After looking at many different vendors and bike racks online, I settled on the Kuat Transfer V2 2 Bike rack from Rack Attack. Rack Attack provided a very good description of the Kuat rack including a video. I found their website to provide good information and the pricing was reasonable as compared to other online stores. I received it within 2 days of placing the order. The assembly directions were well written and I used the rack the next day. This rack is replacing another 2" trailer hitch mount where the bikes hang on rails. I had purchased a full-suspension bike and it wasn't compatible with my older rack. I am glad I made this purchase as it is so much easier to load and secure all the bikes to the Kuat platform type of rack. Great service from Rack Attack. I would highly recommend them.