The two times I have ordered items from Rack Attack have gone exactly as one would expect when dealing with professionals in a niche speciality market. This is not a big box outdoor retailer where you would need to shop three or four locations to assemble a system. The team was courteous, efficient, responded to any questions, and made sure they followed through on each step as promised. I look forward to other opportunities to do business with Rack Attack as I know-what they say is what you get. No mistakes, no hassels- I have 100% confidence in the Rack Attack Team. Thank You!