This is my first time purcahsing the product from Rack Attack. They shipped out the product by UPS but the item was damaged in the shipping. I have contacted the Rack Attack and they asked me to directly handle it with UPS. Unfortunately, UPS is a very poor service company. I have worked with them for a few days but still cannot get clear answer how they want to handle the damaged item. I know this is UPS fault but as a client I think it reflects what is the service quality Rack Attack is offering. I
11 months ago
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