receive a quote. The staff are friendly and very helpful. Justin and Max contacted me to ensure that everything with the quote was accurate and after a couple of adjustments , we were able to get the order processing. The shipping was also quite reasonable and overall I would highly recommend considering Rack Attack for your vehicle accessory needs!”

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Posted 6 months ago

“Very happy with the product selection, how to videos, install photos, etc.”

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(Online Store) - Posted 6 months ago

“Had a great experience at Rack Attack Burlington. The staff was very helpful and able to get my Thule up and running. Thanks Chuxk”

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Posted 6 months ago

“We have been customers for 20+ years, since the days you had a shop on Richmond Road. We cannot say enough about the outstanding knowledge and service we receive from you and your team at every single visit... thank you, we are customers for life!”

Helpful Report

Posted 7 months ago

“I had a them install 2 Thule Hullavators on my 2019 Rogue. They took the stock Nissan racks off which proved to be an issue as some of the bolts were ceased. They installed the new Thule cross rails after we tried several models to meet my wishes. To be honest I was somewhat picky about the final install. Manny and Seth were great throughout the process. They wanted to be sure I was 100% satisfied. Great job guys. I would absolutely recommend Rack Attack for your rack needs.”

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Posted 7 months ago

“great customer service and fast delivery. would highly recommend!”

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(Online Store) - Posted 7 months ago

“First time at this business. Fabulous experience. Excellent service. Very courteous staff. And the products I purchased were on sale! What’s not to love about this location?”

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Posted 7 months ago

“Good stuff. Quite pleased.”

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(Online Store) - Posted 7 months ago

“Quick response and shipping”

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(Online Store) - Posted 7 months ago

“$6.99 for a spare key...$94.50 for shipping to BC. What are you people thinking?”

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Posted 7 months ago

“I ordered a Rocky Mount Backstage bike rack from Rack Attack. It arrived in 4 days, well packaged. The box was banged up during shipping, but the rack inside was spotless. I paid $150 less than I was able to find at other sites and there was an even bigger delta to what my local rack shop was charging. I'd definitely give them fist shot at getting by business next time I'm in the market.”

Helpful Report

(Online Store) - Posted 7 months ago

Rack Attack is rated 4.7 based on 5,020 reviews