The topper is nice, but that is about it. The crew that works at the charlotte location is not the best or least the day I went for install wasn't. They make comments thinking customer can't hear, when there is no one else in store. They need to put a sign on door saying once enter store you are not allowed to be on your phone. But back to the day of install, when we went there to pick out a topper Phil was nice and helpful. When I got it installed there was one worker that for some reason had to go and make the whole truck his. A/C full blast for no reason, questioned why the suspension on the truck was like it is, and then changed the driver seat to where it doesn't sit right anymore. It sits lower than needs to be and even with adjustments doesn't go back right. When I called to get an explanation on what they did to the seat, the guy who answered just laughed and said sorry with more laughter.