Ordered an item valued at $350 weeks ago and still have not received that item. Early on in the process I reached out to info @rack attack via email and never got a response. For two days I called the customer service line no less than 20 times before I finally got someone on the phone on the third day. The individual while kind seem to struggle with knowing what to do or how to resolve this issue. Been a very frustrating experience and after two weeks of waiting, I still don’t have my item.
5 months ago
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