Great products, store (Orange County), and people!! Can't recommend highly enough. They went above and beyond and I feel confident taking a road trip now! I wanted a rooftop car carrier for my SUV and thought it would be simple to get one. It was way more complicated than I expected between options, number of parts involved, and availability of parts. I did online research but wanted to deal with knowledgeable humans to get this right. Evacuated from the L.A. fires, still displaced months later, I needed to be able to safely carry my things around in all kinds of weather and access it easily. I went to several stores but none had the right combo of parts. Another store actually said "I'd go to Rack Attack. They'll have what you need." They were right, Rack Attack did! The people there - friendly, helpful, professional, responsive - helped me find exactly the items I needed to get the result I wanted. They had almost everything in stock, too. The one part that had to be ordered we sorted out easily. The store is clean, organized, attractive, and well stocked with so many options of high quality products to go have fun in the world. Biking, camping, hauling...they have it all. They also do installation right there to make things safe and easy! While I did put my own bars on the roof I wanted to make sure I had done it right. They went above and beyond for me, double checking my work and helping get the locks in right. I definitely feel far more confident now going on a long road trip with these new car additions after having worked with Rack Attack. So glad I went there. A great experience!