I ordered a rug labeled "closeout." It arrived and I didn't care for it. I emailed the company to ask about returning it. A day later they responded by telling me that I couldn't return it because it was a closeout. Sure enough, I went back and read the very fine print and it said that closeouts weren't returnable. Fair enough, but I don't recall ever ordering anything online that wasn't returnable that wasn't clearly marked *Final Sale.* Rugs Done Right needs to CLEARLY label all non-returnable items FINAL SALE.
4 years ago
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