I ordered a rug and it said it would be delivered in 2-3 months. I tried to cancel it within 36 hours of placing the order and it already shipped and they weren’t very helpful in trying to get it resolved. Currently waiting to hear back from the returns department. I just don’t understand why I was told it would ship within 2-3 months if it is preparing for shipment immediately. Lack of transparency is frustrating. All I want is to have a prepaid return label issued and not to have to deal with this.
3 years ago
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