This review is for the gentlemen at RackAttack on Dempster St in Skokie. They installed a hitch and Thule Helium Pro 2 on my Subaru Crosstrek, explained everything perfectly, and off I went. I called the RA team 4 times in a day working through the bike mounting issues. They were awesome and professional and did everything they could to help.
The Thule Pro ended up not working for me, so they allowed me to return it, sold me a better solution, installed it on the spot, and explained everything to a T! I drove home, mounted the bikes and am happy as heck.
GREAT product knowledge, EXCELLENT service, and VERY PATIENT with me. I appreciated the whole experience. Thank you!!
4 years ago
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