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Gerry RIEHL
I purchased this trailer earlier this spring at Rona + in Waterloo Right from the start the lighting system was an issue Got it to work enough to get me home More issues with the lights at next use Called Rona+ of the issues they told me to call the manufacturer Witch I did No one one the phones so I emailed I Had to register the trailer twice with the manufacturer DK2 For what ever reason first registration didn’t take I asked to take it to a qualified technician No response DK2 just sent replacement parts Even the parts they sent were defective So I made the decision to take it to a local trailer shop to have a look In 1day they found defective wiring within the new tail light itself that they sent me Now they won’t cover the cost of the repair I had to pay for No customer service no one manning the phones I wouldn’t recommend DK2 trailers that RONA+ sells anyone I would tell them to run I would hope RONA+ of Waterloo would get in contact of DK2 to cover this cost Bad experience from these 2 companies
9 months ago
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RONA has a 1.8 average rating from 526 reviews