received product, but the color was not anywhere near what was indicated on website. Was very disappointed and called for a return label to return product. I was told that I could return the rug, but the burden of cost to return would be mine. The cost to return the rug was going to be $85.00 and the rug was $161.00 originally. I can't believe that Rugs Done Right would not stand behind their product. No customer service....don't buy from them unless you have seen the rug in person before ordering.
3 years ago
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